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{{Short description|German-American delivery and express mail company}}
{{Other uses}}
{{Use dmy dates|date=December 2017}}
{{EngvarB|date=December 2017}}
{{Infobox company
| name = DHL
| trading_name =
| logo = DHL_Logo.svg
| logo_upright = 1.2
| type = [[Subsidiary]]<ref>{{cite web |url=https://www.dpdhl.com/content/dam/dpdhl/en/media-center/media-relations/documents/2020/fact-sheet-dhl-2020-en.pdf |title=facts & figures |date=April 2020 |website=Deutsche Post DHL Group}}</ref>
| foundation = {{start date and age|1969|9|25|br=y}}<br/>in [[San Francisco]], California, United States
| ___location = [[Bonn]], Germany
| key_people = Tobias Meyer ([[Chief executive officer|CEO]])<ref>{{Cite web |title=Deutsche Post DHL – Board of Management |url=https://www.dpdhl.com/en/about-us/dpdhl-management/board-of-management.html}}</ref>
| founders = [[Adrian Dalsey]]<br />[[Larry Hillblom]]<br />[[Robert Lynn (businessman)|Robert Lynn]]
| industry = [[Courier]]
| services = [[Package delivery]]<br>[[Express mail]]<br>[[Freight forwarder|Freight forwarding]]<br>[[Third-party logistics]]
| revenue = {{increase}} [[Euro|€]]84.186 billion (2024)<ref>{{cite web |url=https://group.dhl.com/content/dam/deutschepostdhl/en/media-center/investors/documents/annual-reports/DHL-Group-2024-Annual-Report.pdf|title=2024 Annual Report|access-date=5 May 2025}}</ref>
| area_served = Worldwide
| num_employees = {{decrease}} 580,580 (Q1 2025)<ref>{{cite web |url=https://www.dpdhl.com/en/investors/key-figures.html|title=DHL Group – Key figures|date=October 2023 |website=Deutsche Post DHL Group}}</ref>
| products = DHL Express Worldwide <br /> DHL Express 9:00 <br /> DHL Express 10:30 <br /> DHL Express 12:00
| parent = [[DHL Group]]
| homepage = {{URL|https://www.dhl.com/|dhl.com}}
}}
'''DHL''' (originally named after founders '''D'''alsey, '''H'''illblom and '''L'''ynn) is a multinational [[logistics]] company, founded in the [[United States]] and headquartered in [[Bonn]], Germany.<ref>{{cite web |url=https://www.bizjournals.com/southflorida/stories/2002/07/15/story5.html |title=DHL relocating sales, marketing to Plantation |date=July 15, 2002 |first=John T. |last=Fakler |website=bizjournals.com}}</ref> It provides [[courier]], [[package delivery]], and [[express mail]] service, delivering over 1.7 billion parcels per year.<ref name="auto1">{{Cite web |title=Company Portrait |url=https://www.logistics.dhl/global-en/home/about-us.html |access-date=28 October 2022 |website=DHL Company Portrait |archive-date=24 December 2017 |archive-url=https://web.archive.org/web/20171224145333/https://www.logistics.dhl/global-en/home/about-us.html |url-status=dead }}</ref> A [[subsidiary]] and the namesake of [[DHL Group]], its express mail service '''DHL Express''' is one of the market leaders for parcel services in Europe. DHL also operates a separate parcel service targeting the German consumer market in conjunction with [[Deutsche Post]].
The company DHL itself was founded in [[San Francisco]], California, in 1969 and expanded its service throughout the world by the late 1970s.<ref name=":0" />
The company was primarily interested in offshore and intercontinental deliveries, but the success of [[FedEx]] prompted DHL's own domestic (intra-US) expansion starting in 1983. In 1998, [[Deutsche Post]] began to acquire shares in DHL. It reached controlling interest in 2001, and acquired all outstanding shares by December 2002.<ref name="dpdhl.com">{{Cite web |title=Deutsche Post DHL Group - History |url=https://www.dpdhl.com/en/about_us/history.html |website=www.dpdhl.com}}</ref> The company then absorbed DHL into its Express division, while expanding the use of the DHL brand to other Deutsche Post divisions, business units, and subsidiaries. Today, DHL Express shares its DHL brand with business units such as [[DHL Global Forwarding]] and [[DHL Supply Chain]].<ref name="auto">{{Cite web |last=<!--Not stated--> |date=8 March 2017 |title=2016 Report |url=https://www.dpdhl.com/content/dam/dpdhl/Investors/Events/Reporting/2017/FY2016/DPDHL_2016_Annual_Report.pdf |access-date=27 March 2017 |website=DPHL |publisher=Deutsche Post AG}}</ref> It gained a foothold in the United States when it acquired [[Airborne Express]] in 2003.
==History==
[[File:Post Tower Bonn 2009-06-25.jpg|thumb|''Post Tower'', the DHL and [[DHL Group]] headquarters in [[Bonn]], Germany.]]
