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{{Short description|British private company}}
{{COI|date=May 2019}}
{{Infobox company
| name =
| logo =
| logo_size = 300px
| image =
Line 12 ⟶ 13:
| founders = {{ubl|[[Vin Murria]]}}
| foundation = {{Start date and age|2008}}<br />[[Slough]], [[Berkshire]]
| location_city =
| location_country = [[United Kingdom]]
| area_served = [[United Kingdom]], [[Republic of Ireland
| key_people =
| products =
| services =
| revenue = {{Unbulleted list|{{Increase}} £346m (2024)|{{Increase}} £322m (2023)|£317m (2022)}}
| operating_income =
| net_income = {{Unbulleted list|{{Increase}} -£42.4m (2024)| -£50.5m (2023)}}
| assets =
| equity =
| owner = {{Unbulleted list|[[Vista Equity Partners]] (50%)|[[BC Partners]] (50%)}}
| num_employees = {{Unbulleted list|{{Decrease}} 2,864 (2024){{Increase}} 2,960 (2023)|2,
| subsid =
| homepage = {{URL|oneadvanced.com}}
}}
'''
==History==
At the time of sale, Vista
In August 2019, Vista sold a 50% stake
In 2023, the company undertook a strategy refresh, alongside changes to the executive management team, appointing Simon Walsh as Chief Executive Officer, Stephen Dews as Chief Financial Officer and Andrew Henderson as Chief Technology Officer. The aim of the strategy refresh was stated to prioritise resources into high growth market sectors and product categories.<ref name=":0">{{Cite web |title=ASTON MIDCO LIMITED filing history - Find and update company information - GOV.UK |url=https://find-and-update.company-information.service.gov.uk/company/FC037190/filing-history |access-date=2023-11-30 |website=find-and-update.company-information.service.gov.uk |language=en}}</ref> Part of this refresh, which cost £8.2m,<ref name=":2">{{Cite web |title=ONEADVANCED GROUP LIMITED filing history - Find and update company information - GOV.UK |url=https://find-and-update.company-information.service.gov.uk/company/05965280/filing-history |access-date=2025-05-19 |website=find-and-update.company-information.service.gov.uk |language=en}}</ref> included updating the operating name from "Advanced" to "OneAdvanced".
=== Health and Care Cyber Incident ===
In August 2022, the company experienced a cybersecurity incident caused by [[LockBit|LockBit 3.0]] ransomware.<ref>{{Cite news |date=2022-08-05 |title=NHS 111 software outage confirmed as cyber-attack |language=en-GB |work=BBC News |url=https://www.bbc.com/news/uk-wales-62442127 |access-date=2023-11-13}}</ref> Adastra, Caresys, Odyssey, Carenotes, Crosscare, Staffplan and eFinancials products were all affected, with downtime and recovery lasting for several months.
Perpetrators of the attack were able to extract information relating to 16 Staffplan and Caresys customers.<ref>{{Cite web |date=2022-10-13 |title=Client data exfiltrated in Advanced NHS cyber attack |url=https://www.digitalhealth.net/2022/10/client-data-exfiltrated-advanced-nhs-cyber-attack/ |access-date=2022-10-27 |website=Digital Health |language=en-GB}}</ref> 82,946 people were affected by the breach which included phone numbers and medical records, as well as details of how to gain entry to the homes of 890 people who were receiving care at home. <ref name=":1">{{Cite web |date=2024-08-07 |title=Provisional decision to impose £6m fine on software provider following 2022 ransomware attack that disrupted NHS and social care services |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/08/provisional-decision-to-impose-6m-fine-on-software-provider-following-2022-ransomware-attack/ |access-date=2024-08-07 |website=ico.org.uk |language=en}}</ref>
The cyber attack including resulting remediation and outage credits cost the group £18.2 million in 2023<ref name=":0" /> and £9.4 million in 2024.<ref name=":2" />
The [[Information Commissioner's Office]] announced in August 2024 a provisional decision to impose a fine of £6.09m on the company, following an initial finding that the provider failed to implement measures to protect the personal information.<ref name=":1" /> The ICO and OneAdvanced agreed a voluntary settlement in March 2025.<ref>{{Cite web |date=2025-03-27 |title=Software provider fined £3m following 2022 ransomware attack |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2025/03/software-provider-fined-3m-following-2022-ransomware-attack/ |access-date=2025-05-19 |website=ico.org.uk |language=en}}</ref> OneAdvanced agreed to pay a final penalty of £3,076,320 without appealing. The final investigation found that personal information belonging to 79,404 people was taken, including details of how to gain entry into the homes of 890 people who were receiving care at home.
