Software testing outsourcing: Difference between revisions

Content deleted Content added
Undid revision 1247912125 by Alexpaul14 (talk) Spam
 
(45 intermediate revisions by 29 users not shown)
Line 1:
'''Software Testing Outsourcing''' is [[software testing]] carried out by an independent company or a group of people not directly involved in the process of [[software development]].
{{Portal|Software Testing}}
 
Software testing is an essential phase of software development,. howeverHowever, it is often viewed as a non-core activity for most organisationsorganizations. Outsourcing enables an organisationorganization to concentrate on its core development activities while external software testing experts handle the independent validation work. This offers many business benefits, which include independent assessment leading to enhanced delivery confidence, reduced time to market, lower infrastructure investment, predictable software quality, de-risking of deadlines, and increased time to focus on development.
'''Software Testing Outsourcing''' is software testing carried out by an independent company or a group of people not directly involved in the process of [[software development]].
 
Software testing is an essential phase of software development, however it is often viewed as a non-core activity for most organisations. Outsourcing enables an organisation to concentrate on its core development activities while external software testing experts handle the independent validation work. This offers many business benefits which include independent assessment leading to enhanced delivery confidence, reduced time to market, lower infrastructure investment, predictable software quality, de-risking of deadlines and increased time to focus on development.
 
'''Software Testing Outsourcing''' can come in different forms:
 
* Full [[outsourcing]], [[insourcing]] or remote insourcing of the entire test process (strategy, planning, execution, and closure), often referred to as a Managed Testing Service or dedicated testing teams.
* Provision of additional resources for major projects
* One-off testtests often related to loadloading, stress or performance testing
* Beta User Acceptance Testing. UtilisingUtilizing specialist focus groups coordinated by an external organisationorganization
'''Software Testing Outsourcing''' is utilized when a company does not have the resources or capabilities in-house to address testing needs. Outsourcing can be given to organizations with expertise in many areas, including testing software for the web, mobile, printing, or even Fax performance. Testing companies can provide outsourcing services located in the home country of business or many other onshore or offshore sites. A testing partner could mean someone in the same city or another city across the country. It could also mean onshore but rurally sourced. Near-shore options are located in the same time-zone but cheaper markets like Mexico, while offshore testing usually takes place in countries like the Caribbean, Ukraine, and India.
 
* Onshore testing – Software testing companies based in the US and typically include Canada. Onshore often refers to your home country.
* Offshore testing – Software testing companies in a country other than your home country.
* Near-shore – Software testing companies located outside of the home country but in the same or similar time zone.
 
Software testing offshore is considered more ideal when pricing is a key factor and when the task is simple enough for lesser experienced staff with limited direction. Offshore is also a more common choice when there can be tight coordination and time zone overlap is not an impediment. If the testing is more complicated and requires focused coordination and frequent interfacing with internal teams, onshore services will be more critical. Security and cultural alignment are also important factors that are most often satisfied by an onshore partner.
 
'''Pros of Software Testing Outsourcing Onshore:'''
 
'''On-hand information:''' Fluid and first-hand information from throughout the process.
 
'''Face-to-face communication:''' enables on-time detection of emerging issues and efficient problem-solving.
 
'''Effective communication:''' With no time and distance gap or cultural differences, there are almost no misunderstandings within teams.
 
'''Time-effectiveness:''' Real-time work model with no time zone delays ensures efficiencies.
 
'''Enhanced Time to market:''' Based on all of the above, speed to market is guaranteed.
 
'''Pros of Software Testing Outsourcing Offshore:'''
 
* '''Best choice for long-term projects:''' The results are typical but not proven.
* '''Low costs:'''  The cost of IT projects can be cheaper when outsourced to countries with low labor costs.
* '''Round-the-clock support:''' Typically, offshore testing companies offer 24/7 support services.
* '''Fast Scalability:''' Access to a large pool of resources capable of fast test activation.
 
'''Hybrid: Software Testing Outsourcing Offshore in execution with Onshore Over-site'''
 
Some companies offer an onshore, local project lead to oversee an offshore outsourced team.
 
'''Advantages of Onsite-Offshore Outsourced Testing Model'''
 
* If used right, this model can ensure that there is work going on every minute of the 24 hours on a project.
* Direct client interaction helps in better communication and also improves the business relationship.
* Cost-effective – Offshore teams cost less than setting up the entire QA team onsite.
* Considerations of the time zone differences and manage expectations accordingly.
 
