Card sorting: Difference between revisions

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{{Short description|Test in user experience design}}
{{Use dmy dates|date=January 2025}}
{{Distinguish|Card sorter}}
 
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|website=Nielsen Norman Group
|url=http://www.useit.com/papers/sun/cardsort.html
|archive-url=https://web.archive.org/web/20120505030209/http://www.useit.com/papers/sun/cardsort.html
|archive-date=2012-05-05
|url-status=dead
|first=Jakob|last=Nielsen
|authorlink=Jakob Nielsen (usability consultant)
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|title=Card Sorting: How Many Users to Test
|website=Nielsen Norman Group
|url=http://www.useit.com/alertbox/20040719.html
|archive-url=https://web.archive.org/web/20121027101903/http://www.useit.com/alertbox/20040719.html
|archive-date=2012-10-27
|url-status=dead
|first=Jakob|last=Nielsen
|authorlink=Jakob Nielsen (usability consultant)
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|date=April 29, 2008
}}</ref><ref name="Syntagm" >{{cite web
|title=Design for Usability – Card Sorting Introduction
|url=http://www.syntagm.co.uk/design/cardsortcardsortintro.shtml
|website=Design for Usability
|publisher=Syntagm Ltd.
}}{{dead link |access-date=April 4, 2017
}}</ref><ref name="Head First Web Design" >{{cite book
|last1=Watrall |first1=Ethan |last2=Siarto |first2=Jeff
|title=Head First Web Design
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===Reverse card sorting===
In a '''reverse card sort''' (more popularly called [[tree testing]]), an existing structure of categories and sub-categories is tested. Users are given tasks and are asked to complete them navigating a collection of cards. Each card contains the names of subcategories related to a category, and the user should find the card most relevant to the given task starting from the main card with the top-level categories. This ensures that the structure is evaluated in isolation, nullifying the effects of navigational aids, visual design, and other factors. Reverse card sorting is '''evaluative'''—it judges whether a predetermined hierarchy provides a good way to find information.
 
===Modified-Delphi card sorting===
Created by [[Celeste Paul]], The Modified-Delphi card sort is based on the [[Delphi method]]. Rather than each participant creating their own card sort, only the first participant does a full card sort of organizing and arranging items. The next participant iterates on the first participant's model, then the third participant iterates on the second's model, and so on. The idea is that with each iteration the card sort gets more refined with fewer participants and consensus is built sooner. <ref>{{cite journal |last1=Paul |first1=Celeste Lyn |title=A modified Delphi approach to a new card sorting methodology |journal=Journal of Usability Studies |date=November 2008 |volume=4 |issue=1 |pages=7–30 |url=https://dl.acm.org/doi/10.5555/2835577.2835579}}</ref>
 
==Analysis==
Various methods can be used to analyze the data. The purpose of the analysis is to extract patterns from the population of test subjects, so that a common set of categories and relationships emerges. This common set is then incorporated into the design of the environment, either for navigation or for other purposes. Card sorting is also evaluated through [[dendrogram]]s. There is some indication that different evaluation methods for card sorting provide different results.<ref>{{cite journalconference
|last=Nawaz|first=Ather
|title=A Comparison of Card-sorting Analysis Methods
|journalconference=The 10th Asia Pacific Conference on Computer Human Interaction (APCHI2012)
|url=http://openarchive.cbs.dk/handle/10398/8587
|date=SeptemberAugust 2012
}}</ref>
|___location=Matsue, Japan
|hdl=10398/8587
}} {{open access}}</ref>
 
Card sorting is an established technique with an emerging literature.<ref>{{cite book |last=Spencer |first=Donna |date=2009 |title=Card Sorting: Designing Usable Categories |url=http://www.rosenfeldmedia.com/books/card-sorting/ |publisher=Rosenfeld Media |___location=Brooklyn, NY |isbn=1933820020978-1-933820-02-6 |oclc=761032171 }}</ref>{{Page needed|date=April 2017}}
 
==Online (remote) card sorting==
A number of web-based tools are available to perform card sorting. The perceived advantage of web-based card sorting is that it reaches a larger group of participants at a lower cost. The software can also help analyze the sort results. A perceived disadvantage of a remote card sort is the lack of personal interaction between card sort participants and the card sort administrator, which may produce valuable insights.<ref>{{cite web|last1=Tullis|first1=Tom|title=Card-sorting Tools|url=http://measuringuserexperience.com/cardsorting/index.htm|website=Measuring User Experience|page=1|accessdate=29 August 2017|date=3 March 2015}}</ref>
{{Unreferenced section|date=April 2017}}
 
A number of web-based tools are available to perform card sorting. The perceived advantage of web-based card sorting is that it reaches a larger group of participants at a lower cost. The software can also help analyze the sort results. A perceived disadvantage of a remote card sort is the lack of personal interaction between card sort participants and the card sort administrator, which may produce valuable insights.
==See also==
* [[Cluster analysis]]
* [[Group concept mapping]]
* [[Q methodology]]
 
==References==
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==Further reading==
* {{cite book |last=Coxon |first=Anthony Peter Macmillan |date=1999 |title=Sorting Data: Collection and Analysis |url={{google books|1Uz6GVbwlcIC|plainurl=yes}} |via=Google Books |isbn=978-0-8039-7237-7 |publisher=SAGE |series=Quantitative Applications in the Social Sciences |volume=127 |issn=0149-192X }}
* {{cite encyclopedia |first=William |last=Hudson |url=http://www.interaction-design.org/encyclopedia/card_sorting.html |title=Card Sorting |encyclopedia=The Encyclopedia of Human-Computer Interaction |edition=2nd |editor1-last=Soegaard |editor1-first=Mads |editor2-last=Dam |editor2-first=Rikke Friis |publisher=Interaction Design Foundation }}
* {{cite web |first=Bartosz |last=Mozyrko |date=February 24, 2015 |url=http://blog.usabilitytools.com/card-sorting-quick-dirty-guide-beginners/ |title=Card Sorting: A Quick And Dirty Guide For Beginners |website=Usability Tools }}
* {{cite web |first=Sergey |last=Sinyakov |date=May 13, 2013 |title=Can Card Sorting Improve the Usability of Your Designs? |website=Design Instruct |url=http://designinstruct.com/web-design/card-sorting-usability-designs/ }}
 
==External links==
* {{cite web |website=usabiliTEST |title=Closed Card Sorting |url=http://www.usabilitest.com/ux6ysU }} An interactive demo.
 
[[Category:Folksonomy]]
[[Category:Usability]]
[[Category:Human–computer interaction]]
[[Category:Qualitative research]]
[[Category:Survey methodology]]
[[Category:Usability]]