[[File:DHL subsidiary on Deutsche Post premises Steinfurt.jpg|thumb|Traditional DHL subsidiary in [[Steinfurt]] (Germany) sharing premises and logistics with Deutsche Post]]
[[File:DHL Vantaa.jpg|thumb|DHL distribution centre in [[Vantaa]]]]
[[File:Amsterdam-DHL-boat-0524.jpg|thumb|DHL boat in [[Amsterdam]], carrying DHL delivery bicycles on board]]
[[File:DHL-AY06EYR.jpg|thumb|DHL [[articulated truck]]]]
[[File:DHL - Deutsche Post in Tokio.jpg|thumb|DHL delivery vehicle in [[Japan]]]]
[[File:DHL-Fahrzeug.jpg|thumb|DHL delivery vehicle in [[Germany]]]]
[[File:DHL-Tren-de-la-Costa.jpg|thumb|DHL advertising on the [[Tren de la Costa]] light railway, [[Buenos Aires]]]]
===Origins===
While [[Larry Hillblom]] was studying law at [[University of California, Berkeley]]'s [[UC Berkeley School of Law|Boalt Hall School of Law]] in the late 1960s, he accepted a job as a courier for the insurance company Michael's, Poe & Associates (MPA). He started running courier duty between [[Oakland International Airport]] and [[Los Angeles International Airport]], picking up packages for the last flight of the day, and returning on the first flight the next morning, up to five times a week.<ref name="King Larry">{{Cite book |last=Scurlock |first=James D. |title=King Larry: The Life and Ruins of an American Billionaire Genius |date=2012 |publisher=Scribner |isbn=9781416589228 |___location=New York}}</ref>{{rp|12}}
After he graduated, Hillblom met with MPA salesman [[Adrian Dalsey]] and they planned to expand MPA's concept of fast delivery to other business enterprises. They flew between [[Honolulu]] and [[San Francisco]], transporting [[Bill of lading|bills of lading]] for their first client, [[Seatrain Lines]].<ref name="King Larry" />{{rp|17}}
====Name origins====
Hillblom put up a portion of his student loans to start the company, bringing in his two friends [[Adrian Dalsey]] and [[Robert Lynn (businessman)|Robert Lynn]] as partners, with the combined initials of their surnames as the company name (DHL).<ref name=":0">{{Cite web |last=Services |first=Times Wire |date=23 May 1995 |title=Larry Hillblom; Co-Founder of DHL Worldwide Express |url=https://www.latimes.com/archives/la-xpm-1995-05-23-mn-5041-story.html |via=LA Times}}</ref> They shared a [[Plymouth Duster]] that they drove around San Francisco to pick up the documents in suitcases, then rushed to the airport to book flights using another relatively new invention, the corporate credit card. As the business took off, they started hiring new couriers to join the company. Their first hires were Max and Blanche Kroll, whose apartment in Hawaii often became a makeshift [[flophouse]] for their couriers.
===Domestic expansion===
In the 1970s, DHL became an international delivery company, similar to Loomis and [[Purolator Inc.|Purolator]] who were the only other international courier companies at the time. In 1979, under the name of ''DHL Air Cargo'', the company entered the [[Hawaiian Islands]] with an inter-island cargo service using two [[Douglas DC-3]] and four [[Douglas DC-6|DC-6]] aircraft. [[Adrian Dalsey]] and [[Larry Hillblom]] personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, ''DHL Air Cargo'' employed just over 100 workers, management and pilots.
The only major competitor in the overnight market was [[FedEx|Federal Express]] (FedEx), which did not open its first international service until 1981, expanding to [[Toronto|Toronto, Ontario, Canada]]. Nevertheless, the domestic market was extremely profitable, and DHL was the third largest courier behind FedEx and [[United Parcel Service|UPS]].
===Deutsche Post purchase===
[[Deutsche Post]] began to acquire [[Share (finance)|shares]] in DHL in 1998, acquiring a controlling interest in 2001. By the end of 2002, Deutsche Post had acquired all of DHL's remaining stock (the remaining 49%), and absorbed the operation into its Express division.<ref name="dpdhl.com" /> The DHL brand was expanded to other Deutsche Post divisions, business units and subsidiaries. Today, DHL Express shares its DHL brand with other Deutsche Post business units, such as [[DHL Global Forwarding]], [[DHL Freight]], [[DHL Supply Chain]], and [[DHL Global Mail]]. In 1999, [[Deutsche Post]] World Net (DPWN) purchased the [[Netherlands|Dutch]] shipping company [[Van Gend & Loos]] as well as Swiss freight forwarder [[Danzas]].{{citation needed|date=May 2019}} The new DHL was launched by merging the old DHL, Danzas, and Securicor Omega Euro Express.<ref>{{Cite web |date=2002-09-01 |title=Deutsche Post to buy the rest of DHL |url=https://postandparcel.info/6826/news/deutsche-post-to-buy-the-rest-of-dhl/ |access-date=2019-05-24 |website=Post & Parcel |language=en-US}}</ref> The [[Packstation]], an automated delivery booth, was introduced as a pilot project in Dortmund and Mainz.<ref>{{Cite web |title=Delivery choice - Parcel lockers |url=https://www.ipc.be/services/markets-and-regulations/e-commerce-market-insights/e-commerce-articles/parcel-lockers |access-date=2019-05-24 |website=International Post Corporation |language=en |archive-date=25 November 2020 |archive-url=https://web.archive.org/web/20201125091229/https://www.ipc.be/services/markets-and-regulations/e-commerce-market-insights/e-commerce-articles/parcel-lockers |url-status=dead }}</ref>
=== 2000–2010 ===
DHL Airways, Inc., which handled all US domestic flights, was renamed [[Astar Air Cargo|ASTAR Air Cargo]] in 2003, following a [[management buyout]]. DHL's airline had over 550 pilots in service in October 2008.<ref>{{Cite web |title=DHL: Company Information |url=http://www.dhl-usa.com/company/CompanyInfo.asp?nav=companyInfo |url-status=dead |archive-url=https://web.archive.org/web/20060821192350/http://www.dhl-usa.com/Company/CompanyInfo.asp?nav=companyInfo |archive-date=2006-08-21}}</ref> In August 2003, Deutsche Post acquired [[Airborne Express]] and began its integration into DHL.
A planned expansion by DHL at [[Brussels Airport]] created a political crisis in Belgium in 2004.<ref>{{Cite web |date=2004-10-27 |title=DHL expansion controversy leads to strike |url=http://www.eurofound.europa.eu/eiro/2004/10/feature/be0410301f.htm |access-date=2014-03-14 |publisher=Eurofound.europa.eu}}</ref> On 21 October 2004, DHL Express announced that it planned to move its European hub from Brussels to [[Leipzig]], Germany ([[Vatry]], France, was also considered but rejected).{{citation needed|date=May 2024}} DHL's [[Trade union|unions]] called a strike in response and paralyzed work for a day.<ref>{{Cite web |last=News |first=Air Cargo |date=2016-11-11 |title=Rapid growth and need for speed fuels DHL's Leipzig investment |url=https://www.aircargonews.net/sectors/express/rapid-growth-and-need-for-speed-fuels-dhls-leipzig-investment/ |access-date=2024-05-28 |website=Air Cargo News |language=en}}</ref>
On 8 November 2004, DHL Express invested €120 million in an Indian domestic courier, [[Blue Dart Aviation|Blue Dart]], becoming the majority shareholder in the company.<ref>{{Cite press release|publisher=DHL |title=DHL Commits 128 million euro for Investment in Domestic Express Services in India|date=8 November 2004|url=http://www.dhl.com/publish/g0/en/press/release/2004/081104.high.html |access-date=2008-10-31|archive-url=https://web.archive.org/web/20100116071753/http://www.dhl.com:80/publish/g0/en/press/release/2004/081104.high.html|archive-date=January 16, 2010}}</ref>
In 2005, Deutsche Post made an offer to buy the contract logistics company [[Exel]] plc, which had just acquired [[Tibbett and Britten|Tibbett & Britten Group]]. On 14 December 2005, Deutsche Post announced the completion of the acquisition of Exel. DHL integrated Exel into its logistics division, rebranding the division's services as [[DHL Supply Chain|DHL Exel Supply Chain]]. Following that acquisition, DHL had a global workforce of 285,000 people (500,000 people including DPWN and other sister companies) and roughly $65 billion in annual sales.
