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{{Short description|IT solutions company offering
{{Use mdy dates|date=July 2024}}
{{Infobox company
| name
| logo
| logo_caption
| type
| ISIN= <!-- {{ISIN|sl=n|pl=y|...}} -->
| industry
| [[Information technology|Information Technology]]
| [[Software industry|Software (Telecom)]]
}}
| genre= {{Unbulleted list
| [[Business support system|Business Support System (BSS)]]
| [[
}}
| founded= {{Start date and age|1993}} in [[Waltham, Massachusetts]]<ref name=PitchBook1 />
| founder= {{Unbulleted list
|Bonnie Ward
|Michael Feinberg
}}
| hq_location= 95 Sawyer Road<ref name=PitchBook1 />
| hq_location_city= [[Waltham, Massachusetts]]<ref name=doj>{{Citation |url= https://www.justice.gov/opa/pr/national-security-division-announces-agreement-netcracker-enhanced-security-protocols |title= National Security Division Announces Agreement with Netcracker for Enhanced Security Protocols in Software Development |website= Justice.gov |date= December 11, 2017 |access-date= August 30, 2024}}</ref>
| hq_location_country= [[United States]]
| area_served
| num_locations=
| num_locations_year= <!-- Year of num_locations data (if known) -->
| key_people= {{Unbulleted list
|Andrew Feinberg ([[Chair (officer)|Chair]] & [[Chief executive officer|CEO]])<ref name=PitchBook1 /><ref name=cw>{{Citation |title= NEC to acquire NetCracker for $300 million |last= Gross |first= Grant |url= https://www.computerworld.com/article/1320113/nec-to-acquire-netcracker-for-300-million.html |date= June 29, 2008 |access-date= July 10, 2024 |website= Computerworld}}</ref>
|
| Bob Titus ([[Chief technology officer|CTO]])
| Frank DeTraglia ([[Chief customer officer|CCO]])
}}
| products= [[OSS/BSS]] Software for [[Telephone company|CSPs]]
|
| [[Consultant|Consulting]]
| [[Managed services|Managed Services]]
| Operations & Maintenance
| [[Outsourcing]]
| Software Delivery
}}
| num_employees= 8,844<ref name=PitchBook1 />
| num_employees_year= 2023
| parent= [[NEC|NEC Corporation]] (2008 {{En dash}} ''present'')
| website= {{Official URL}}
| footnotes=
}}
'''Netcracker Technology Corporation''', a [[subsidiary|wholly owned subsidiary]] of [[NEC Corporation]],
==History==
Founded in 1993, the company provides [[wikt:full-stack|full-stack]] [[OSS/BSS]]
===Acquisitions===
Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering, and IT consulting, was acquired in 2004.<ref name="PitchBook2">{{Citation |url= https://pitchbook.com/profiles/company/185740-93#overview |title= Firma AVD |access-date= August 29, 2024 |website= PitchBook}}</ref><ref name="FL">{{Citation |url= https://www.thefreelibrary.com/NetCracker+acquires+professional+services+firm+Firma+AVD.-a0124180972 |title= NetCracker acquires professional services firm Firma AVD |access-date= August 29, 2024 |website= TheFreeLibrary}}</ref>
In 2011, [[Subex|Subex's]] activation business, including Subex's NetProvision, NetOptimizer, Vector products, and associated business.<ref name="vanilla">{{cite web |title= NetCracker acquisition sees Subex bidding farewell to Syndesis |last= Dye |first= Mark |url= https://www.vanillaplus.com/2011/09/20/1447-netcracker-acquisition-sees-subex-bidding-farewell-to-syndesis/ |website= Vanilla+ |date= September 20, 2011 |access-date= July 10, 2024 |quote= The move sees NetCracker picking up Subex's NetProvision, NetOptimizer, Vector products and associated business... Financial terms of the agreement were not disclosed.}}</ref><ref name="middleton">{{Citation |title= Subex sells service fulfilment business to NetCracker |last= Middleton |first= James |url= https://www.telecoms.com/5g-6g/subex-sells-service-fulfilment-business-to-netcracker#close-modal |date= September 21, 2011 |access-date= July 10, 2024 |website= Telecoms.com}}</ref><ref name="bw1">{{Citation |title= Netcracker Announces Agreement to Acquire Subex's Activation Business |url= https://www.businesswire.com/news/home/20110919006882/en/NetCracker-Announces-Agreement-Acquire-Subex%E2%80%99s-Activation-Business |date= September 19, 2011 |access-date= July 5, 2024 |website= BusinessWire.com}}</ref> A year later, in May 2012, Global Information Management division of [[Convergys]] was acquired.