=== Sale of application modernization business ===
In January 2024, [[IBM]] announced that it had signed a definitive agreement to acquire application modernization capabilities from OneAdvanced. This part of OneAdvanced became part of the [[IBM Consulting]] division with service offerings aiming to complement the capabilities of [[IBM Watsonx]] Code Assistant for Z.<ref>{{Cite web |title=IBM to Acquire Application Modernization Capabilities from Advanced |url=https://newsroom.ibm.com/blog-IBM-to-Acquire-Application-Modernization-Capabilities-from-Advanced |access-date=2024-08-07 |website=IBM Newsroom |language=en-us}}</ref> OneAdvanced had net proceeds of £112.7 million from the sale of the division.<ref name=":2" />
==
OneAdvanced's head office is located in [[Mailbox Birmingham|Mailbox]], Birmingham with other office locations in Newcastle, Ashford, Belfast, Dublin, York and Willerby.
The US head office is located in Atlanta, Georgia, while the Australian office is located in Melbourne. OneAdvanced also have offices in India; specifically Ahmedabad, Bangalore and Baroda, where the primary development functions are located.
==Acquisitions==
{| class="wikitable"
!Acquisition
!Date
!Price
!Notes
|-
|Serco Learning
|December 2012
|£7.25m
|A deal for [[Serco]]'s education unit, bringing software including Facility CMIS Administration with Facility ePortal and Progresso for primary and secondary schools, timetabling software Scheduler, and CMIS and CMIS Go for the higher education sector.
|-
|Computer Software Holdings
|March 2013
|£110m
|Paid for partly by the share placing that helped raise £44m for ACS.<ref>{{cite news|date=8 March 2013|title=ACS splashes out £110m for Computer Software Holdings|publisher=MicroScope|url=https://www.computerweekly.com/microscope/news/2240179321/ACS-splashes-out-110m-for-Computer-Software-Holdings|access-date=25 May 2019}}</ref>
|-
|Compass
|February 2014
|£14.5m
|OneAdvanced extended its reach in the education software market by purchasing Chester-based CRM specialist Compass Computer Consultants.<ref>{{cite news|date=3 February 2014|title=ACS extends education reach with Compass acquisition|publisher=MicroScope|url=https://www.computerweekly.com/microscope/news/2240213638/ACS-extends-education-reach-with-Compass-acquisition|access-date=25 May 2019}}</ref> Compass was later renamed "ProSuite".
|-
|ConsultCRM<ref>{{cite news|date=3 April 2014|title=ACS extends portfolio with ConsultCRM acquisition|publisher=MicroScope|url=https://www.computerweekly.com/microscope/news/2240217483/ACS-extends-portfolio-with-ConsultCRM-acquisition|access-date=25 May 2019}}</ref>
|April 2014
|
|
|-
|Hudman<ref>{{Cite web|title=Advanced announces acquisition to accelerate Cloud adoption|url=https://www.oneadvanced.com/news-and-opinion/advanced-announces-acquisition-to-accelerate-cloud-adoption/|access-date=2019-06-11|website=Advanced|language=en}}</ref>
|July 2017
|
|A Welsh cloud [[SaaS]] solution, Hudman was later renamed "Business Cloud Essentials".
|-
|Information Balance
|March 2018
|£2.5m
|
|-
|Science Warehouse
|March 2018
|£17m
|A British developer of cloud [[Software as a service|SaaS]] procurement solutions for £17 million.<ref>{{Cite web|title=Science Warehouse|url=https://www.oneadvanced.com/science-warehouse/|access-date=2019-06-11|website=Advanced|language=en}}</ref> Science Warehouse was later renamed "Cloud Marketplace"
|-
|Docman
|July 2018
|£90m
|OneAdvanced acquired [[PCTI Solutions]].<ref>{{cite news|date=5 July 2018|title=Advanced acquires Docman|publisher=Health Tech Newspaper|url=http://www.thehtn.co.uk/2018/07/05/advanced-acquires-docman/|access-date=13 September 2018}}</ref> Their product, Docman, maintains one billion records and documents for more than 40,000,000 patients in the UK, including the whole of Scotland.<ref>{{cite news|date=3 July 2018|title=CLINICAL SOFTWARE DEVELOPER BOUGHT BY ADVANCED|publisher=Insider Media|url=https://www.insidermedia.com/insider/yorkshire/clinical-software-developer-bought-by-advanced|access-date=13 September 2018}}</ref> A problem with version 7 of the Docman platform in September 2018 meant letters received through NHSmail, automatically scanned to be added to patient records, were not uploaded. About 6,000 [[General practice|GP practices]] using the electronic document transfer function were affected.<ref>{{cite news|date=12 September 2018|title=GPs unable to fully access digital patient records after faulty update to IT platform|publisher=IT Pro|url=http://www.itpro.co.uk/digitisation/31889/gps-unable-to-fully-access-digital-patient-records-after-faulty-update-to-it|access-date=13 September 2018}}</ref>
|-
|Oyez
|March 2019
|£23.2m
|
|-
|Kirona
|April 2019
|£55.1m
|Acquired from [[Livingbridge]] and Gresham House.