In 2006, DHL won a ten-year contract worth £1.6 billion to run the [[NHS Supply Chain]], part of the United Kingdom's [[National Health Service]]. Under the contract, DHL was responsible for providing logistics services for over 500,000 products to support 600 hospitals and other health providers in the UK.
In a 50/50 joint venture with [[Lufthansa Cargo]], DHL Express co-founded a new cargo airline, [[AeroLogic]], in 2007, based at [[Leipzig/Halle Airport]]. The carrier operated up to 11 [[Boeing 777]]F planes by 2012.<ref>{{Cite web |last=Flight Global |date=2008-01-28 |title=AeroLogic outlines launch and expansion plans |url=http://www.flightglobal.com/articles/2008/01/28/221143/aerologic-outlines-launch-and-expansion-plans.html |access-date=2008-10-31}}</ref> In December 2007, DHL became the first carrier to transport cargo via wind-powered ships, flying [[MS Beluga Skysails]] kites.
As part of the NHS contract, DHL opened a new {{convert|250000|sqft|m2|abbr=on}} distribution centre{{where|date=January 2020}} in 2008 to act as a stock-holding hub for food and other products, with another distribution centre planned for opening in 2012. The two new distribution centres created about 1,000 new jobs.<ref>{{Cite web |last=DHL |title=DHL UK press release |url=http://www.dhl.co.uk/publish/gb/en/press/release/2006/dhl_wins_contract.high.html |access-date=2008-10-31}}</ref>
In May 2008, [[DHL Aviation]] moved its European hub from [[Brussels Airport]] to Leipzig/Halle, leading to a significant increase in cargo traffic at the airport.{{citation needed|date=January 2020}} In the same month, DHL Express announced restructuring plans for its United States network, including termination of its business relationship with [[ABX Air]] and a new contract with competitor [[United Parcel Service|UPS]] for air freight operations.<ref>{{Cite web |last=DHL |title=DHL to restructure U.S. express business |url=http://www.dhl-usa.com/about/pr/PRDetail.asp?nav=PressRoom/PressReleases&year=2008&seq=1207 |url-status=dead |archive-url=https://web.archive.org/web/20081121183407/http://www.dhl-usa.com/about/pr/PRDetail.asp?nav=PressRoom%2FPressReleases&year=2008&seq=1207 |archive-date=2008-11-21 |access-date=2008-10-31}}</ref> Its cargo hub was also shifted from Wilmington to Louisville.<ref>{{Cite web |title=UPS CEO says DHL deal could change |url=http://www.bizjournals.com/cincinnati/stories/2008/10/20/daily54.html |website=Cincinnati Business Courier}}</ref><ref>{{Cite web |title=Wnewsj.com |url=http://www.wnewsj.com/main.asp?SectionID=49&SubSectionID=156&ArticleID=170480&TM=29295.16 |url-status=dead |archive-url=https://web.archive.org/web/20110718075117/http://www.wnewsj.com/main.asp?SectionID=49&SubSectionID=156&ArticleID=170480&TM=29295.16 |archive-date=2011-07-18}}</ref> The [[Air Line Pilots Association, International]] protested,<ref>{{Cite news |date=2008-10-23 |title=ALPA Calls Upon Congress to Hold New Hearings on DHL-UPS Deal |work=Reuters |url=https://www.reuters.com/article/pressRelease/idUS208313+23-Oct-2008+PRN20081023 |url-status=dead |access-date=2009-08-11 |archive-url=https://archive.today/20120910185625/http://www.reuters.com/article/pressRelease/idUS208313+23-Oct-2008+PRN20081023 |archive-date=2012-09-10}}</ref> but on 10 November 2008, DHL announced that it was cutting 9,500 jobs as it discontinued domestic air and ground operations within the United States due to economic uncertainty. However, it retained international services and was still in talks with UPS to transport DHL packages between U.S. airports.<ref name="money.cnn.com">{{Cite news |last=Aaron Smith |date=2008-11-10 |title=DHL cuts 9,500 U.S. jobs |work=CNN |url=https://money.cnn.com/2008/11/10/news/companies/dhl/index.htm |access-date=2008-11-10}}</ref>
In October 2008, two DHL Express Middle East senior executives, David Giles and Jason Bresler, were assassinated in Kabul by one of their own Afghan employees; they received military honors from the U.S. military, the first of such kind in Afghanistan.<ref>{{Cite web |title=Gulf Daily News » Local News » DHL official is mourned |url=http://www.gulf-daily-news.com/Story.asp?Article=233511&Sn=BNEW&IssueID=31228%7ctitle=Gulf-daily-news.com%7cpublisher= |website=gulf-daily-news.com }}{{Dead link|date=July 2025 |bot=InternetArchiveBot |fix-attempted=yes }}</ref>