==Top established global outsourcing cities==
According to Tholons Global Services - Top 50,<ref name="Tholons_report">[{{cite web |url=http://www.itida.gov.eg/Documents/Tholons_study.pdf Tholons|title=Top 50 Emerging Global Outsourcing Cities: A Global Services-Tholons reportStudy 2009]|first1=Avinash Top|last1=Vashistha Established|first2=Imrana and|last2=Khan Emerging|date=October Global2009|access-date=December Outsourcing13, 2017}}</ref> in 2009, Top Established and Emerging Global Outsourcing Cities in Testing function were:
# [[ChennaiBengaluru, India]]
# [[Cebu City, Philippines]]
# [[Shanghai, China]]
Line 21 ⟶ 56:
# [[Ho Chi Minh City, Vietnam]]
 
==Vietnam Outsourcingoutsourcing==
==Top Emerging Global Outsourcing Cities==
Vietnam has become a major player in software outsourcing. Tholon’s Global Services annual report highlights Ho Chi Minh City's ability to competitively meet client nations’clients’ needs in scale and capacity., Its rapidits maturing business environment has caught, the eye of international investors aware of the country’scountry's stability in political and labor conditions, its increasing number of English speakers and its high service-level maturity make it attractive to foreign interests.<ref name="PC_World_Viet_Nam">[{{cite web |url=http://www.logigear.com/inblog/about-the-newslogigear/974-software-outsourcing-recovery-and-development.html]/ LogiGear|date=January 20, PC2011 World|publisher=LogiGear VietCorporation Nam|title=Software outsourcing: Recovery and development |access-date=December 13, Jan2017 2011|author=<!--Not stated-->}}</ref>
# [[Chennai]]
# [[Bucharest]]
# [[São Paulo]]
# [[Cairo]]
 
Cities were benchmark against six categories included: skills and scalability, savings, business environment, operational environment, business risk and non-business environment.
 
==Vietnam Outsourcing==
 
Vietnam has become a major player in software outsourcing. Tholon’s Global Services annual report highlights Ho Chi Minh City ability to competitively meet client nations’ needs in scale and capacity. Its rapid maturing business environment has caught the eye of international investors aware of the country’s stability in political and labor conditions, its increasing number of English speakers and its high service-level maturity.<ref name="PC_World_Viet_Nam">[http://www.logigear.com/in-the-news/974-software-outsourcing-recovery-and-development.html] LogiGear, PC World Viet Nam, Jan 2011</ref>
 
Vietnam's software industry has maintained annual growth rate of 30-50% during the past 10 years.{{citation needed|date=March 2015}} From 2002 to 2013 revenue of the software industry increased to nearly 3 US$ billion and the hardware industry increased to 36.8 US$ billion.{{citation needed|date=March 2015}} Many Vietnamese enterprises have been granted international certificates (CMM) for their software development.<ref name="forbes">{{cite web |url=https://www.forbes.com/sites/techonomy/2014/12/09/vietnam-it-services-climb-the-value-chain/ |title=Vietnam IT Services Climb the Value Chain |first=Will |last=Greene |date=December 9, 2014 |access-date=December 13, 2017 |work=Forbes Media}}</ref>
Californian based companies such as Global CyberSoft Inc. and LogiGear Corporation are optimistic with Vietnam’s ability to execute their global offshoring industry requirements. Despite the 2008-2009 financial crisis, both companies expect to fulfill their projected goals. LogiGear has addressed a shortage of highly qualified software technicians for its testing and automation services but remains confident that professionals are available to increase its staff in anticipation of the US recovery.<ref name="PC_World_Viet_Nam">[http://www.logigear.com/in-the-news/974-software-outsourcing-recovery-and-development.html] PC World Viet Nam, Jan 2011</ref>
 
