Tesco and User talk:Coolmark18: Difference between pages

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{{Infobox Company

|This is my talk page. Please place any conversation you are starting at the bottom of the page. Please also remember to sign your name. I check Wikipedia fairly often so I should be able to reply quickly. I always reply to you on ''your'' talk page.

| company_name = Tesco plc

| company_logo = [[Image:Tescologo.svg|150px|]]

| company_type = [[Public company|Public]] ({{lse|TSCO}})

| foundation = 1924

| company_slogan = "Every Little Helps"

| ___location = {{flagicon|UK}} [[Cheshunt]], [[Hertfordshire]], [[England]]

| key_people = [[Jack Cohen (Tesco)|Sir Jack Cohen]] (founder),<br>[[Terry Leahy|Sir Terry Leahy]] ([[Chief Executive]])

| industry = [[Retail]]

| products = Groceries, [[Consumer goods]], financial services, telecoms

| revenue = [[Pound sterling|GB£]]38.259 billion¹

| operating_income = [[Pound sterling|GB£]]2.210 billion

| net_income = [[Pound sterling|GB£]]1.576 billion

| num_employees = 389,258 (2005)

| parent =

| subsid = Tesco Stores Limited<br>[[Tesco Ireland|Tesco Ireland Limited]]<br>[[Tesco Personal Finance]] (50%)

| homepage = [http://www.tesco.com www.tesco.com]

| footnotes = <small>1. Results for 52 weeks ended 25 February 2006</small>

}}

'''Tesco [[Public limited company|plc]]''' is a [[United Kingdom]]-based international grocery and general merchandising retail chain. It is the largest British [[retail]]er by both global sales and domestic market share, is the world's third-largest [[grocery retailer]],<ref>{{cite web | url=http://www.timesonline.co.uk/article/0,,2095-2508038,00.html | publisher=TimesOnline | title=Sunday Times Business|accessdate=2006-12-17}}</ref> and is the fourth-largest retailer behind [[Wal-Mart]] of the United States, [[Carrefour]] of France, and [[The Home Depot]] of the United States.<ref>{{cite web | url=http://www.forbes.com/business/2006/12/02/tesco-retail-grocery-biz-cx_po_1205uk40_tesco.html | publisher=Forbes.com | title=Trailblazing Tesco|accessdate=2006-12-05}}</ref>

Originally specialising in food, it has [[Diversification (strategy)|diversified]] into areas such as [[clothes]], [[consumer electronics]], consumer [[financial services]], selling and renting [[DVDs]],<ref>{{cite web | url=http://www.tescodvdrental.com/visitor/home.html | publisher=Tesco | title=Tesco DVD Rental|accessdate=2006-07-27}}</ref> [[compact discs]] and [[music downloads]], [[Internet service provider|internet service]] consumer [[telecoms]] and most recently budget software.

==Facts and figures==

Tesco's revenue for the 52 weeks to [[25 February]] [[2006]] was £38.259 billion. In 2006 it adjusted the accounting date for its non-UK and Ireland operations, and including 60 weeks of non-UK and Ireland operations revenue was £39.454 billion. Group profit before tax was £2.210 billion for the 52 week period and £2.235 billion including 60 weeks of non-UK and Ireland turnover.

According to [[TNS Superpanel]], Tesco's share of the UK grocery market in the 12 weeks to [[18 June]] [[2006]] was 31.4%. Across all categories, over £1 in every £8 of UK retail sales is spent at Tesco. Tesco also operates overseas, and non-UK revenue for the year to [[25 February]] [[2006]] was 23% of total revenue.

The company has a total market value of about £29.090 billion (October 2006)<ref>{{cite web | url=http://timesonline.hemscott.com/servlet/HsPublic?context=timesonline&path=compfund&service=getSummaryDetails&companyid=622 | publisher=TimesOnline | title=Times Online Business|accessdate=2006-10-29}}</ref>.

Tesco Jigalo - new branch opening July 2007

==History==

===Formation===

[[Image:20040801-008-tesco.jpg|thumb|250px|First self service Tesco, St Albans, England]]

Tesco was founded, as a one-man business, by [[Jack Cohen (Tesco)|Jack Cohen]] in [[London]]'s [[East End of London|East End]]. He came from a modest background, being the son of a Polish tailor.

He began by selling groceries in the markets of the East End after World War I in [[1919]]. At this time rations and supplies were low, so he would buy damaged goods from other businesses and resell them at reasonable prices. Famously, Jack was known for his ability to tell what was in a tin just by shaking it.

The Tesco brand first appeared in [[1924]]. The name came about after Jack Cohen bought a large shipment of [[tea]] from ''T.E. Stockwell''. He made new labels by using the first three letters of the supplier's name (TES) and the first two letters of his surname (CO) forming the word "TESCO".<ref>{{cite web| url = http://www.tescocorporate.com/page.aspx?pointerid=D01B1F9C28E346B38DA0479EF0BE8FC3| title = Our history| accessdate = 2006-11-10| publisher = Tesco plc| quote = The name comes from the initials of TE Stockwell, who was a partner in the firm of tea suppliers, and CO from Jack’s surname}}</ref>

The first Tesco store was opened in [[1929]] in [[Burnt Oak]], [[Edgware]], [[London]].

===Incentives and price-cuts===

The founder, Jack Cohen, was an enthusiastic advocate of trading stamps as an inducement for shoppers to patronise his stores: he signed up to [[Green Shield Stamps]] in 1963, and became one of the company’s largest clients.<ref>{{cite web | title=Seminar Papers 2004 | url=http://cep.lse.ac.uk/seminarpapers/24-05-04%20-%20Background%20paper%20by%20Geoffrey%20Owen.pdf | format=PDF | publisher=LSE | accessdate=2006-12-23}}</ref> But Cohen was a fan of ''pile it high and sell it cheap'', and in the mid-70s Tesco faced many cost problems associated with not properly integrating its purchased chains of stores.

When the firm overstretched itself buying the '''Victor Value''' stores chain, management consultants were called in to sort out the mess. In [[1977]] Tesco launched ''Operation Checkout'', an across the board price cutting campaign aimed at countering the threat from the new breed of discounters such as [[Kwik Save]]. A key decision was to abandon Green Shield stamps, thus saving some £20m a year and helping to finance price reductions. Other traders didn't like it and attempted to sue Tesco for breaching the retail price maintenance law, but Cohen wasn't charged and the law was eventually abolished.{{fact}}

In [[1975]] Tesco opened one of the UK's first [[Hypermarket]]s in [[Irlam]].

===Expansion===

In [[1994]], the company took over the Scottish supermarket chain [[William Low]]. Tesco successfully fought off [[Sainsbury's]] for control of the [[Dundee]]-based firm, which operated 57 stores in Scotland. This paved the way for Tesco to expand its presence in Scotland, which was weak compared to England. To the present day, Tesco has based its Scottish headquarters at the former William Low offices in Dundee. From small beginnings in Scotland - [[Inverness]] was recently branded as "Tescotown",<ref>{{cite_news|url=http://news.bbc.co.uk/1/hi/scotland/4618972.stm|publisher=BBC|title=Tesco accused of 'near monopoly'|date=January 17, 2006}}</ref><ref>{{cite web | url = http://www.tescotown.co.uk/ | title = Inverness : Tescotown | accessdate = 2006-03-13}}</ref> since an estimated 50p in every £1 spent on food is believed to be spent in the three Tesco stores within the city.<ref>{{cite_news|url=http://observer.guardian.co.uk/uk_news/story/0,6903,1676049,00.html|author=Lorna Martin|publisher=The Observer|title=The supermarket that ate a town|date=January 1, 2006}}</ref> (Nationally, it is estimated that 1 in every £8 is the proportion spent) It introduced a [[loyalty card]], branded '[[Clubcard]]', in [[1995]] and later an [[Internet]] shopping

service. As of November 2006 Tesco was the only retailer to make online shopping profitable.<ref>{{cite news| first = Gaelle | last = Walker | title = Online failing todeliver

| work = The Grocer | publisher = William Reed Publications | page = 6| date = 2006-11-11| accessdate = 2007-01-27}}</ref>

During the [[1990]]s it expanded into [[Central Europe]], [[Ireland]] and [[East Asia]]. In July [[2001]] it became involved in internet grocery retailing in the [[United States|USA]] when it obtained a 35% stake in GroceryWorks. In October [[2003]] it launched a UK telecoms division, comprising mobile and home phone services, to complement its existing [[internet service provider]] business. In August [[2004]], it also launched a [[broadband]] service.