DHL ended domestic pickup and delivery service in the United States in 2009, effectively leaving UPS and FedEx as the two major express parcel delivery companies in the US.<ref>{{Cite web |title=DHL: Press Releases |url=http://www.dhl-usa.com/about/pr/PRDetail.asp?nav=PressRoom/PressReleases&year=2008&seq=1246 |url-status=dead |archive-url=https://web.archive.org/web/20081121135152/http://www.dhl-usa.com/about/pr/PRDetail.asp?nav=PressRoom%2FPressReleases&year=2008&seq=1246 |archive-date=21 November 2008}}</ref> Limited domestic service was still available from DHL, with the packages tendered to [[United States Postal Service|USPS]] for local delivery. In April 2009, UPS announced that DHL and UPS had terminated negotiations without an agreement for UPS to provide airlift for DHL packages between airports in North America. DHL said in a statement, "We have not been able to come to a conclusive agreement that is acceptable to both parties." DHL continued to use its current air cargo providers, ASTAR Air Cargo and ABX Air.<ref>{{Cite web |last=CNBC |title=UPS, DHL Scrap Airlift Agreement Talks |url=https://www.cnbc.com/2009/04/17/ups-dhl-scrap-airlift-agreement-talks.html |access-date=13 September 2009 |website=[[CNBC]]}}</ref>
===2011–present===
The company sold its UK [[Business-to-business|B2B]] and [[Retail|B2C]] domestic parcel operations in 2010 to British delivery company Home Delivery Network,<ref>{{Cite news |last=Hall |first=James |date=5 January 2010 |title=Home Delivery Network buys DHL's UK parcel operation |work=The Telegraph |url=https://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/6938364/Home-Delivery-Network-buys-DHLs-UK-parcel-operation.html |url-status=live |access-date=18 February 2022 |archive-url=https://web.archive.org/web/20130930190608/http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/6938364/Home-Delivery-Network-buys-DHLs-UK-parcel-operation.html |archive-date=30 September 2013}}</ref> since renamed [[Yodel (company)|Yodel]].<ref>{{Cite news |last=Parsons |first=Russell |date=27 May 2010 |title=Home Delivery Network rebrands as Yodel |work=Marketing Week |url=http://www.marketingweek.co.uk/home-delivery-network-rebrands-as-yodel/3013975.article |url-status=live |access-date=18 February 2022 |archive-url=https://web.archive.org/web/20130925132844/http://www.marketingweek.co.uk/home-delivery-network-rebrands-as-yodel/3013975.article |archive-date=25 September 2013}}</ref>
In 2013, the company opened a newly expanded and upgraded global hub at the [[Cincinnati/Northern Kentucky International Airport]] in [[Hebron, Kentucky]].<ref>{{Cite web |title=Gov. Beshear Participates in Ribbon-Cutting for DHL's Global Hub in Northern Kentucky |url=http://www.northernkentuckyusa.com/newsroom/2013/06/13/gov-beshear-participates-in-ribbon-cutting-for-dhls-global-hub-in-northern-kentucky.aspx |url-status=dead |archive-url=https://web.archive.org/web/20140714190007/http://www.northernkentuckyusa.com/newsroom/2013/06/13/gov-beshear-participates-in-ribbon-cutting-for-dhls-global-hub-in-northern-kentucky.aspx |archive-date=14 July 2014 |access-date=11 June 2014 |df=dmy-all}}</ref> On 1 November 2013, it sold its UK domestic same-day operations to British courier [[Rico Logistics]]<ref>{{Cite web |date=11 November 2013 |title=Rico completes seamless transition of DHL Same Day |url=http://postandparcel.info/58932/news/rico-completes-seamless-transition-of-dhl-same-day/ |url-status=dead |archive-url=https://web.archive.org/web/20140722123546/http://postandparcel.info/58932/news/rico-completes-seamless-transition-of-dhl-same-day/ |archive-date=22 July 2014 |access-date=29 August 2014 |website=Post & Parcel}}</ref> but continued to offer time and day definite domestic services as well as international services in the UK.<ref>{{Cite web |date=10 October 2013 |title=DHL sells same-day business |url=https://www.myroyalmail.com/news/national/2013/10/dhl-sells-same-day-business |url-status=dead |archive-url=https://web.archive.org/web/20160304024809/https://www.myroyalmail.com/news/national/2013/10/dhl-sells-same-day-business |archive-date=4 March 2016 |access-date=9 March 2015 |website=Royal Mail}}</ref>
In late 2020, DHL entered agreements to deliver the [[COVID-19]] [[Pfizer–BioNTech COVID-19 vaccine|vaccine manufactured by BioNTech and Pfizer]].<ref>{{Cite web |last=Miller |first=Joe |title=DHL boss lambasts lack of 'foresight' in vaccines rollout |url=https://www.ft.com/content/5f27354b-d439-4280-88ac-5098a18950b2 |archive-url=https://ghostarchive.org/archive/20221210/https://www.ft.com/content/5f27354b-d439-4280-88ac-5098a18950b2 |archive-date=10 December 2022 |url-access=subscription |access-date=February 4, 2021 |website=Financial Times}}</ref>
In March 2021, [[DHL Aviation]] announced the relocation of hub operations from Bergamo to [[Milan Malpensa Airport]] where DHL opened new logistics facilities.<ref>[https://www.airliners.de/dhl-italien-bergamo-malpensa/59881 airliners.de] (German) 25 March 2021</ref>
In October 2021, DHL said that it would raise its rates for customers in the United States by an average of 5.9 percent, starting on January 1, 2022.<ref>{{Cite news |last=O’Neal |first=Lydia |date=2021-10-01 |title=DHL Raising Rates for U.S. Shippers by 5.9% |language=en-US |work=[[The Wall Street Journal]] |url=https://www.wsj.com/articles/dhl-raising-rates-for-u-s-shippers-by-5-9-11633089600 |access-date=2021-10-01 |issn=0099-9660}}</ref>
