Advanced Computer Software: Difference between revisions

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{{Short description|British private company}}

{{COI|date=May 2019}}

{{Infobox company

| name = Advanced Computer SoftwareOneAdvanced Group Ltd.Limited

| logo = Advanced LogoOneadvanced-logo.png2c9f7db1.svg

| logo_size = 300px

| image =

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| products =

| services =

| revenue = {{Unbulleted list|{{Increase}} £346m (2024)|{{Increase}} £322m (2023)|£317m (2022)}}

| operating_income = {{Unbulleted list|{{Decrease}} -£446m (2023)|£107m (2022)}}

| net_income = {{Unbulleted list|{{Increase}} -£42.4m (2024)| -£50.5m (2023)}}

| net_income =

| assets =

| equity =

| owner = {{Unbulleted list|[[Vista Equity Partners]] (50%)|[[BC Partners]] (50%)}}

| num_employees = {{Unbulleted list|{{Decrease}} 2,864 (2024){{Increase}} 2,960 (2023)|2,676 (2022)}}

| subsid =

| homepage = {{URL|oneadvanced.com}}

}}

'''Advanced Computer SoftwareOneAdvanced Group LtdLimited.''' (operating as '''OneAdvanced''') is a British private company founded by [[Vin Murria]] in 2008. The company has its headquarters in [[Birmingham]], West Midlands and provides information technology services including hosting and cloud based systems to the [[National Health Service|NHS]] and many other organisations. Through various acquisitions, in 2016 it became the third largest software provider in the UK market while employing over 2,400 people with a customer base of more than 20,000 organisations.

==History==

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In August 2019, Vista sold a 50% stake to [[BC Partners]] for £2 billion including debt.<ref>{{Cite web |title=BC Partners buys 50% stake in Advanced from Vista Equity |url=https://www.ft.com/content/1c1855fc-bce5-11e9-b350-db00d509634e |access-date=2020-09-13 |website=www.ft.com}}</ref>

In 2023, the company undertook a strategy refresh, alongside changes to the executive management team, appointing Simon Walsh as Chief Executive Officer, Stephen Dews as Chief Financial Officer and Andrew Henderson as Chief Technology Officer. The aim of the strategy refresh was stated to prioritise resources into high growth market sectors and product categories.<ref name=":0">{{Cite web |title=ASTON MIDCO LIMITED filing history - Find and update company information - GOV.UK |url=https://find-and-update.company-information.service.gov.uk/company/FC037190/filing-history |access-date=2023-11-30 |website=find-and-update.company-information.service.gov.uk |language=en}}</ref> Part of this refresh, which cost £8.2m,<ref name=":2">{{Cite web |title=ONEADVANCED GROUP LIMITED filing history - Find and update company information - GOV.UK |url=https://find-and-update.company-information.service.gov.uk/company/05965280/filing-history |access-date=2025-05-19 |website=find-and-update.company-information.service.gov.uk |language=en}}</ref> included updating the operating name from "Advanced" to "OneAdvanced".

=== Health and Care Cyber Incident ===

In August 2022, the company experienced a cybersecurity incident caused by [[LockBit|LockBit 3.0]] ransomware.<ref>{{Cite news |date=2022-08-05 |title=NHS 111 software outage confirmed as cyber-attack |language=en-GB |work=BBC News |url=https://www.bbc.com/news/uk-wales-62442127 |access-date=2023-11-13}}</ref> Adastra, Caresys, Odyssey, Carenotes, Crosscare, Staffplan and eFinancials products were all affected, with downtime and recovery lasting for several months.

Perpetrators of the attack were able to extract information relating to 16 Staffplan and Caresys customers.<ref>{{Cite web |date=2022-10-13 |title=Client data exfiltrated in Advanced NHS cyber attack |url=https://www.digitalhealth.net/2022/10/client-data-exfiltrated-advanced-nhs-cyber-attack/ |access-date=2022-10-27 |website=Digital Health |language=en-GB}}</ref>. 82,946 people were affected by the breach which included phone numbers and medical records, as well as details of how to gain entry to the homes of 890 people who were receiving care at home. <ref name=":1">{{Cite web |date=2024-08-07 |title=Provisional decision to impose £6m fine on software provider following 2022 ransomware attack that disrupted NHS and social care services |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/08/provisional-decision-to-impose-6m-fine-on-software-provider-following-2022-ransomware-attack/ |access-date=2024-08-07 |website=ico.org.uk |language=en}}</ref>

The cyber attack including resulting remediation and outage credits cost the group £18.2 million in 2023<ref withname=":0" a/> furtherand £29.74 million provisioned for additional expenditure in future years2024.<ref name=":02" />

The [[Information Commissioner's Office]] announced in August 2024 a provisional decision to impose a fine of £6.09m on the company, following an initial finding that the provider failed to implement measures to protect the personal information.<ref name=":1" /> The ICO and OneAdvanced agreed a voluntary settlement in March 2025.<ref>{{Cite web |date=2025-03-27 |title=Software provider fined £3m following 2022 ransomware attack |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2025/03/software-provider-fined-3m-following-2022-ransomware-attack/ |access-date=2025-05-19 |website=ico.org.uk |language=en}}</ref> OneAdvanced agreed to pay a final penalty of  £3,076,320 without appealing. The final investigation found that personal information belonging to 79,404 people was taken, including details of how to gain entry into the homes of 890 people who were receiving care at home.