[[Image:Tesco_shelter.jpg|thumb|right|300px|Shopping trolley shelter]]

Tesco's principal acquisitions, in addition to opening its own stores, include the following chains:

*[[1968]]: [[Victor Value]], [[England]] (sold to [[Bejam]] in [[1986]])

*[[1987]]: [[Hillards]], North of England

*[[1994]]: [[William Low]], [[Scotland]]

*[[1997]]: [[Quinnsworth]], [[Stewarts Supermarkets|Stewarts]] and [[Crazy Prices]] stores, [[Republic of Ireland]] and [[Northern Ireland]], from [[Associated British Foods]]

*[[2002]]: 13 HIT hypermarkets in [[Poland]]

*[[2002]]: T & S Stores, owner of 870 convenience stores in the One Stop and Day & Nite chains in the UK.<ref>{{cite_news

|url=http://www.findarticles.com/p/articles/mi_m0DQA/is_2002_Nov_7/ai_94447960

|title=Convenience boost for Tesco - Tesco PLC acquires One Stop, Day and Nite convenience stores from T. and S. Stores PLC

|publisher=Eurofood

|date=7 November, 2002}}</ref><ref>{{cite_news

|url=http://www.oft.gov.uk/Business/Mergers+FTA/Advice/Clearances+and+referrals/Tesco.htm

|title=Proposed acquisition by Tesco PLC of T & S Stores PLC

|publisher=&nbsp;''Decision of the [[Office of Fair Trading]]''&nbsp;

|date=9 December, 2002}}</ref>

*[[2003]]: C Two-Network in [[Japan]],<ref>{{cite_news

|url=http://news.bbc.co.uk/1/hi/business/2977358.stm

|title=Tesco buys Japanese retailer

|publisher=BBC News

|date=June 10, 2003}}</ref>

* [[2003]]: A majority stake in [[Turkey|Turkish]] supermarket chain [[Kipa (supermarket)|Kipa]].

* [[2004]]: Adminstore, owner of 45 Cullens, Europa, and Harts convenience stores, in and around London.<ref>{{cite_news

|url=http://news.bbc.co.uk/1/hi/business/3419635.stm

|title=Tesco snaps up Cullens and Europa

|publisher=BBC News

|date=22 January, 2004}}</ref><ref>{{cite_news

|url=http://www.oft.gov.uk/Business/Mergers+EA02/Decisions/Clearances+and+referrals/Tesco.htm

|title=Anticipated acquisition by Tesco plc of 45 stores from Adminstore Ltd

|publisher=&nbsp;''Decision of the [[Office of Fair Trading]]''&nbsp;

|date=5 March, 2004}}</ref>

*[[Tesco Lotus|Lotus]] in [[Thailand]]

*late [[2005]]: 21 remaining [[Safeway (UK)|Safeway]]/[[BP]] stores, after [[Morrisons]] (the new owners of Safeway plc, the British supermarket chain) dissolved the Safeway/BP partnership

*mid [[2006]]: An 80% stake in Casino's Leader Price supermarkets in Poland. They will be rebranded into small Tesco stores (either under the sign of Tesco or introducing to Poland a new brand - probably Tesco Metro)

In the late 1990s, the typeface of the logo was changed to the current one shown on the top of the page with stripe reflections underneath the typefaces as Tesco used them on their carrier bags. The "typewriter" typeface that the company had been using since the 1970s for its in-store signage was also dropped during this period.

==Corporate strategy==

* An "inclusive offer". This phrase is used by Tesco to describe its aspiration to appeal to upper, medium and low income customers in the same stores. According to [[Citigroup]] retail analyst David McCarthy, "They've pulled off a trick that I'm not aware of any other retailer achieving. That is to appeal to all segments of the market".<ref>

{{cite_news

|url=http://news.bbc.co.uk/1/hi/business/4605115.stm

|author=Hannah Liptrot

|publisher=BBC

|title=Tesco: Supermarket superpower

|date=June 3, 2005

}}</ref> By contrast [[ASDA]]'s marketing strategy is focused heavily on value for money, which can undermine its appeal to upmarket customers even though it actually sells a wide range of upmarket products. During its long term dominance of the supermarket sector Sainsbury's retained an image as a high-priced middle class supermarket which considered itself to have such a wide lead on quality that it did not need to compete on price, and was indifferent to attracting lower-income customers into its stores. This strategy has been abandoned since losing the number 1 spot to Tesco and particularly since the arrival of [[Justin King (businessman)|Justin King]] as CEO in 2004 who has established a new customer-focused strategy closer to that of Tesco.

* Customer focus: Sir [[Terry Leahy]], chief executive since the mid 1990s, has taken the bold step of trying ''not'' to focus on the usual corporate mantra of "maximising shareholder value". The underlying aim is of course to make higher profits, but there is a clear focus on customer service at the top level of the company.

*Tesco implemented the Clubcard rewards program to gather necessary customer information, which it then used to cater to specific customer needs and potential wants. When shoppers signed up for the card, they automatically submitted their age, gender, and income. Tesco was able to segment their shoppers based on these factors. As soon as the shopper signed used the card when shopping online or in-store, purchased product information was automatically uploaded into Tesco database. Product information was used to cross-sell additional products and services such as grocery delivery services. <ref>{{cite book | last =Humby | first =Clive | authorlink = | coauthors = | title = Scoring Points: How Tesco is Winning Customer Loyalty | publisher = |date= October 2003 | ___location = | pages = | url = | doi = | id = ISBN 0-7494-3578-X }}</ref>

==UK operations==

===Formats===

Tesco's UK stores are divided into five formats, differentiated by size and the range of products sold.

*'''Tesco Extra''' are larger, out-of-town [[hypermarkets]] that stock all of Tesco's product ranges. The first Extra opened in 1997. [[Image:Tesco.jpg|thumb|300px|right|Tesco Extra, [[Southport]], England]] The 100th store opened in the 2004/05 financial year (specifically opening Monday 29th November 2004, located on the Newport Road in Stafford, Midlands). The number of these is now being increased by about 20 a year, mainly by conversions from the second category. Typical size 6,300 m² (68,000 square feet). The largest Tesco Store in Scotland is [[Glasgow]] Silverburn which opened in July 2006 on the site of the former Pollok store and is around 9,569m² (103,000 square feet).<ref>{{cite web | url=http://pqasb.pqarchiver.com/smgpubs/1075231751.html?did=1075231751&FMT=ABS&FMTS=FT&date=Jul+11%2C+2006&author=ANN+FOTHERINGHAM&pub=Evening+Times&desc=Your+view+on+Scotland%27s+biggest+supermarket.+.+.+We+were+there+to+quiz+the+first+customers+arrive+at+Tesco+in+Pollok | publisher=SMG Evening Times | title=Evening Times Archive}}</ref>. For comparison a standard Wal-Mart Supercenter in the U.S. is around 18,400 m² (200,000 square feet).{{fact}} Tesco Extra stores can also be on two floors, ground floor for mainly food and first floor for clothing, electronics etc.

