Standard operating procedure: Difference between revisions

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A '''standard operating procedure''' ('''SOP''') is a set of step-by-step instructions compiled by an [[organization]] to help workers carry out routine operations.<ref>“Standard operating procedure.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/standard%20operating%20procedure. Accessed 15 Jun. 2023.</ref> SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing [[miscommunication]] and failure to comply with [[industry regulation]]s.{{citation needed|date=November 2022}}

Some [[military]] services (e.g., in the [[United States|U.S.]] and the [[United Kingdom|UK]]) use the term '''standing operating procedure''',<ref>{{cite webencyclopedia |last=Nolen |first=Jeannette L. |title=standard operating procedure |workencyclopedia=Encyclopedia Britannica |url=https://www.britannica.com/topic/standard-operating-procedure |access-date=15 June 2023 }}</ref> since a military SOP refers to a unit's unique procedures, which are not necessarily standard to another unit. The word "standard" could suggest that only one (standard) procedure is to be used across all units.{{citation needed|date=November 2022}}

The term is sometimes used facetiously to refer to practices that are unconstructive, yet the norm. In the [[Philippines]], for instance, "SOP" is the term for pervasive corruption within the government and its institutions.<ref>{{Cite book|url=https://books.google.com/books?id=wFkEEAAAQBAJ&q=sop%20%22operating%20procedure%22|isbn=9780824858902|title=In Pursuit of Progress: Narratives of Development on a Philippine Island|date=31 January 2017|publisher=University of Hawaii Press}}</ref><ref>{{Cite web|url=https://anticorruptiondigest.com/2016/11/24/philippines-sop-corruption-in-police/|title=Anticorruptiondigest.com|website=anticorruptiondigest.com}}</ref>

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In clinical research, the ''[[International Council on Harmonisation of Technical Requirements for Registration of Pharmaceuticals for Human Use|International Council for Harmonisation]]'' (ICH) defines SOPs as "detailed, written instructions to achieve uniformity of the performance of a specific function". SOPs usually get applied in pharmaceutical processing and for related clinical studies. There the focus is always set on repeated application of unchanged processes and procedures and its documentation, hence supporting the segregation of origins, causes and effects. Further application is with [[triage]], when limited resources get used according to an assessment on ranking, urgence and staffing possibilities.<ref>{{cite web|url=https://www.nsf.gov/about/contracting/rfqs/support_ant/docs/environ_health_safety/usap_sandh_policy_man/mcmurdostandardmedicalsop-311.pdf |title=McMurdo Station Medical Standard Operating Procedures as of 2006/06 |archive-url=https://web.archive.org/web/20160304225955/https://www.nsf.gov/about/contracting/rfqs/support_ant/docs/environ_health_safety/usap_sandh_policy_man/mcmurdostandardmedicalsop-311.pdf |archive-date=2016-03-04 |url-status=dead}}</ref> Study director is mainly responsible for SOPs. The Quality Assurance Unit are individuals who are responsible for monitoring whether the study report and tests are meeting the SOP.{{citation needed|date=November 2022}}

SOPs can also provide employees with a reference to common business practices, activities, or tasks. New employees use an SOP to answer questions without having to interrupt supervisors to ask how an operation is performed. The international quality standard [[ISO 9001]] essentially requires the determination of processes (documented as standard operating procedures) used in any manufacturing process that could affect the quality of the product.<ref>{{cite web |url=http://www.iso.org/iso/iso_catalogue/management_standards/quality_management/iso_9001_2008/guidance_on_the_documentation_requirements_of_iso_9001_2008.htm |title=Guidance on the Documentation Requirements of ISO 9001:2008 |archiveurlurl=https://webwww.archiveiso.org/webfiles/20111015230555live/http:sites/isoorg/www.iso.orgfiles/isoarchive/iso_cataloguepdf/management_standardsen/quality_management/iso_9001_2008/guidance_on_the_documentation_requirements_of_iso_9001_2008documented_information.htmpdf |archivedateaccess-date=2011-10-1524 June 2025}}</ref>

==Health, safety and environment==

Standard Operating Procedures are extensively employed to assist with working safely. They are sometimes called "safe work methods statements" (SWMS, pronounced as 'swims'). Their development is usually preceded by various methods of analyzing tasks or jobs to be performed in a workplace, including an approach called [[job safety analysis]], in which hazards are identified and their control methods described. Procedures must be suited to the literacy levels of the user, so the readability of procedures is important.<ref>{{cite journal |last=Taylor |first=Geoffrey A. |date=2012 |title=Readability of OHS documents - A comparison of surface characteristics of OHS text between some languages |journal=[[Safety Science]] |volume=50 |number=7 |pages=1627–1635 |doi=10.1016/j.ssci.2012.01.016 |url=https://espace.curtin.edu.au/handle/20.500.11937/4224 |url-access=subscription }}</ref>

==See also==