In March 2025, it acquired '''<span class="anchor" id="Packfleet">Packfleet</span>''', a UK-based, carbon-neutral parcel courier headquartered in [[London]], England.<ref>{{Cite web |title=Packfleet boosts London's e-commerce market with multi-million investment |url=http://packaginginsights.com/news/packfleet-boosts-londons-e-commerce-market-with-multi-million-investment.html |access-date=2024-06-13 |website=Packing Inisghts |language=en}}</ref> Packfleet was founded in 2021 by three early [[Monzo]] employees, Tristan Thomas, Hugo Cornejo and Josh Garnham.<ref>{{Cite web |date=2022-04-06 |title=Ex-Monzo employees' startup Packfleet packs £8M to revolutionise e-commerce deliveries — TFN |url=https://techfundingnews.com/ex-monzo-employees-startup-packfleet-packs-8m-to-revolutionise-e-commerce-deliveries/ |access-date=2024-06-13 |website=Tech Funding News |language=en}}</ref> Packfleet was launched as an alternative to traditional parcel couriers like [[DPDgroup|DPD]] and [[Evri]], combining an all-electric delivery fleet with a purpose-built technology platform.<ref>{{Cite web |last=Curry |first=Rhiannon |date=2022-10-20 |title=Delivery firm with all-electric fleet plans to double drivers for Christmas |url=https://www.standard.co.uk/business/parcels-delivery-vans-electric-vehicles-b1034250.html |access-date=2023-02-15 |website=Evening Standard |language=en}}</ref><ref>{{Cite web |date=2022-04-06 |title=Packfleet raises £8m for 'Deliveroo for packages' platform |url=https://www.uktech.news/ecommerce/packfleet-raises-8m-20220406 |access-date=2023-02-15 |website=UKTN {{!}} UK Tech News |language=en-GB}}</ref><ref>{{Cite web |date=2022-10-12 |title=Ready for a courier service that customers can love? Meet Packfleet |url=https://www.maddyness.com/uk/2022/10/12/ready-for-a-courier-service-that-customers-can-love-meet-packfleet/ |access-date=2023-02-15 |website=Maddyness UK |language=en-UK}}</ref> Packfleet has raised over $21m of investment from General Catalyst, Entree Capital, Creandum, Voyager and Monzo Founder [[Tom Blomfield]], among others.<ref>{{Cite web |date=2021-07-08 |title=Exclusive: Another startup from ex-Monzonauts launches, backed by Tom Blomfield |url=https://sifted.eu/articles/packfleet-startup-monzo-alumni/ |access-date=2023-02-15 |website=Sifted |language=en-US}}</ref><ref>{{Cite web |date=2022-04-06 |title=London-based startup by ex-Monzo employees packs up £8 million for hassle-free e-commerce deliveries |url=https://tech.eu/2022/04/06/london-based-startup-by-ex-monzo-employees-packs-up-ps8-million-to-revolutionise-e-commerce-deliveries/ |access-date=2023-02-15 |website=Tech.eu |language=en-GB}}</ref><ref>{{Cite web |title=Monzo alumni-founded Packfleet raises $10m in funding |url=https://sifted.eu/articles/monzo-alumni-raise-packfleet-news/ |access-date=2024-06-13 |website=Sifted |language=en}}</ref>
In April 2025, DHL Express announced it would be suspending all consumer deliveries to the US, worth more than $800, due to new [[U.S. Customs and Border Protection|US customs]] rules. All business-to-business shipments would continue but may face delays.<ref>{{Cite web |last=Jordan |first=Dearbail |date=2025-04-20 |title=Trump tariffs: DHL suspends high value US deliveries |url=https://www.bbc.com/news/articles/c1jx9ep5l63o |url-status=live |archive-url=https://archive.today/20250420090937/https://www.bbc.com/news/articles/c1jx9ep5l63o |archive-date=2025-04-20 |access-date=2025-04-20 |website=[[BBC News]] |language=en-GB}}</ref>
In May 2025, DHL announced that it's UK parcel delivery business was set merge with [[Hermes Europe|Evri]] to create a combined courier firm. Evri said the deal will also expand its international delivery capacity by giving it access to DHL's global network. DHL's e-commerce business will be renamed "Evri Premium – a network of DHL eCommerce".<ref>{{Cite web |date=2025-05-14 |title=Couriers Evri and DHL merge to form delivery giant |url=https://www.bbc.co.uk/news/articles/cwywd2wzxp2o |access-date=2025-05-15 |website=BBC News |language=en-GB}}</ref>
==Services==
DHL Express's global headquarters are part of the Deutsche Post headquarters in [[Bonn]]. Headquarters for [[North America]] are located in [[Guadalajara, Mexico]], and [[Plantation, Florida]], while its Asia–Pacific and emerging markets headquarters are located in [[Singapore]], [[Malaysia]], [[Hong Kong]], and [[mainland China]]. The European hub is in [[Leipzig]], Germany. Most of DHL Express's business is incorporated as DHL International GmbH.
Major competitors include [[FedEx]], [[United Parcel Service|UPS]], and national post carriers such as [[United States Postal Service]] (USPS) and [[Royal Mail]]. However, DHL has a minor partnership with the USPS, which allows DHL to deliver small packages to the recipient through the USPS network known as DHL Global Mail, now known as DHL eCommerce. It is also the sole provider for transferring USPS mail in and out of [[Iraq]] and [[Afghanistan]].