*'''Tesco''' stores are standard large supermarkets, stocking groceries plus a much smaller range of non-food goods than Extra. They are referred to as "superstores" for convenience, but this word does not appear on the shops. It is the "standard" Tesco format, accounting for the majority of UK floorspace. Most are located in suburbs of cities or on the edges of large and medium-sized towns. The typical size is 2,900 m² (31,000 square feet).{{fact}}

*'''Tesco Metro''' stores are sized between normal Tesco stores and Tesco Express stores. They are mostly located in city centres and on the high streets of small towns. Typical size is 1,100 m² (12,000 square feet).{{fact}} The first Tesco Metro was opened in [[Covent Garden]], [[London]] in [[1992]]. Since then all Tesco branches that have a high street format including those which opened before the Covent Garden branch have been subsequently rebranded from Tesco to Tesco Metro probably to give an identity to the Tesco high street sub brand. The Tesco store in [[Devizes]] was the last store to finish rebranding, in September 2006. The store had not been renovated for over 20 years.

*'''Tesco Express''' stores are neighbourhood convenience shops, stocking mainly food with an emphasis on higher-margin products (due to lack of economies of scale) alongside everyday essentials. They are found in busy city centre districts and small shopping precincts in residential areas, and on petrol station forecourts. There were 654 stores at [[25 February]] [[2006]] year end, with a typical size of 190 m² (2,100 square feet).{{fact}}

*'''One Stop''' are the only category which does not include the word Tesco in its name. These are the very smallest stores. They were part of the T&S Stores business but, unlike many which have been converted to Tesco Express, these will keep their old name however they do stock Tesco branded products and some have [[Tesco Personal Finance]] branded [[Automated teller machine|cash machines]]. There are more than 500 of them. One Stop Stores also work on a different pricing and offers system to the other Tesco stores, and generally have later opening hours than all except the 24-hour Tesco Stores. Typical size 125 m² (1,350 square feet).{{fact}}

In May 2005 Tesco announced a trial non-food only format in [[Manchester]] and [[Aberdeen]],<ref>

{{cite web

| url = http://www.tescocorporate.com/page.aspx?pointerid=DEC14C7BA76D451F8D81DBC4A14DE89C

| title = Tesco announces non-food store trials

| accessdate = 2006-03-13

}}</ref> and the first store opened in October 2005:

*'''Tesco Homeplus''' stores offer all of Tesco's ranges except food in warehouse-style units in retail parks. Tesco is trying this format because only 20% of its customers have access to a Tesco Extra, and the company is restricted in how many of its superstores it can convert into Extras and how quickly it can do so. Large units for non-food retailing are much more readily available. It plans to open at least three more Homeplus stores in 2006.<ref>{{cite web | url=http://www.tescocorporate.com/images/pressrelease_final_0.pdf | format=PDF | title=Tesco PLC Preliminary Results 2005/6 | publisher=Tesco | accessdate=2006-06-25}}</ref> As of 2 October 2006 Homeplus remains a "trial" format and no decision has been taken on expansion beyond the three stores already open and two that will open shortly.<ref>[http://www.tescocorporate.com/images/pr_interims06final_0.pdf Tesco Interim Results 2006/07, Page 9]</ref> The Staines branch opened on Monday 27th November 2006.

Cheers, Mark

===Store summary at 25 February, 2006===

As of [[25 February]] [[2006]], at the end of its 2005/06 financial year, Tesco's UK store portfolio was as follows.

{| class="wikitable" style="margin: 0 auto 0 auto;"

! Format

! Number

! Total area ([[metre|m]]²)

! Mean area ([[metre|m]]²)

! Total area (sq [[foot (unit of length)|ft]])

! Mean area (sq [[foot (unit of length)|ft]])

! Percentage of space

|-

| [[List of Tesco Extra Stores|Tesco Extra]]

| 118

| 740,000

| 6,270

| 8.0 million

| 67,800

| 30.9%

|-

| Tesco

| 445

| 1,280,000

| 2,880

| 13.9 million

| 31,200

| 53.7%

|-

| Tesco Metro

| 163

| 180,000

| 1,100

| 1.9 million

| 11,650

| 7.4%

|-

| Tesco Express

| 654

| 130,000

| 200

| 1.4 million

| 2,140

| 5.4%

|-

| One Stop

| 517

| 65,000

| 127

| 0.7 million

| 1,350

| 3.6%

|-

| Total

| 1,897

| 2,395,000

| 1,260

| 25.9 million

| 13,650

| 100%

|}

== Judge Judy ==

Thanks for the info you offered on the [[Talk:Judge Judy#New episodes?|Judge Judy talk page]] recently regarding ITV2's airings, it was very helpful! - '''[[User:Wezzo|W]][[User:Wezzo/Esperanza|<font color="green">e</font>]][[User:Wezzo|zzo]]''' <small>[[User talk:Wezzo|(talk)]] [[User:Wezzo/userboxes|(ubx)]]</small> 19:34, 1 April 2006 (UTC)

===Tesco Personal Finance===

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{{main|Tesco Personal Finance}}

Tesco has a banking arm called Tesco Personal Finance, a 50:50 [[joint venture]] with the [[Royal Bank of Scotland]]. Products on offer include credits cards, loans, mortgages, savings accounts and several types of insurance, including car, home, life and travel. They are promoted by leaflets in Tesco's stores and through its website. The business made a profit of £139 million for the 52 weeks to [[25 February]] [[2005]], of which Tesco's share was £70 million.

This move towards the financial sector has diversified the Tesco [[brand]] and provides opportunities for growth outside of the retailing sector.

== Skywards ==

Tesco personal finance offer Loans, car loans, Instant access saving accounts, Business credit card, bonus credit card (the credit card that pays you interest back), Clubcard credit card (where you can earn 1 point for every £4.00 spent on it) and mortgages. Tesco also offer insurance including Travel insurance, pet insurance, car insurance, life insurance, home insurance and car breakdown cover in association with green flag. A key marketing strategy is Tesco offering Clubcard points or free petrol when you buy Tesco car insurance.

The general consensus has been to not have separate articles on frequent flyer programs unless they are particularly notable (AAdvantage has one because it was the first, Miles & More has one because it has become a multi-airline program - 5 carriers are now in it). In addition, much of the information listed is not encyclopedic, such as hotels and car rental companies, since most offers miles with most airlines.

As for the destinations article, the alliances have destination articles, but this isn't an alliance, just a frequent-flyer program. [[User:Dbinder|Dbinder]] ([[User talk:Dbinder|talk]]) 21:03, 20 June 2006 (UTC)

:Sorry I accused you of spamming. The main reason behind that was the fact that you put the exact same paragraph in several airlines (in one case you didn't even change the name of the airline). I figured you were just another fan of a particular airline, since there are quite a few who add useless info to articles. Looking into it more, what you added wasn't really spam. [[User:Dbinder|Dbinder]] ([[User talk:Dbinder|talk]]) 03:07, 29 June 2006 (UTC)

:That's ok, I've got an even easier way. I can undelete and retag it ;) Shell ^{[[User_talk:Shell_Kinney|babelfish]]} 20:25, 5 September 2006 (UTC)

=== Telecoms ===

::Err -- retag means change the licensing tag (sorry, been doing this too long). Its back in the article now. Shell ^{[[User_talk:Shell_Kinney|babelfish]]} 20:26, 5 September 2006 (UTC)

Tesco operates ISP, mobile phone, home phone and [[VoIP]] businesses. These are available to UK residential consumers and marketed via the Tesco website and through Tesco stores.