<ref name="nec1">{{Citation |title= NEC Announces Agreement to Acquire Convergys' Global Information Management (IM) Business, a Leader in Business Support Systems (BSS) |url= https://www.nec.com/en/press/201203/global_20120322_02.html |date= March 22, 2012 |access-date= July 10, 2024 |website= NEC.com}}</ref><ref name="nec2">{{Citation |title= NEC Completes Acquisition of Convergys Corporation's Information Management (IM) Business |url= https://www.nec.com/en/press/201205/global_20120517_02.html |date= May 16, 2012 |access-date= July 10, 2024 |website= NEC.com}}</ref><ref name="fn">{{Citation |title= NEC wraps up its purchase of Convergys' IM business |last= Buckley |first= Sean |url= https://www.fierce-network.com/telecom/nec-wraps-up-its-purchase-convergys-im-business |date= May 17, 2012 |access-date= July 10, 2024 |website= Fierce Network}}</ref>
CoralTree Systems, a systems integrator and service provider, was purchased in 2015.<ref name="cm">{{Citation |title= Netcracker Acquires CoralTree Systems |url= https://www.capacitymedia.com/article/29ot865vu8akt0jzxlyps/news/netcracker-acquires-coraltree-systems |website= CapacityMedia.com |date= July 13, 2016 |access-date= July 10, 2024}}</ref><ref name="bw2">{{Citation |title= Netcracker Acquires CoralTree Systems |url= http://www.businesswire.com/news/home/20160712006099/en/Netcracker-Acquires-CoralTree-Systems |website= BusinessWire.com |date= July 12, 2016 |access-date= July 5, 2024}}</ref>
==Products and Services==
{{More citations needed section|date=
As a [[software engineering]] company, Netcracker offers network [[Optimization problem|optimization]] for communications and [[Operations management|operations]].<ref name="doj2">{{Citation |title=Netcracker Technology Corporation Non-Prosecution and Security Agreement |date=December 6, 2017 |url=https://www.justice.gov/media/924701/dl?inline |access-date=September 5, 2024 |format=PDF}}</ref> Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.<ref name=6sense>{{Citation |url= https://6sense.com/tech/unified-communications/netcracker-market-share |title= Netcracker |website= 6Sense |access-date= August 30, 2024 |quote= Around the world in 2024, over 287 companies have started using Netcracker as Unified Communications tool}}</ref><ref name=sp>{{Citation |url= https://www.silver-peak.com/company/tech-partners/nfv/necnetcracker |title= Technology Alliances NFV - NEC/Netcracker |website= SilverPeak |date= July 11, 2017 |access-date= August 30, 2024 |quote= ...a forward-looking software company, offering mission-critical solutions to service providers around the globe}}</ref>
===Products===
* [[Cloud computing|Cloud services]]<ref
* [[Customer Engagement]] (customer experience and service-related transitions)
* Digital [[OSS/BSS]]<ref name=appsource>{{Citation |url= https://appsource.microsoft.com/en-us/product/web-apps/netcrackertechnology1583914445588.5678?tab=overview |title= Digital OSS by NetCracker Technology - Driving Operations in a Digital World |website= Microsoft AppSource |access-date= August 30, 2024 |quote= Netcracker Digital OSS utilizes a microservices-based, cloud-native architecture}}</ref>
===Managed Services===
* Support and maintenance
* [[Cloud computing|Cloud Operations]]
* [[Business process management|Business Process]] [[outsourcing]]
===Professional Services===
* [[Business consultant|Business]] & [[Technology Consulting]]<ref name=6sense />
* [[End-to-end principle|End-to-End]] [[Program management|Program]] Delivery
* [[DevOps]] Enablement
* [[Computer security|Security]] services
* Training Services
===Patents===
A search of patents where ''Netcracker Technology Corporation'' is the "assignee" reveals the company holds several patents, including:
{| class="wikitable sortable"
|+ style="text-align: left;" | Patents Held
|-
! scope="col" | Patent #
! scope="col" | Date Applied
! scope="col" | Date Granted
! scope="col" | Title
! scope="col" | Anticipated Expiration
|-
|US11847112B2
|April 18, 2022
|December 19, 2023
|Declarative and unified data transition
|(Pending)<ref>{{Cite web |title=Patents Assigned to NetCracker Technology Corp. - Justia Patents Search |url=https://patents.justia.com/assignee/netcracker-technology-corp |access-date=2025-04-28 |website=patents.justia.com}}</ref>
|-
| US20220292555A1 || April 4, 2022 || Sepetember 15, 2022 || Systems and methods for generating and presenting an electronic bill in a bill timeline view || (Pending)<ref>{{Citation |url= https://patents.google.com/patent/US20220292555A1/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Systems and methods for generating and presenting an electronic bill in a bill timeline view |website= Google Patents}}</ref>
|-
| US10547497B1 || December 30, 2016 || January 28, 2020 || Methods and systems for providing predictive rating using a buffer || July 22, 2037<ref>{{Citation |url= https://patents.google.com/patent/US10547497B1/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Methods and systems for providing predictive rating using a buffer |website= Google Patents}}</ref>
|-
| US10827079B1 || December 30, 2016 || November 3, 2020 || Methods and systems for reducing data traffic flow between a network and an online charging system || July 29, 2037<ref>{{Citation |url= https://patents.google.com/patent/US10827079B1/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Methods and systems for reducing data traffic flow between a network and an online charging system |website= Google Patents}}</ref>
|-
| US11308072B2 || June 17, 2016 || April 19, 2022 || Declarative and unified data transition || November 9, 2029<ref>{{Citation |url= https://patents.google.com/patent/US11308072B2/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Declarative and unified data transition |website= Google Patents}}</ref>
|-
| US10504128B2 || March 28, 2016 || December 10, 2019 || Systems and methods for improved billing and ordering || July 17, 2031<ref>{{Citation |url= https://patents.google.com/patent/US10504128B2/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Systems and methods for improved billing and ordering |website= Google Patents}}</ref>
|-
| US8688410B2 || March 31, 2011 || April 1, 2014 || Cable management and inventory enhancement || May 12, 2032<ref>{{Citation |url= https://patents.google.com/patent/US8688410B2/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Cable management and inventory enhancement |website= Google Patents}}</ref>
|-
| US8897174B2 || September 18, 2009 || November 25, 2014 || Network configuration management || July 11, 2030<ref>{{Citation |url= https://patents.google.com/patent/US8897174B2/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Network configuration management |website= Google Patents}}</ref>
|}
==See also==
{{Portalbar|Companies|Telecommunication|Technology}}
==External links==
{{Official website}}
==References==
{{Reflist}}
{{NEC Corporation|state=collapsed}}
{{DEFAULTSORT:Netcracker}}
[[Category:Companies established in 1993]]
[[Category:Software companies established in 1993]]
[[Category:Software companies of the United States]]
[[Category:Software companies based in Massachusetts]]
[[Category:Business software companies]]
[[Category:Networking software companies]]
[[Category:Telecommunications systems]]
[[Category:Information technology company headquarters in the United States]]
[[Category:International information technology consulting firms]]
[[Category:American subsidiaries of foreign companies]]
[[Category:
[[Category:NEC acquisitions]]
[[Category:NEC subsidiaries]]
[[Category:Multinational companies headquartered in the United States]]
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