DHL offers worldwide services, including deliveries to countries such as Iraq, Afghanistan and [[Myanmar]] (formerly Burma). As it is German-owned, DHL is not affected by U.S. [[embargo]]es or sanctions and will ship to [[Cuba]]<ref>{{Cite web |last=DHL |title=Cuba |url=https://www.dhl.com/en/cu/country_profile.html |access-date=2010-07-02}}</ref> and [[North Korea]].<ref name="autogenerated1">{{Cite web |last=DHL |title=Korea |url=http://www.dhl.com/en/kp/country_profile.html |access-date=2010-07-02}}</ref><ref name="PYT DHL in DPRK">{{Cite news |last=Jong |first=Hwa Sun |date=May 12, 2012 |title=DHL office works well in Pyongyang |work=Pyongyang times |___location=George Washington University}}</ref> However, there are strict codes for delivering to North Korea, as the country has shaky relations with the West.<ref name=autogenerated1 />
==Environmental record==
As of 2007, DHL took measures to control their environmental footprint by the use of [[alternative fuel]] vehicles. DHL changed vehicles in certain delivery fleets in order to use alternative fuels. Certain new vehicles used [[compressed natural gas]].<ref>{{Cite web |date=24 March 2007 |title=DHL Makes CNG Alternative Fuel of Choice in UAE |url=http://www.ngvglobal.com/sp/market-developments/dhl-makes-cng-alternative-fuel-of-choice-in-uae.html |url-status=usurped |archive-url=https://archive.today/20120529155030/http://www.ngvglobal.com/sp/market-developments/dhl-makes-cng-alternative-fuel-of-choice-in-uae.html |archive-date=29 May 2012 |access-date=9 December 2012 |website=NGVGglobal.com}}</ref>
=== Use of electric vehicles ===
[[File:2016-12-10-Post Streetscooter-9409.jpg|thumb|DHL [[StreetScooter]] in Germany]]
In December 2014, Deutsche Post DHL purchased the [[StreetScooter]] company, a small manufacturer of electric vehicles as part of its long-term goal to reach zero emissions in its delivery operations.<ref>{{Cite web |last=<!--Not stated--> |date=9 December 2014 |title=Deutsche Post DHL übernimmt StreetScooter GmbH |url=https://www.dpdhl.com/de/presse/pressemitteilungen/2014/deutsche_post_dhl_uebernimmt_streetscooter_gmbh.html |access-date=26 March 2017 |website=Deutsche Post DHL |publisher=Deutsche Post AG |quote=Deutsche Post DHL hat den Kaufvertrag für die StreetScooter GmbH unterzeichnet - ein ehemaliges Start-up aus dem Umfeld der RWTH Aachen mit dem Ziel, wirtschaftliche Elektroautos zu entwickeln. Mit der Übernahme der StreetScooter GmbH, die noch unter dem Vorbehalt der fusionskontrollrechtlichen Freigabe steht, übernimmt Deutsche Post DHL auch die Entwicklungs- und Produktionsrechte an den Fahrzeugen sowie die Mitarbeiter. Die StreetScooter GmbH ist ein Spin-Off der RWTH Aachen und als Konsortium aus rund 80 Industrieunternehmen der Automobilindustrie und verwandter Branchen gestartet. Es wurde 2010 gegründet und beschäftigt 70 Mitarbeiter. Seit 2013 sind in Aachen im ehemaligen Talbot-/Bombardierwerk rund 200 StreetScooter Fahrzeuge produziert worden.}}</ref> By year end 2016, some 2,000 vehicles had been produced.<ref>{{Cite news |last=<!--Not stated--> |date=23 August 2016 |title=Streetscooter - Der tausendste Elektro-Transporter der Post |url=https://www.faz.net/aktuell/wirtschaft/unternehmen/der-tausendste-elektro-streetscooter-der-deutschen-post-14401894.html |access-date=26 March 2017 |newspaper=Faz.net |publisher=Frankfurter Allgemeine Zeitung GmbH |quote=Die Post will ihren gesamten Fuhrpark auf Elektro-Autos umstellen. Bis dahin dauert es noch. Einen wichtigen Schritt hat das Unternehmen nun aber gemacht.}}</ref><ref>{{Cite web |last=Weiss |first=Richard |date=24 March 2017 |title=Even Germany's Post Office Is Building an Electric Car |url=https://www.bloomberg.com/news/articles/2017-03-24/even-germany-s-post-office-is-building-an-electric-car |access-date=26 March 2017 |website=Bloomberg |quote=When Deutsche Post AG couldn't find a zero-emission delivery van that met its needs, it bought a startup and developed one.}}</ref>
In 2016, [[BYD Auto|BYD]] supplied DHL with electric distribution fleet of commercial [[BYD T3]], which provided daily logistics in the Central Business District (CBD) of Shenzhen and surrounding areas.<ref>{{Cite web |last=bydeurope.com |date=2016-01-15 |title=BYD supplies DHL with electric distribution fleet |url=http://www.bydeurope.com/news/news.php?action=readnews&page=3&nid=216 |url-status=dead |archive-url=https://web.archive.org/web/20180719233328/http://www.bydeurope.com/news/news.php?action=readnews&page=3&nid=216 |archive-date=19 July 2018 |access-date=2016-01-15 |publisher=bydeurope.com}}</ref>
As of 2016, electric vans with a much greater range were to be required to achieve the long-term goal of replacing the entire Deutsche Post and DHL Express fleet of approximately 70,000 vehicles with StreetScooter models.<ref>{{Cite web |last=<!--Not stated--> |date=15 June 2016 |title=Deutsche Post DHL makes its own electric delivery vans |url=https://www.dw.com/en/deutsche-post-dhl-makes-its-own-electric-delivery-vans/a-19332124 |access-date=26 March 2017 |website=DW |publisher=Deutsche Welle |quote=Provided its StreetScooters can be produced cheaply enough compared to the alternative of buying e-vans from established auto makers, the bottom line of the world's biggest delivery services company stands to benefit from producing its own delivery vehicles - whether or not it eventually adds profits from sales of e-vans to third parties.}}</ref>
In 2022, DHL equipped 67 trucks in the US with TRAILAR solar mats, which power lift gates and other equipment for fuel savings.<ref>{{Cite web |date=2022-02-28 |title=DHL installing TRAILAR solar technology on 67 trucks in US |url=https://www.greencarcongress.com/2022/02/20220228-dhl.html |access-date=2022-08-10 |website=Green Car Congress}}</ref>
As of 2017 the Deutsche Post/DHL GoGreen program planned to reduce [[Greenhouse gas emissions|emissions of greenhouse gases]] and local air pollutants; The long-term goal, summarized by Frank Appel, chief executive officer, was more aggressive. "From now until 2050, our mission will be to drive our business toward zero [logistics related] emissions. We are setting the standard for the future of the transport sector and doing our part to help the world community reach its goal of limiting global warming to less than two degrees Celsius."<ref>{{Cite web |last=<!--Not stated--> |date=8 March 2017 |title=2017 Deutsche Post AG Our GoGreen environmental protection program |url=https://www.dpdhl.com/en/responsibility/environmental-protection/gogreen_program.html |access-date=26 March 2017 |website=DP DHL |publisher=Deutsche Post |quote=By the year 2050 we want to reduce all logistics-related emissions to zero – a highly ambitious goal. To ensure progress towards the 2050 zero-emissions target, we have set four interim goals to be achieved by the year 2025.}}</ref>
==Finances==
The DHL Express financial results are published in the Deutsche Post AG annual report.<ref name="auto"/> In 2016, this division's revenue increased by 2.7% to €14 billion.<ref>{{Cite web |last=Burns |first=Justin |date=8 March 2017 |title=Revenue falls, but earnings and operating profit up at DHL |url=https://www.aircargoweek.com/revenue-falls-earnings-operating-profit-dhl/ |access-date=27 March 2017 |website=Air Cargo Week |publisher=Azura International}}</ref> The [[earnings before interest and taxes]] (EBIT) increased by 11.3% over 2015 to €1.5 billion.<ref>{{Cite web |last=<!--Not stated--> |date=8 March 2017 |title=Deutsche Post DHL reports "record earnings" for 2016 |url=https://postandparcel.info/78601/news/deutsche-post-dhl-reports-record-earnings-for-2016/ |access-date=27 March 2017 |website=Post and Parcen}}</ref>
Recent Financial Data
Quarter Ending September 30, 2024:
Revenue: $23.446 billion (6.9% increase year-over-year).