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Though it launched its ISP service in 1998, the firm did not get serious about telecoms until 2003. It has not purchased or built a telecoms network, but instead has pursued a strategy of pairing its marketing strength with the expertise of existing telcoms. In autumn 2003 Tesco Mobile was launched as a joint venture with [[O2 plc|O2]], and Tesco Home Phone created in partnership with [[Cable & Wireless]]. Tesco Mobile offers both prepaid and [[PAYG]] (pay-as-you-go) accounts. In August 2004 Tesco broadband, an [[ADSL]]-based service delivered via [[BT Group plc|BT]] phone lines, was launched in partnership with [[NTL]]. In January 2006, Tesco Internet Phone, a Voice over Internet Protocol, [[VoIP]], service was launched in conjunction with [[Freshtel]] of Australia.<ref>{{cite_news

|url=http://news.bbc.co.uk/1/hi/business/4627250.stm

|publisher=BBC News

|title=Tesco launches net calls service

|date=January 19, 2006

}}</ref>

Tesco announced in December 2004 that it has signed up 500,000 customers to its mobile service in the 12 months since launch. In December 2005, it announced it had one million customers using its mobile service. In April 2006 it announced that it had over one and a half million telecom accounts in total, including mobile, fixed line and broadband accounts. [http://www.tescocorporate.com/images/pressrelease_final_0.pdf]

== [[User talk:Ppk01#Edit to Unanimous (TV show)|Re]]:Edit to [[Unanimous (TV show)]] ==

===Fuel===

Tesco first started selling [[petrol]] in [[1974]]. Tesco sells 99 RON petrol on a retail basis (a fuel developed by [[Greenergy]] of which Tesco is a shareholder). For a time this fuel held the title as the highest octane rated petrol available in the UK on a retail basis {{fact}}. Tesco have recently diversified into [[biofuels]], offering petrol-bioethanol and diesel-biodiesel blends instead of pure petrol and diesel at their petrol stations, and now offering [[Greenergy]] 100% biodiesel at many stores in the South-East of the [[United Kingdom]].

If it has indeed been confirmed, surely there should be a [[WP:CITE|reference]]? --[[User:Ppk01|Ppk01]] 20:29, 27 October 2006 (UTC)

===Brand image===

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The types of brands Tesco offer are;

*'''Tesco Value''' - Ideal for families on low income. These products use cheap ingredients and minimal, simplistic packaging to keep the cost as low as possible.

*'''Tesco Brand''' - Standard products at average store prices.

*'''Tesco Finest''' - Aimed at middle to high income customers. These products use superior ingredients and in some cases, Tesco claim they are designed/recommended by top chefs.

*'''Healthy Living''' - Lower fat content than in standard Tesco Brand.

*'''Organic''' - Tesco's own organic foods.

*'''Tesco Kids''' - Brand's aimed for children.

*'''Best Of British''' - British Speciality Foods.

*'''World Foods''' - Speciality Foods from around the world.

*'''Tesco Wholefoods''' - Range of natural, unprocessed products such as, dried fruit, seeds & nuts.

*'''Free From''' - Food that doesn't contain certain ingredients (i.e. Dairy & Nuts).

*'''Tesco Christmas''' - Seasonal goods that Tesco only stock during the Christmas Period.

*'''Cherokee''' - Tesco's own clothing label.

*'''F+F''' - Another clothing brand at Tesco.

*'''Technika''' - Range of Tesco own brand electrical items (from DVD Players to Televisions and Computers).

*'''Digilogic''' - Another range of own brand electrical items (from DVD players to Televisions and Computers).

*'''Tesco Mobile''' - Tesco's own mobile network which has 3 tariffs, Value tariff, Standard tariff and Extra tariff.

===Customer service=Emirates ==

In December 2006 ''[[The Grocer]]'' magazine published a study which named Tesco as having the slowest checkouts of the six major supermarkets. Somerfield had the shortest queues with an average wait of 4 min 23 seconds. In order of least time the spent at the checkout, the other major supermarkets were Waitrose, Sainsbury's, Asda, Morrisons and Tesco.<ref name="grocerqueues">{{cite news | title = Tesco Till 'Slowest' | url = http://www.mirror.co.uk/news/tm_headline=tesco-till--slowest--&method=full&objectid=18289622&siteid=94762-name_page.html | work = The Mirror | publisher = Trinity Mirror |date= 2006-12-20 | accessdate = 2006-12-22}}</ref> ''The Grocer'' also named ASDA as the cheapest UK supermarket (Based Only on 33 items). Tesco was second and Sainsbury's and Morrison joint third.<ref name="grocerqueues"/>

Thank you for the compliment. I am in the process of editing most pages with this type of format for the fleet table. I also reorganized the page recently to how most airline pages are organized. And I also noticed this article was lacking an affinity program, and I read what Dbinder wrote above. I still think their should be a general mention of the freq. flyer program in the article. [[User:Golich17|Golich17]]

Tesco price check tends to differ saying out of 7807 (compared to ASDA) products, (Survey carried out between 22 January 2007 and 24 January 2007) Tesco is cheaper:1546, Tesco is more expensive:993 and Tesco is the same price: 5268.<ref name="tescopricecheck">{{cite news | title = Tesco.com Pricecheck | url = http://www.tesco.com/todayattesco/pricecheck.shtml | work = Tesco | publisher = Tesco |date= 2007-01-22 | accessdate = 2007-01-28}}</ref>

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== Internet operations ==

Tesco has operated on the internet in the UK since 1994 and was the first retailer in the world to offer a robust home shopping service in 1996. Tesco also has Internet operations in the Republic of Ireland and South Korea. Grocery sales are available within delivery range of selected stores, goods being hand-picked within each store. In contrast to the warehouse model followed by [[Waitrose]]'s home delivery service partner [[Ocado]], this model, which is now also applied by competitor Sainsbury's, allowed rapid expansion with limited investment, but has been criticised by some customers for a high level of substitutions arising from variable stock levels in stores. Nevertheless, it has been popular and is the largest online grocery service in the world. In 2003, tesco.com's CEO at the time--John Browett--received the [[Wharton Infosys Business Transformation Award]] for the innovative processes he used to support this online grocery service

==Jimmy Carr edit==

It has now become the largest grocery homeshopping service in the world, with many different online departments from Grocery to "Tesco Extra" and now "Tesco Direct".

you had put the part about the big fat quiz of the year in the section about his stand up work. this information should be in the television section of the page.{{unsigned|Bency}}

The part about his british comedy award for stand up was already at the top of ther list but someone had put it at the bottom of the list. I was just getting rid of repeating information.{{unsigned|Bency}}

In 2001 Tesco invested in GroceryWorks, a joint venture with the American [[Safeway Inc.]] (who had long since sold-off their UK subsidiary and Tesco's former rival, [[Safeway (UK)|Safeway plc]]), operating in the United States and Canada. GroceryWorks has stepped into the void left by the collapse of Webvan, but did not expand as fast as initially expected and Tesco sold its stake to Safeway Inc in 2006.<ref>[http://www.tescocorporate.com/images/pr_interims06final_0.pdf Tesco Interim Results 2006/07, page 4]</ref>

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Concerned with poor web response times (at the time of its launch in 1996, broadband was virtually unknown in the UK), Tesco offered a CDROM-based off-line ordering program which would connect only to download stock lists and send orders. This was in addition to, rather than instead of, ordering via web forms, but was withdrawn in 2000.

== RE: [[High School Musical]] ==

Tesco claimed in its 2005 annual report to be able to serve 98% of the UK population from its 300 participating stores. In the financial year ended [[25 February]] [[2006]] it recorded online sales up 31.9% to £948 million and profit up 54.9% to £56.2 million. [http://www.tescocorporate.com/images/pressrelease_final_0.pdf]

I'm unsure then. The reason I changed the spelling back was because the rest of the article is in American English, and HSM itself is from America. [[User:Graphitesmoothie|Graphitesmoothie]] 02:19, 14 January 2007 (UTC)

Tesco launched its first home shopping catalogue in autumn 2006, as another channel for sales of its non-food ranges. This is integrated with the internet operation, with both channels being branded as "Tesco Direct".<ref>[http://www.retail-week.com/nav?page=retailweek.news.detail&resource=5211352 Tesco gears up for catalogue drive in autumn], ''retail-week.com'', [[21 July]] 2006.</ref>

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Tesco launched an advertising campaign for its internet phone, marketing the service to customers by offering free calls to all other Tesco internet phone customers.