According to Global Services Location Index 2017 by [[A.T. Kearney]], Vietnam ranks sixth in the global software outsourcing market. Vietnam's position in this year's index reflects its growing popularity for [[Business process outsourcing]] (BPO). Its BPO industry earned US$2 billion in 2015 and has annually grown by 20-25% in the past decade.<ref>{{Cite web|url=https://www.atkearney.com/digital-transformation/gsli/full-report|title=Read @ATKearney: The Widening Impact of Automation|website=www.atkearney.com|language=en-US|access-date=2018-10-18}}</ref>
== Argentina Outsourcing==
Argentina’s software industry has experienced an exponential growth in the last decade, positioning itself as one of the strategic economic activities in the country. Argentina has a very talented pool of technically savvy and well educated people with great command of the English language. The country also shows a number of advantages: Because Argentina is just one hour ahead of North America's east coast, communication takes place in real time. Even More, Argentina’s internet culture and industry is one of the most progressive in the world: 60% Broad Band Access, Facebook penetration in Argentina ranks 3rd worldwide and the country has the highest penetration of smart phones in Latin America (24%).<ref>New Media Trend Watch: http://www.newmediatrendwatch.com/markets-by-country/11-long-haul/35-argentina</ref> Perhaps one of the most surprising facts is that the percentage that internet contributes to Argentina’s Gross National Product (2.2%) ranks 10th in the world.<ref>Infobae.com: http://www.infobae.com/notas/645695-Internet-aportara-us24700-millones-al-PBI-de-la-Argentina-en-2016.html</ref>
 
== Argentina Outsourcingoutsourcing==
Fostered by the results of a blooming industry, a new software-related activity is starting to mature in the country: testing outsourcing. At first, developing companies would absorb this business opportunity within their testing departments. However, a considerable number of start-up Quality Assurance companies have emerged in order to profit from this market gap.
Argentina’sArgentina's software industry has experienced an exponential growth in the last decade, positioning itself as one of the strategic economic activities in the country. Argentina has a very talented pool of technically savvy and well educated people with great command of the English language. The country also shows a number of advantages: BecauseAs Argentina is just one hour ahead of North America's east coast, communication takes place in real -time. EvenArgentina's More, Argentina’s internetInternet culture and industry is one of the most progressive in the world: 60% Broad Band Accessbest, [[Facebook]] penetration in Argentina ranks 3rd worldwide and the country has the highest penetration of smart phonessmartphones in Latin America (24%).<ref>{{cite web |title=Argentina |publisher=New Media Trend Watch: |url=http://www.newmediatrendwatch.com/markets-by-country/11-long-haul/35-argentina |date=December 17, 2008 |archive-date=February 21, 2009 |archive-url=https://web.archive.org/web/20090221020443/https://www.newmediatrendwatch.com/markets-by-country/11-long-haul/35-argentina/}}</ref> Perhaps one of the most surprising facts is that the percentage that internet contributes to Argentina’sArgentina's Gross National Product (2.2%) ranks 10th in the world.<ref>Infobae{{cite web |title=Internet aportará u$s24.com700 millones al PBI de la Argentina en 2016 |date=May 3, 2012 |language=Spanish |url=https://www.infobae.com/2012/05/03/645695-internet-aportara-us24700-millones-al-pbi-la-argentina-2016/ |archive-url=https://web.archive.org/web/20120505141837/http://www.infobae.com/notas/645695-Internet-aportara-us24700-millones-al-PBI-de-la-Argentina-en-2016.html |archive-date=May 5, 2012 |url-status=live}}</ref>
 
== India outsourcing ==
==External links==
India's software outsourcing industry plays a critical role in the country's economy, contributing significantly to its [[Gross domestic product|Gross Domestic Product]] (GDP). As of 2021, the Information Technology and Business Process Management (IT-BPM) sector in India accounted for approximately 8% of the country's GDP.<ref>{{Cite web |title=PFLB Platform |url=https://pflb.us/ |access-date=2023-07-26 |website=platform.pflb.us |language=en}}</ref><ref>{{Cite web |title=Indian IT & BPM Industry |url=https://www.investindia.gov.in/team-india-blogs/indian-it-bpm-industry |access-date=2023-07-26 |website=www.investindia.gov.in |language=en}}</ref> The sector also employed over 4.5 million people, making it one of the largest private-sector employers in the country. India's outsourcing industry is dominated by software services, which contributed about US$150 billion to the country's export revenues, according to the Economic Times.<ref>{{Cite news |last=Sachitanand |first=Rahul |date=2017-01-15 |title=India's $150 billion outsourcing industry stares at an uncertain future |work=The Economic Times |url=https://economictimes.indiatimes.com/tech/ites/indias-technology-vendors-paddling-shaky-boats/articleshow/56543653.cms?from=mdr |access-date=2023-07-26 |issn=0013-0389}}</ref>
* [http://www.techsenser.com/2012/08/list-of-top-10-software-testing.html Software Testing Company List] to outsource your software testing needs.
* [http://www.appfutura.com/list/developers Mobile Software (Apps) R&D, Testing, and Support Company List] for software (apps) R&D, testing, and support outsourcing.
 
==References==