=== '''Sale of application modernization business''' ===

In January 2024, [[IBM]] announced that it had signed a definitive agreement to acquire application modernization capabilities from AdvancedOneAdvanced. TheThis transactionpart wasof expectedOneAdvanced tobecame close in the second quarterpart of 2024. The team are to join the [[IBM Consulting]] division with service offerings aiming to complement the capabilities of [[IBM Watsonx]] Code Assistant for Z.<ref>{{Cite web |title=IBM to Acquire Application Modernization Capabilities from Advanced |url=https://newsroom.ibm.com/blog-IBM-to-Acquire-Application-Modernization-Capabilities-from-Advanced |access-date=2024-08-07 |website=IBM Newsroom |language=en-us}}</ref> OneAdvanced had net proceeds of £112.7 million from the sale of the division.<ref name=":2" />

== Locations ==

AdvancedOneAdvanced's head office is located in [[Mailbox Birmingham|Mailbox]], Birmingham with other office locations in Newcastle, Ashford, Belfast, Dublin, York and Willerby.

The US head office is located in Atlanta, Georgia, while the Australian office is located in Melbourne. AdvancedOneAdvanced also have offices in India; specifically Ahmedabad, Bangalore and Baroda, where the primary development functions are located.

==Acquisitions==

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|February 2014

|£14.5m

|AdvancedOneAdvanced extended its reach in the education software market by purchasing Chester-based CRM specialist Compass Computer Consultants.<ref>{{cite news|date=3 February 2014|title=ACS extends education reach with Compass acquisition|publisher=MicroScope|url=https://www.computerweekly.com/microscope/news/2240213638/ACS-extends-education-reach-with-Compass-acquisition|access-date=25 May 2019}}</ref> Compass was later renamed "ProSuite".

|-

|ConsultCRM<ref>{{cite news|date=3 April 2014|title=ACS extends portfolio with ConsultCRM acquisition|publisher=MicroScope|url=https://www.computerweekly.com/microscope/news/2240217483/ACS-extends-portfolio-with-ConsultCRM-acquisition|access-date=25 May 2019}}</ref>

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|July 2018

|£90m

|AdvancedOneAdvanced acquired [[PCTI Solutions]].<ref>{{cite news|date=5 July 2018|title=Advanced acquires Docman|publisher=Health Tech Newspaper|url=http://www.thehtn.co.uk/2018/07/05/advanced-acquires-docman/|access-date=13 September 2018}}</ref> Their product, Docman, maintains one billion records and documents for more than 40,000,000 patients in the UK, including the whole of Scotland.<ref>{{cite news|date=3 July 2018|title=CLINICAL SOFTWARE DEVELOPER BOUGHT BY ADVANCED|publisher=Insider Media|url=https://www.insidermedia.com/insider/yorkshire/clinical-software-developer-bought-by-advanced|access-date=13 September 2018}}</ref> A problem with version 7 of the Docman platform in September 2018 meant letters received through NHSmail, automatically scanned to be added to patient records, were not uploaded. About 6,000 [[General practice|GP practices]] using the electronic document transfer function were affected.<ref>{{cite news|date=12 September 2018|title=GPs unable to fully access digital patient records after faulty update to IT platform|publisher=IT Pro|url=http://www.itpro.co.uk/digitisation/31889/gps-unable-to-fully-access-digital-patient-records-after-faulty-update-to-it|access-date=13 September 2018}}</ref>

|-

|Oyez

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==List of Software==

* OneAdvanced AI

* Advanced Time and Attendance (formerly Mitrefinch TMS/HR Manager)

* Achievement & Performance Analysis (also known as ProAchieve*)

*Advanced Pay (formerly Mitrefinch Flexipay)

* Assessment & Learning (also known as bksb*)

*Advanced Device & Access Manager (formerly MF Secure - successor to Mitrefinch Access Control)

* Care Business Management (also known as Care Cloud)

* Cloud School (formerly Progresso)

* Clinical Decision Support (also known as Odyssey*)

* Facility CMIS Administration

* Clinical Document Transfer (also known as Docman Connect*)

* Scheduler

* Clinical Patient Management (also known as Adastra*)

* Facility ePortal

* Curriculum Planning (also known as ProResource*)

* CMIS

* Dynamic Resource Scheduling (also known as DRS)

* CMIS Go

* Education CRM (also known as ProEngage*)

* FM Easy

* ePortfolio (also known as Smart Assessor*)

* OpenAccounts

* Advanced Financials (formerlyalso Cloudknown as Advanced Financials)

* Advanced HR (formerly Cloud HR)

* GP Document Workflow (also known as Docman GP*)

* OpenPeople

* ILP & Markbook (also known as ProMonitor*)

* OpenWMS

* Learner Management System (also known as PICS*)

* Odyssey

* Legal Forms (also known as Cloud Forms)

* Exchequer

* Meetings & Board Management (also known as Decision Time)

* {{Proper name|eFinancials}}

* MIS (also known as ProSolution*)

* {{Proper name|eBis}}

* Online GP Consultation (also known as PATCHS*)

* ProPortal

* Partner for Windows (also known as Partner for Windows)

* ProAchieve

* Payroll

* ProMonitor

* Performance & Talent (also known as Clear Review)

* ProSolution

* Purchasing (also known as Marketplace)

* TALENT Ticketing Solutions

* Risk Management (also known as Decision Time)

* Integra

* Advanced Time and& Attendance (formerlyalso known as Mitrefinch TMS/HR(aka ManagerPMS))

* Business Cloud Essentials

* Time Capture (also known as Carpe Diem)

* Advanced Financials (formerly Cloud Financials)

* Virtual Smartcard (also known as Virtual Smartcard)

* Staffplan

* National Will Register

* Caresys

* Practice and Case Management Software

* Carenotes

* Source to contract

* Adastra

* Crosscare

* V1 Document Management

* Advanced Data Automation (formerly Cloud trade)

==References==