== RE: SECC ==

On 1 October 2006, Tesco announced that it will be selling six own-brand budget software packages for under £20 each, including office and security suites, in a partnership with software firm [[Formjet]] [http://news.bbc.co.uk/2/hi/business/5396488.stm]. As Formjet is exclusive distributor for [[Panda Software]] and [[Ability Plus Software]], packages from these companies are likely to feature.

I would agree with a re-direct from the arena to the main convention center. Thanks! [[User:Patken4|Patken4]] 23:49, 22 January 2007 (UTC)

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==Orphaned fair use image (Image:Makemeasupermodellogo.jpg)==

===High-tech services===

Thanks for uploading '''[[:Image:Makemeasupermodellogo.jpg]]'''. The image description page currently specifies that the image is non-free and may only be used on Wikipedia under a [[WP:FU|claim of fair use]]. However, the image is currently [[WP:O|orphaned]], meaning that it is not used in any articles on Wikipedia. If the image was previously in an article, please go to the article and see why it was removed. [[WP:BOLD|You may add it back]] if you think that that will be useful. However, please note that images for which a replacement could be created are not acceptable under fair use (see [[Wikipedia:Fair use#Policy|our fair use policy]]).

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Tesco offers broadband services.

:: This image was re-instated to the article [[Make me a supermodel]]. -[[User:Coolmark18|Coolmark18]] 15:38, 4 February 2007 (UTC)

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==The Apprentice UK==

The company also has a digital photo shop that offers products such as, mugs, shirts, celebration cakes and table mats. The service is powered by [[Pixology]].

{| class="messagebox standard-talk"

| [[Image:Fired-apprentice.JPG]]

| Hello, {{PAGENAME}} and thank you for your contributions on articles related to [[The Apprentice UK]]. I'd like to invite you to become a part of '''''[[Wikipedia:WikiProject The Apprentice UK|WikiProject The Apprentice UK]]''''', a WikiProject aiming to improve coverage of [[The Apprentice UK]] and related articles on Wikipedia.

If you would like to help out and participate, please come over and visit us [[Wikipedia:WikiProject The Apprentice UK|here]] for more information. Thanks! {{{1|[[User:Dalejenkins|Dalejenkins]] 08:11, 3 March 2007 (UTC)}}}

Tesco offer an internet-based DVD rental service, which is operated by [[LoveFilm]] . Music downloads are also available.

==Operations outside the UK==

[[Image:Tesco-lotus-logo.gif|thumb|right|Thailand's Tesco Lotus logo.]]

Many British retailers that have attempted to build an international business have failed. Tesco has responded to the need to be sensitive to local expectations in foreign countries by entering into joint ventures with local partners, such as [[Samsung Group]] in South Korea ([[Samsung-Tesco]] [[Home Plus]]), and [[Charoen Pokphand]] in Thailand ([[Tesco Lotus]]), appointing a very high proportion of local personnel to management positions.

In late 2004 the amount of floorspace Tesco operated outside the [[United Kingdom]] surpassed the amount it had in its home market for the first time, although the [[United Kingdom]] still accounted for more than 75% of group revenue due to lower sales per unit area outside the UK. Tesco regularly makes small acquisitions to expand its international businesses. For example in its 2005/06 financial year it made one in Korea, one in Poland and one in Japan. [http://www.tescocorporate.com/images/pressrelease_final_0.pdf]

[[Image:Tesco_eger_hungary.jpg|thumb|250px|Tesco Hypermarket, [[Eger]], Hungary]]

In September 2005 Tesco announced that it was selling its operations in [[Taiwan]] to Carrefour and purchasing Carrefour's stores in the [[Czech Republic]] and [[Slovakia]]. Both companies stated that they were concentrating their efforts in countries where they had strong market positions. Tesco is the grocery market leader in the [[Republic of Ireland]], with a reported November 2005 share of 26.3%.<ref>

{{cite_news

|url=http://www.rte.ie/business/2005/1206/supermarkets.html

|title=Tesco still commanding highest market share

|publisher=RTE Business

|date=December 6, 2006

}}</ref> On their Irish website, they also claim to be the largest purchaser of Irish food with an estimated €1.5 billion annually.<ref>

{{cite_news

|url=http://www.tesco.ie/corporate_info/abouttesco.htm

|title=About Tesco Ireland

|publisher=Tesco Ireland

}}</ref> Tesco entered China by acquiring a 50% stake in the Hymall chain from Ting Hsin of Taiwan in September 2004. In December 2006 it raised its stake to 90% in a £180 million deal. <ref>[http://miranda.hemscott.com/servlet/HsPublic?context=ir.access&ir_option=RNS_NEWS&item=38141457174563&ir_client_id=622 TESCO EXTENDS PARTNERSHIP IN CHINA], London Stock Exchange's Regulatory News Service, [[12 December]] 2006. </ref> This deal just after Tesco had lost out to Wal-Mart to partner with Indian group Bharti to develop a national retail chain in India.

===United States===

On [[9 February]] [[2006]] Tesco announced that it plans to move into the [[United States]] by opening a chain of convenience stores on the West Coast (Arizona, California and Nevada) in 2007 named [[Fresh & Easy]].<ref>{{cite web | url = http://www.tescocorporate.com/page.aspx?pointerid=14163CB2412F41B1BD7765AC8DBE49EB | title = Tesco to enter United States | accessdate = 2006-03-13}}</ref> The initial planned capital expenditure is up to £250 ($436m) million per year. CEO Terry Leahy stated, "We have committed serious resources to developing a format that we believe will be really popular with American consumers". Investors responded with some scepticism to the project, with a small fall in the company's share price on the day of the announcement.<ref>{{cite_news|url=http://news.bbc.co.uk/1/hi/business/4695890.stm|publisher=BBC|title=Tesco plans foray into US market|date=February 9, 2006}}</ref> In May 2006 the ''[[Los Angeles Times]]'' reported that Tesco had purchased a 130 000 m² (1.4-million-square-foot) distribution centre in [[Riverside County, California]], near [[Los Angeles, California|Los Angeles]], and planned to acquire another in [[Phoenix, Arizona]]. The stores are expected to be around 1400 m² (15,000 square feet) - good sized supermarkets in many countries, but a rather odd segment in the U.S. market.<ref>''Britain's Tesco to Open Its First U.S. Stores in Southland'', ''[[Los Angeles Times]]'' 20 May, 2006. [http://www.latimes.com/business/la-fi-tesco20may20,1,4395438.story?coll=la-headlines-business&ctrack=1&cset=true] </ref>

Tesco’s US research did not stop at just shopping with consumers. In east Santa Monica, away from the beaches and tourists, Tesco constructed a dummy store within a warehouse. “Knock down the walls of the warehouse and it could be a standalone fully functioning store,” said a Tesco insider.

Such is the secrecy surrounding Tesco’s US plans that when it first built the store it pretended to be making a film set.

More than 200 focus groups have toured the store, providing feedback. “From what I hear, the ready meals are to-die-for. And Californians are wealthy and busy enough to try them all out,” said a member of the Santa Monica Chamber of Commerce. The company has also recruited a food safety expert from [[Sheetz]], an operator of over 330 [[convenience store]]s in six eastern states.<ref>[http://www.timesonline.co.uk/newspaper/0,,176-2340004,00.html]</ref>

Tesco has announced that it has taken a lease on a 3000 m² (32,500 square foot) former Albertsons store in [[Glassell Park]] ([[Los Angeles]]),<ref>{{cite web | url=http://www.gpia.org/files/Tescodoc.pdf | format=PDF | publisher=Glassell Park Improvement Association | title=Tesco Info | accessdate=2006-12-23}}</ref> suggesting that the company might be planning stores twice as large as previously thought. However, analysts noted that Tesco could divide the Glassell Park site or bring in a concession so that it would be left with a store in line with its plans for a convenience chain.