Twelve Months Ending September 30, 2024:
Revenue: $92.791 billion (0.25% decline year-over-year).
Annual Revenue for 2023:
Revenue: $91.503 billion (10.8% decline from 2022).
Annual Revenue for 2022:
Revenue: $102.58 billion (3.17% increase from 2021).
Annual Revenue for 2021:
Revenue: $99.425 billion (26.33% increase from 2020).
==Animal rights activist protest==
On 16 September 2005, DHL won a High Court injunction establishing an exclusion zone around each of its 288 buildings in the [[United Kingdom|UK]] as well as the homes of its 18,000 UK employees. The firm has been the subject of a campaign of intimidation because of their business with [[Huntingdon Life Sciences]]. The judge banned protesters from coming within {{convert|50|yd|m}} of any DHL premises or the homes of their employees as well as any organized demonstration within {{convert|100|yd|m}} unless the police had been given four hours' notice. The injunction also protects anyone doing business with DHL from intimidation.<ref>{{Cite web |title=DHL obtains court injunction |url=http://www.vare.org.uk/index.php?option=com_content&task=view&id=13&Itemid=2 |url-status=dead |archive-url=https://web.archive.org/web/20081227085837/http://www.vare.org.uk/index.php?option=com_content&task=view&id=13&Itemid=2 |archive-date=2008-12-27 |access-date=2008-10-31 |website=Victims of Animal Rights Extremism}}</ref>
==DHL Aviation==
{{Main|DHL Aviation}}
[[File:Leipzig Halle Airport European Air Transport Leipzig DHL Airbus A330-243F D-ALMA (DSC04687).jpg|thumb|An [[Airbus A330|Airbus A330-200F]] operated by [[European Air Transport Leipzig]] as part of DHL Aviation.]]
Deutsche Post owns five airline subsidiaries operating for DHL Express, operating approx. 250 aircraft and another 21 aircraft on order, which are collectively referred to as [[DHL Aviation]]. DHL Express is an equal partner in a sixth airline that operates for DHL Express:
* [[Blue Dart Aviation]], [[Chennai]], India, provides services for Indian destinations from [[Chennai International Airport]]
* [[DHL Aero Expreso]], [[Panama City]], Panama provides services for destinations in Central and South America
* [[DHL Air UK]], [[Hounslow]], United Kingdom provides services for European destinations from [[East Midlands Airport]]
* [[European Air Transport Leipzig]], [[Leipzig]], Germany provides services for European destinations from [[Leipzig/Halle Airport]]
* [[AeroLogic]] (''joint venture with [[Lufthansa]]''), [[Schkeuditz]], Germany provides services from Europe to central and eastern Asian destinations from Leipzig/Halle Airport and [[Frankfurt Airport]]
* [[DHL International Aviation ME|SNAS/DHL]], [[Bahrain]] provides services for Middle East destinations from [[Bahrain International Airport]]
==Sponsorships==
[[File:Pair of RS Spyders.jpg|thumb|DHL-colored [[Team Penske]] [[Porsche RS Spyder]] LMP2 racing cars of [[Penske Racing]]]]
[[File:Jordan GP 2002 sato.jpg|thumb|A [[Jordan Grand Prix]] Formula One car with a DHL paint scheme at the US Grand Prix at the Indianapolis track]]
For several years, DHL was the primary sponsor of the [[Penske Racing]] [[Porsche RS Spyder]] [[Le Mans Prototype]]s in the [[International Motor Sports Association]] [[American Le Mans Series]]. DHL have also sponsored [[Ryan Hunter-Reay]]'s #28 [[IndyCar Series]] car for [[Andretti Autosport]] since 2011. They moved to [[Romain Grosjean]] in 2022 and then to [[Álex Palou]] and [[Chip Ganassi Racing]] in 2024. With DHL, Hunter-Reay won the championship for the [[2012 IndyCar Series season]] as well as the [[2014 Indianapolis 500]]. DHL was the main title sponsor of the [[Jordan Grand Prix|Jordan]] [[Formula One]] team during [[2002 Formula One season|2002]]. Since then, DHL has become a regular track-side sponsor at various Formula One races throughout each year, as well as becoming the 'Official Logistics Partner' of the category. Since 2007, they have also sponsored the [[DHL Fastest Lap Award]] for the driver that achieves the fastest laps in a season.<ref>{{Cite news |title=DHL to sponsor Formula 1's fastest laps trophy |publisher=Brand Republic |url=https://www.brandrepublic.com/news/642713/dhl-sponsor-formula-1s-fastest-laps-trophy/ |access-date=16 November 2015}}</ref>
[[Manchester United F.C.|Manchester United Football Club]] announced them as their first training kit sponsor in August 2011, agreeing to a four-year deal with DHL reported to be worth £40 million; it is believed to be the first instance of training kit sponsorship in English football.<ref>{{Cite news |date=22 August 2011 |title=DHL delivers new shirt deal |work=ManUtd.com |publisher=Manchester United |url=https://www.manutd.com/en/News-And-Features/Club-News/2011/Aug/DHL-delivers-ground-breaking-deal.aspx |access-date=22 August 2011}}</ref><ref>{{Cite news |date=22 August 2011 |title=Manchester United unveils two new commercial deals |work=BBC News |publisher=British Broadcasting Corporation |url=https://www.bbc.co.uk/news/business-14615711 |access-date=22 August 2011}}</ref> In 2014, [[FC Bayern Munich]] agreed to a six-year sponsorship deal with DHL.<ref>{{Cite web |title=FCB and DHL announce partnership - FC Bayern München AG |url=http://www.fcbayern.de/en/news/news/2014/fcb-and-dhl-announce-partnership-220814.php |website=FC Bayern München AG}}</ref> In 2012, the company became the main sponsor of [[League of Ireland]] club [[Bohemian F.C.]]<ref>{{Cite web |title=Bohs agree sponsorship deal with DHL - Extratime.ie - League of Ireland |url=http://www.extratime.ie/newsdesk/articles/7567/ |url-status=dead |archive-url=https://web.archive.org/web/20120313020048/http://extratime.ie/newsdesk/articles/7567/ |archive-date=2012-03-13}}</ref>
In 2011, DHL became the title sponsor of the South African Western Cape Rugby Union teams [[Western Province (rugby team)|Western Province]] and the [[Stormers]]. This came into effect on 1 January 2011 for a period of three years.<ref name="stormers_sponsorship">{{Cite web |title=DHL new sponsor for WP/ Stormers Rugby |date=19 November 2010 |url=https://thestormers.com/dhl-new-sponsor-for-wp-stormers-rugby/ |access-date=2014-03-14 |publisher=The Stormers}}</ref> DHL were still the current sponsor for both teams as of the 2017–2018 season.