|-
|Modern Systems
|July 2019
|$26m
|
|-
|Careworks
|November 2019
|€21.5m
|
|-
|Tikit
|March 2020
|£46.8m
|Acquired for significantly less than the original £80 million asking price.<ref>{{Cite web|date=2020-03-25|title=BT offloads £80m legal software arm Tikit as sell-off continues|url=https://www.cityam.com/bt-offloads-80m-legal-software-arm-tikit-as-sell-off-continues/|access-date=2020-09-13|website=CityAM|language=en-GB}}</ref>
|-
|Mitrefinch
|October 2020
|£90.6m
|Acquired from LDC who completed a management buyout in 2016 for £20 million.<ref>{{Cite web|title=LDC exits Mitrefinch following successful growth journey|url=https://ldc.co.uk/news/ldc-exits-mitrefinch-following-successful-growth-journey/|access-date=2021-09-08|website=LDC|language=en-GB}}</ref>
|-
|Clear Review
|October 2020
|£26m
|Acquired from Stuart Hearn (entrepreneur and former Sony Music HR Director) and Mercia Asset Management<ref>{{Cite web|date=2020-10-19|title=Successful exit of Clear Review delivering a 72% IRR|url=https://www.mercia.co.uk/successful-exit-of-clear-review-delivering-a-72-irr/|access-date=2021-09-08|website=Mercia|language=en-GB}}</ref>
|-
|Certainty
|February 2021
|£16.3m
|
|-
|bksb
|May 2021
|£19.3m
|Acquired from West Nottinghamshire College.
|-
|Smart Apprentices
|May 2021
|£28m
|Acquired from entrepreneur Fiona Hudson-Kelly.<ref>{{Cite web|title=Fiona Hudson-Kelly|url=http://www.fionahudsonkelly.co.uk/|access-date=2021-09-08|website=Fiona Hudson-Kelly|language=en-GB}}</ref>
|-
|Isosec
|September 2021
|£22.3m
|A previous acquisition attempt from rival firm Imprivata was abandoned in May 2021 after a CMA investigation.<ref>{{Cite web|title=Imprivata, Inc. / Isosec Limited merger inquiry|url=https://www.gov.uk/cma-cases/imprivata-inc-slash-isosec-limited-merger-inquiry|access-date=2021-10-17|website=GOV.UK|language=en}}</ref>
|-
|cloudtrade
|October 2021
|£25.8m
|
|-
|Portt
|April 2022
|£16.05m
|
|-
|Decision Time
|April 2022
|£22m
|
|-
|Pellcomp
|June 2022
|£8.1m
|
|}
==List of Software==
* OneAdvanced AI
* Achievement & Performance Analysis (also known as ProAchieve*)
* Assessment & Learning (also known as bksb*)
* Care Business Management (also known as Care Cloud)
* Clinical Decision Support (also known as Odyssey*)
* Clinical Document Transfer (also known as Docman Connect*)
* Clinical Patient Management (also known as Adastra*)
* Curriculum Planning (also known as ProResource*)
* Dynamic Resource Scheduling (also known as DRS)
* Education CRM (also known as ProEngage*)
* ePortfolio (also known as Smart Assessor*)
* Financials (also known as Advanced Financials)
* GP Document Workflow (also known as Docman GP*)
* ILP & Markbook (also known as ProMonitor*)
* Learner Management System (also known as PICS*)
* Legal Forms (also known as Cloud Forms)
* Meetings & Board Management (also known as Decision Time)
* MIS (also known as ProSolution*)
* Online GP Consultation (also known as PATCHS*)
* Partner for Windows (also known as Partner for Windows)
* Payroll
* Performance & Talent (also known as Clear Review)
* Purchasing (also known as Marketplace)
* Risk Management (also known as Decision Time)
* Time & Attendance (also known as Mitrefinch (aka PMS))
* Time Capture (also known as Carpe Diem)
* Virtual Smartcard (also known as Virtual Smartcard)
* National Will Register
* Practice and Case Management Software
* Source to contract
==References==
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