"It is a strategy of developing local scale. They want to build enough market share to matter," said Darrell Rigby, who heads the global retail practice of consultant Bain & Co. in Boston. "The biggest question for competitors is how many Tesco formats will show up here," Rigby said. The size of the Glassell Park lease indicates that the British retailer most likely has a multifaceted approach to capturing a slice of the U.S. market, Rigby said.

Both [[Albertsons Inc.]] and [[Kroger]] Co.'s Ralphs chain have closed supermarkets in the Glassell Park neighborhood, leaving the community with one independent grocer and a smattering of small convenience stores. "This has forced us to shop outside of our local area," said George Brauckman, president of the Glassell Park Improvement Assn. If Tesco "is clean and has fresh food and produce, it will do very well," Brauckman said. "People will like the idea that Glassell Park is the ___location for this new venture."

===Non-UK store summary===

The following table shows the number of stores, total store size in area and sales for Tesco's international operations. The store numbers and floor area figures are as at [[25 February]] 2006 but the turnover figures are for the year ended [[31 December]] [[2005]], except for the [[Republic of Ireland]] data, which is at [[25 February]] 2006, like the UK figures. This information is taken from the [http://www.tescocorporate.com/images/fullbrokerpack_final%202006_0.pdf 2006 final broker pack].

{| class="wikitable" style="margin: 0 auto 0 auto;"

! Country

! Entered

! Stores

! Area ([[metre|m]]²)

! Area (sq [[foot (unit of length)|ft]])

! Turnover (£ million)

|-

| [[China]]

| 2004

| 39

| 325,600

| 3,505,000

| Note 1

|-

| [[Czech Republic]]

| 1996

| 35

| 239,200

| 2,575,000

| 473

|-

| [[France]]

| 1992

| 1

| 1,400

| 16,000

| Note 2

|-

| [[Hungary]]

| 1994

| 87

| 304,900

| 3,282,000

| 1,088

|-

| [[Republic of Ireland]]

| 1997

| 91

| 198,800

| 2,140,000

| 1,546

|-

| [[Japan]]

| 2003

| 111

| 35,800

| 385,000

| 300

|-

| [[Malaysia]]

| 2002

| 14

| 86,300

| 929,000

| 151

|-

| [[Poland]]

| 1995

| 105

| 443,900

| 4,778,000

| 917

|-

| [[Slovakia]]

| 1996

| 42

| 212,700

| 2,289,000

| 393

|-

| [[South Korea]]

| 1999

| 62

| 383,600

| 4,129,000

| 2,132

|-

| [[Taiwan]]

| Note 3

| 6

| 45,000

| 484,000

| 134

|-

| [[Thailand]]

| 1998

| 219

| 628,800

| 6,768,000

| 1,087

|-

| [[Turkey]]

| 2003

| 8

| 57,900

| 623,000

| 182

|}

== Image:JimmyCarrDVDCover.jpg ==

Note 1: The business in China was a joint venture at February 2006 (now a 90% owned subsidiary; see above) and its turnover is not reported in Tesco's 2006 brokers' pack.

Thanks for uploading '''[[:Image:JimmyCarrDVDCover.jpg]]'''. I notice the 'image' page specifies that the image is being used under [[Wikipedia:Fair use|fair use]], but its use in Wikipedia articles fails our [[Wikipedia:Fair use criteria|first fair use criterion]] in that it illustrates a subject for which a freely licensed image could reasonably be found or created that provides substantially the same information. If you believe this image is not replaceable, please:

# Go to [[:Image:JimmyCarrDVDCover.jpg|the image description page]] and edit it to add <code><nowiki>{{Replaceable fair use disputed}}</nowiki></code>, '''without deleting the original Replaceable fair use template'''.

Note 2: Tesco owned a French chain called Catteau between 1992 and 1997. Its existing single store in France is a wine warehouse in [[Calais]], which opened in 1995 and is targeted at British day trippers. Wine is much cheaper in France than in the UK because the duty is far lower. Turnover is not reported separately.

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Alternatively, you can also choose to replace the fair use image by finding a freely licensed image of its subject, [[Wikipedia:Requesting copyright permission|requesting that the copyright holder release this (or a similar) image under a free license]], or by taking a picture of it yourself.

Note 3: In Sept 2005 Tesco announced an asset-swap deal with Carrefour. Since the year end the six Taiwanese stores have been swapped for 11 hypermarkets in the Czech Republic and four stores in Slovakia.

Note 4:Tesco Stores (Malaysia) Sdn Bhd was incepted on 29 Nov 2001, as a strategic alliance with local conglomerate, Sime Darby Berhad of which the latter holds 30% of total shares.

==Financial performance==

Tesco is listed on the [[London Stock Exchange]] under the symbol '''TSCO'''. It also has a secondary listing on the [[Irish Stock Exchange]] with the name '''TESCO PLC'''.

All figures below are for the Tesco's financial years, which run for 52 or 53 week periods to late February. Up to the [[26 February]] [[2006]] period end the numbers include non-UK and Ireland results for the calendar year ended on 31 December in the accounting year. For the 25 February 2006 period end the non-UK and Ireland accounting date was brought into line with the UK and Ireland. The figures in the table below include 52 weeks/12 months of turnover for both sides of the business as this provides the best comparative. Including 60 weeks of non-UK and Ireland sales the figures to [[25 February]] [[2006]] were: revenue £39,454 million; profit before tax £2,235 million; profit for year £1,576 million; basic earnings per share 20.07 pence.

Group revenue for the 26 weeks to 26 August 2006 was £20,735 million, compared to £17,170 million in the 24 week interin period reported in 2005. On a comparable 26 week basis group sales increased by 12.7% and group profit increased by 10.3%.<ref>[http://www.tescocorporate.com/images/pr_interims06final_0.pdf Tesco Plc Interim Results 2006/07, pages 2 and 14]</ref>

{| class="wikitable" style="margin: 0 auto 0 auto;"

! 52/3 weeks ended

! Turnover (£m)

! Profit before tax (£m)

! Profit for year (£m)

! Basic [[earnings per share]] (p)

|-

| [[25 February]] [[2006]]

| 38,300

| 2,210

| 1,858

| 19.70

|-

| [[26 February]] [[2005]]

| 33,974

| 1,962

| 1,366

| 17.44

|-

| [[28 February]] [[2004]]

| 30,814

| 1,600

| 1,100

| 15.05

|-

| [[22 February]] [[2003]]

| 26,337

| 1,361

| 946

| 13.54

|-

| [[23 February]] [[2002]]

| 23,653

| 1,201

| 830

| 12.05

|-

| [[24 February]] [[2001]]

| 20,988

| 1,054

| 767

| 11.29

|-

| [[26 February]] [[2000]]

| 18,796

| 933

| 674

| 10.07

|-

| [[27 February]] [[1999]]

| 17,158

| 842

| 606

| 9.14

|-

| [[28 February]] [[1998]]

| 16,452

| 760

| 532

| 8.12

|}

If you have uploaded other fair use media, consider checking that you have specified how these images fully satisfy our fair use criteria. You can find a list of 'image' pages you have edited by clicking on <span class="plainlinks">[{{fullurl:Special:Contributions|target={{PAGENAMEE}}&amp;namespace=6}} this link]</span>. Note that any fair use images which are replaceable by free-licensed alternatives will be deleted one week after they have been uploaded, as described on [[Wikipedia:Criteria for speedy deletion#Images.2FMedia|criteria for speedy deletion]]. If you have any questions please ask them at the [[Wikipedia:Media copyright questions|Media copyright questions page]]. Thank you.<!-- Template:Replaceable --> [[User:Quentin X|Quentin X]] 12:25, 19 April 2007 (UTC)

As of its 2006 year end Tesco was the fourth largest retailer in the world. The three largest are Wal-Mart, Carrefour and [[Home Depot]]. [[METRO AG|METRO]] was only just behind and might move ahead again if the euro strengthens against the pound, but METRO's sales include many billions of [[wholesale]] turnover, and its retail turnover is much less than Tesco's.