For the [[2011–12 Volvo Ocean Race]] DHL was one of four race partners providing logistics for this event.<ref>{{Cite web |last=Volvo Ocean Race |title=Volvo Ocean Race |url=http://www.volvooceanrace.com/en/partners/4_DHL.html |url-status=dead |archive-url=https://web.archive.org/web/20120125182003/http://www.volvooceanrace.com/en/partners/4_DHL.html |archive-date=25 January 2012 |access-date=21 December 2011}}</ref><ref>And AFC Champions league Official Timing and Logistics Partner</ref>
In 2014, the company sponsored, with IMG Fashion, ''DHL Exported'', which was aimed at "assisting designers who are already successful locally to gain momentum internationally".<ref name="DHL, IMG Fashion Launch Program to Boost Designers">{{Cite web |last=Lockwood, Lisa |date=5 February 2014 |title=DHL, IMG Fashion Launch Program to Boost Designers |url=https://www.wwd.com/fashion-news/fashion-scoops/a-global-boost-7409299?src=nl/mornReport/20140205 |access-date=5 February 2014 |publisher=WWD}}</ref> DHL Exported will "sponsor a chosen designer for two consecutive seasons at" the Mercedes-Benz Fashion Week in New York, London Fashion Week, Milan Fashion Week or Mercedes-Benz Fashion Week Tokyo.<ref name="DHL, IMG Fashion Launch Program to Boost Designers" /> IMG Fashion "will accept applications from February 17 through April 2 at {{URL|dhlexported.com}}".<ref name="DHL, IMG Fashion Launch Program to Boost Designers" />
Expanding its support to various cultural endeavors, in 2014 DHL signed on as the official logistics partner for Cirque du Soleil. DHL transports up to 2,000 tonnes and 80 freight containers utilizing air, sea, and land to transport the equipment from one city to the next.<ref>[https://www.dhl.com/en/about_us/partnerships/music_and_arts/cirque_du_soleil.html DHL. "Partnerships: Cirque du Soleil." Retrieved June 20, 2016]</ref>
In 2015, DHL became the main sponsor of Italian volleyball club [[Modena Volley]], covering the whole men's [[Italian Volleyball League|SuperLega Italian championship]] and the [[CEV Champions League]].<ref>{{Cite web |last=Kennedy, Mike |date=2 October 2015 |title=Friday's Daily Deal round-up: Love, Raina and more |url=https://www.sportspromedia.com/news/fridays_daily_deal_round_up_love_raina_and_mor |access-date=8 October 2015 |publisher=SportsProMedia}}</ref>
DHL is a major sponsor of [[Surf Life Saving Australia]].<ref>{{Cite news |title=Partners - Surf Life Saving |language=en-US |work=Surf Life Saving |url=https://sls.com.au/partners/ |access-date=2017-01-03 |archive-date=17 February 2017 |archive-url=https://web.archive.org/web/20170217044822/https://sls.com.au/partners/ |url-status=dead }}</ref>
DHL Express, also came on board for the five times Indian Premier League (IPL) champions [[Mumbai Indians]] as a Principal Sponsor and Official Logistics Partner in 2021.<ref>{{Cite news |title=Sponsor - Mumbai Indians |language=en-US |work=Mumbai Indians |url=https://www.mumbaiindians.com/news/dhl-express-joins-mumbai-indians-as-principal-sponsor-and-official-logistics-partner}}</ref>
In 2020 DHL collaborated with [[Veldskoen Shoes]], a [[South Africa]]n shoe company to launch a limited edition sneaker in [[London]] called "Dear Everyone".<ref>{{Cite web |date=2022-03-21 |title=DHL Express X Veldskoen Is The Fashion Collaboration You Didn't Know You Needed |url=https://www.elle.com/uk/fashion/a39489092/dhl-express-partner-with-african-brand-veldskoen/ |access-date=2023-08-21 |website=ELLE |language=en-GB}}</ref>
==See also==
* [[Major League Baseball Delivery Man of the Year Award]]
* [[
* [[DHL Fastest Lap Award]]
* [[Wilmington, Ohio]]
==References==
{{Reflist}}
==
* {{Commons category-inline}}
* {{Official website|www.dhl.com}}
* [https://www.globalaviationresource.com/reports/2009/dhlhubeastmidlands.php Major DHL Express feature on Global Aviation Resource]
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[[Category:Transport companies established in 1969]]
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[[Category:British royal warrant holders]]
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