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At [[25 February]] [[2006]] Tesco operated 1,897 stores in the UK (2.395 million m², 25.9 million square feet) and 814 outside the UK (3.02 million m², 32.8 million square feet).

Tesco's market capitalisation on [[31 December]] [[2005]] was £26.035 billion ($44.8 billion), which was the largest of any retailer based outside the United States.

== Photographs of things that cannot legally be photographed. ==

==Controversy==

[[Image:tescopoly_logo.png|200px|thumb|[[Tescopoly]] campaign logo, in their bid to highlight their claim of a Tesco monopoly]]

Tesco is increasingly a target for people in the UK who disapprove of the effects [[supermarket]] chains can have on [[farmers]], suppliers and smaller competitors:

In some cases, the people who make such rules are not correct themselves. (Not with airports, but some other things). Instead of having them immediately deleted or tagged for speedy deletion, I suggest you send such images through [[WP:IFD]], just to make sure there's an extra pair of eyes to check it. You never know when a mistake might slip in. Going through IFD builds in some failsafes. - [[User:MacGyverMagic|Mgm]]|[[User talk:MacGyverMagic|^(talk)]] 16:50, 19 April 2007 (UTC)

*The group has been criticised for its tactics, including allegedly misleading consumers with a "phoney" price cut.<ref>{{cite_news

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|url=http://www.timesonline.co.uk/article/0,,2095-1268598,00.html

|title=Revealed: the secret of Tesco’s ‘phoney’ price war

|publisher=Sunday Times

|date=September 19, 2004

}}</ref> However, while individual cases can be cited, Tesco — along with the other major supermarkets — is experiencing price deflation.

== Hi Mark.... ==

*Tesco's 2004 Adminstore acquisition led to local and national protests.<ref>{{cite_web

|url=http://www.igd.com/analysis/channel/news_detail.asp?channelid=3&channelitemid=1&articleid=1264

|title=Regulators continue to mull Adminstore acquisition

|accessdate = 2006-08-20}}</ref> Tesco's other store openings and expansions are sometimes contested by campaign groups. These campaigns have not hindered Tesco's expansion programme very much.

Just thought I'd say hi.... :P --[[User:SteelersFan UK06|SteelersFan UK06]] 12:21, 21 April 2007 (UTC)

*Another point of controversy is the recent expansion of Tesco into the [[convenience store]] market. When a company controls more than 25% of a business sector in the UK, it is usually blocked from buying other companies in that sector (but not from increasing its market share through organic growth). The [[Office of Fair Trading]] currently treats supermarkets and convenience stores as two distinct sectors — although this definition has been challenged by smaller retailers, including the Association of Convenience Stores.<ref>{{cite_web

|url=http://www.thelocalshop.com/

|title=Association of Convenience Stores

|accessdate = 2006-03-13}}</ref>

:your [[User:Coolmark18|Username]] is the same as your [mailto:[e-mail] MSN address] :P

*In Thailand a controversy arose when the Royal Thai Police alleged that Thai soldiers operating as Tesco security intimidated a rural boy into poisoning chocolates as revenge for having their contracts revoked by the company.<ref>{{cite_web

|url=http://phyakrut.com/news/content/view/2/

|title=Phyakrut Newspaper หนุ่มอังกฤษดับเครื่องชนเทสโก้-โลตัส

|accessdate = 2006-03-13}}</ref>

== Hi Mark from Dan ==

*Tesco is also censured by those who think that it infringes upon the interests of farmers and smaller suppliers. The company responds by claiming that it follows industry-best practice and sources locally where it can to meet customer demand. In March 2005 the Office of Fair Trading published an audit of the workings of its code of practice on relationships between supermarkets and their suppliers. It reported that no official complaints had been received against Tesco or any of the other major supermarkets, but the supermarkets' critics, including [[Friends of the Earth]], contested that suppliers were prevented from complaining by fear of losing business, and called for more rigorous supervision of the supermarkets. A further report by the Office of Fair Trading in August 2005 concluded that the aims of the Code of Practice were being met.<ref>{{cite_web

Dan here. Thought I'd say hi too. -[[User:Zepheriah|Zepheriah]] 07:07, 25 April 2007 (UTC)

|url=http://www.oft.gov.uk/NR/rdonlyres/5C58328C-8A2F-4C45-AD02-0AA4567DF3F2/0/oft807.pdf

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|title=The code of practice and other competition issues - Conclusions

|accessdate = 2006-10-16}}</ref>

== [[:Image:3clogo.gif]] ==

*In May 2004, Tesco announced it was reducing sick pay in an attempt to reduce levels of unplanned absence, which led to concerns over employees continuing to work despite poor health (faced with a reduced income otherwise).<ref>{{cite_news

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|url=http://observer.guardian.co.uk/uk_news/story/0,6903,1217900,00.html

==Orphaned non-free image (Image:ScrapheapLogo.jpg)==

|title=Tesco axes sick pay to reduce 'days off' cheats

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|publisher=The Guardian

|author=Sarah Ryle

|date=May 16, 2004}}</ref>

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*In January 2005, Tesco faced criticism for their testing of [[Radio Frequency Identification|RFID]] tags used to collect information on product movement in pilot stores. Critics label the tags "Spy Chips" and allege that they are to be used to collect information on customers' shopping habits.<ref>{{cite_news

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|url=http://news.bbc.co.uk/1/hi/business/4211591.stm

|title=Big Brother at the supermarket till?

|publisher=BBC News

|author=Bill Wilson

|date=January 27, 2005}}</ref>

== [[:Image:3clogo.gif]] ==

*In February 2006, a group of UK [[Member of Parliament|MPs]] produced a report highlighting the near monopoly powers of the big four supermarkets.<ref>{{cite_web

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|url=http://www.publications.parliament.uk/pa/cm200506/cmhansrd/cm060323/debtext/60323-01.htm#60323-01_sbhd0

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|title=UK Parliament debates supermarkets

|publisher=Hansard

|date=March 23, 2006}}</ref> One problem discussed by the group was that of building without appropriate planning permission.<ref>{{cite_news

|url=http://news.independent.co.uk/business/news/article331802.ece

|title=Tesco 'riding roughshod' over planning rules, MPs are told

|publisher=The Independent

|author=Susie Mesure

|date=December 8, 2005}}</ref> The discussion stemmed from the company's building of a store in Stockport that was 20% larger than the company actually had permission to build. In September 2006, subsequent (retrospective) planning permission was requested by Tesco but refused.<ref>{{cite news | url=http://news.bbc.co.uk/1/hi/england/manchester/5342914.stm | title=Tesco planning permission refused | publisher=BBC |date=September 13, 2006}}</ref>

== [[:Image:Bigfatquizlogo.jpg]] ==

*In March 2006 the Office of Fair Trading (OFT) proposed to refer the UK grocery market to the Competition Commission for a new inquiry and called for the Commission to be thorough but swift in its investigation.<ref>{{cite_web

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|url=http://www.oft.gov.uk/News/Press+releases/2006/49-06.htm

<blockquote><b><font color="#FF9955">This conversation is deemed to be closed.</font></b></blockquote>

|title=OFT proposes to refer grocery market to Competition Commission

|accessdate = 2006-03-13}}</ref>

== [[:Image:ChrisMoylesLarge.jpg]] ==

*The stores' signage displays non-standard grammar. Each store advertises (among other items) "mens magazines", "girls toys", "kids books" and "womens shoes". The author [[Bill Bryson]] lambasts Tesco for [[apostrophe]] misuse in his book ''[[Bryson's Dictionary of Troublesome Words|Troublesome Words]]'', stating, "The mistake is inexcusable and those who make it are linguistic Neanderthals." In August 2006 Tesco released a television advertising campaign to persuade people to use fewer non-recyclable plastic carrier bags, which included the non-standard grammar "use less bags" (see [[Mass noun#The much-or-many and less-or-fewer distinctions|grammar article]]).

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== [[:Image:Clyde 1 Logo.gif]] ==

*In September [[2006]], Tesco came to an agreement with Tyrrells Crisps to stop selling [[grey market]] supplies. Tyrrells was started by potato farmer Will Chase after big supermarkets' power of purchasing almost put his farm out of business. He started Tyrrells to gain greater margin by selling directly, and only sold through delicatessans and [[Waitrose]] supermarket. After Tesco bought supplies from the [[grey market]], Chase took legal action and Tesco subsequently backed down.<ref>{{cite_web

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|url=http://www.telegraph.co.uk/money/main.jhtml?xml=/money/2006/09/17/cncrisp17.xml

|title=Tesco backs down from fight over Tyrrells' crisps

|accessdate = 2006-09-17}}</ref>

== [[:Image:Clyde 2 Logo.gif]] ==

*In Autumn 2006, Tesco was caught up in two scandals over the treatment of workers in factories supplying it in Bangladesh. The first was a [[Channel 4 News]] investigation, which found [[child labour]] in four such factories.<ref>{{cite web | last =Islam | first =Faisal | title =Child labour making Tesco clothes | publisher =[[Channel 4 News]] |date=2006-10-10 | url =http://www.channel4.com/news/special-reports/special-reports-storypage.jsp?id=3554 | accessdate =2006-12-10}}</ref> The second was a report published by [[War on Want]], which alleged that wages were as low as 5 pence per hour, with workers often working 80+ hour weeks.<ref>{{cite web

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| last =Alam

| first =Khorshed

| coauthors =M. Hearson

| title =Fashion Victims

| work =

| publisher =[[War on Want]]

|date=2006-12-08

| url =http://www.waronwant.org/download.php?id=496

| format =[[pdf]]

| doi =

| accessdate =2006-12-10}}</ref> In its defence, Tesco said that, "All suppliers to Tesco must demonstrate that they meet our ethical standards on worker welfare, which are closely monitored. Our suppliers comply with local labour laws, and workers at all Bangladeshi suppliers to Tesco are paid above the national minimum wage."<ref>{{cite news |last=Ramesh |first=Randeep |url=http://business.guardian.co.uk/story/0,,1967401,00.html |title=An 80-hour week for 5p an hour: the real price of high-street fashion |publisher=The Guardian |date=2006-12-08 |accessdate=2006-12-10}} </ref> Campaigners have argued that the [[minimum wage]] in [[Bangladesh]] is too low, and that monitoring systems used by clothing retailers are ineffective.<ref>{{cite web

| last =Hearson

| first =Martin

| coauthors =

| title =Who pays for cheap clothes?

| work =

| publisher =[[Labour Behind the Label]]

|date=2006-07-05

| url =http://www.labourbehindthelabel.org/content/view/123/54/

| format =

| doi =

| accessdate =2006-12-11}}</ref>

== [[:Image:Digital Spy Webpage.PNG]] ==

* In January 2007, the [[Competition Commission]], published its initital findings into the UK grocery market. It said that they were "concerned with whether Tesco or any other supermarket can get into such a strong position, either nationally or locally, that no other retailer can compete effectively". It however found no actual basis for accusations that Tesco could use its [[Land Banking|land bank]] to control nearly half of national grocery retailing, and that supplier's profits were being squeezed by the supermarket.

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== [[:Image:Freshlysqueezed presenters.jpg]] ==

==See also==

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*[[Supermarkets in the United Kingdom]]

*[[TNS Superpanel]]

*[[Tescopoly]]

== [[:Image:Hallamfm.jpg]] ==

==References==

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<div class="references-small" style="-moz-column-count:2; column-count:2;">

<references />

* Clive Humby, Terry Hunt and Tim Phillips - ''Scoring Points: How Tesco Is Winning Customer Loyalty'' (2003) ISBN 0-7494-3578-X

</div>

== [[:Image:Hutchesons Grammar School Logo.PNG]] ==

==External links==

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'''Official'''

* [http://www.tesco.com Tesco UK website]

* [http://www.tesco.ie Tesco Ireland website]

* [http://www.tescocorporate.com Tesco Corporate website]

* [http://www.tesco.com/talkingtesco Talking Tesco] Tesco website arguing its ethical case.

== [[:Image:Icstis logo.gif]] ==

'''Press coverage'''

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*[http://business.timesonline.co.uk/article/0,,8210-1866702,00.html Retail star hit by tall poppy syndrome] - free market argument from ''[[The Times]]'' [[11 November]] [[2005]].

* [http://news.independent.co.uk/business/analysis_and_features/article320579.ece The 'Tesco-isation' of the high street]- small retailers revolt. ''Independent'', [[19 October]] [[2005]]

* [http://news.bbc.co.uk/1/hi/scotland/highlands_and_islands/5297816.stm Opposition to fourth Tesco plan], ''BBC News'',[[30 August]] [[2006]]

* [http://www.timesonline.co.uk/article/0,,2095-1753342,00.html/ Wal-Mart calls for probe into market dominantion by Tesco], ''The Sunday Times'', [[28 August]] [[2005]]

* [http://www.timesonline.co.uk/article/0,,2-1677419,00.html/ A Bridge too Far], ''The Times'', [[2 July]] [[2005]]

* [http://news.bbc.co.uk/2/hi/business/3814791.stm Environmentalists target Tesco], ''BBC News'', [[17 June]] [[2004]]

* [http://business.timesonline.co.uk/article/0,,9074-2032224,00.html Tesco Juggernaut to storm the American market], ''The Times'', 9th Feb 06

* [http://www.telegraph.co.uk/money/main.jhtml?xml=/money/2006/06/18/cntesco18.xml Tesco turns up electricals' drive], ''The Sunday Telegraph'', 18th Jun 06

* [http://www.bbc.co.uk/radio4/facethefacts/transcript_20060818.shtml BBC Radio 4 "Face The Facts" programme on "Tesco and the way it bends and on occasion even plans breaking the law to get what it wants"]

== [[:Image:Makemeasupermodellogo.jpg]] ==

'''Critical sites'''

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* [http://www.catalystmedia.org.uk/issues/nerve8/tescopoly.htm Tescopoly] ''Nerve'', [[7 April]] [[2006]]

* [http://www.supermarket-sweep-up.com Supermarket Sweep Up] Independent Blog.

* [http://www.tesco-complaint.blogspot.com Tesco-Complaint] Tesco-Complaint.

* [http://www.verylittlehelps.com Very Little Helps] Independent Tesco Community Forum.

* [http://www.tescopoly.org/ Tescopoly.org], Coalition of campaign groups criticizing Tesco.

* [http://www.cleanupfashion.co.uk/companies/tesco.php Tesco profile on Clean Up Fashion]

== [[:Image:Presenterspopworld.gif]] ==

{{UK supermarkets}}

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{{FTSE 100 Index constituents}}

== ''Leave The Boy Alone!'' ==

[[Category:Tesco| ]]<!--Please do not remove the space. Please do not move this article from its position at the top of its own category, which is the standard ___location for a lead article.-->

[[Category:Supermarkets of the United Kingdom]]

[[Category:Companies listed on the London Stock Exchange]]

[[Category:Companies based in Hertfordshire]]

[[Category:Customer loyalty programs]]

[[Category:Companies established in 1924]]

[[Category:Online supermarkets]]

Jesus Christ Dude! Overkill on the image protection! They really went haywire on your ass! better watch out next time >_< --[[User:SteelersFan UK06|SteelersFan UK06]] 15:00, 17 May 2007 (UTC)

[[cs:Tesco]]

:Pretty much, what happened here is some of the pictures this user listed on his uploaded gallery, they were tagged as fair use. So that is why he is getting the messages. [[User:Zscout370]] <small>^{[[User_talk:Zscout370|(Return Fire)]]}</small> 15:28, 17 May 2007 (UTC)

[[de:Tesco]]

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[[zh:特速购]]