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There can be a significant gap in the perception of how much a patient needs information, or how effective a provider's communication is.<ref name="In Focus">Teach Back: A tool for improving provider-patient communication. The Ethics Center. 2006. Retrieved from http://www.ethics.va.gov/docs/infocus/InFocus_20060401_Teach_Back.pdf</ref> This can be due to various reasons such as a patient not understanding medical terminology, not feeling comfortable asking questions or even cognitive impairment.
▲'''The Teach-Back Method''', also called the "show-me" method, is a communication confirmation method used by healthcare providers to confirm whether a patient (or care takers) understands what is being explained to them. If a patient understands, they are able to "teach-back" the information accurately. This is a communication method intended to improve [[health literacy]].
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▲There can be a significant gap in the perception of how much a patient needs information, or how effective a provider's communication is.<ref name="In Focus">Teach Back: A tool for improving provider-patient communication. The Ethics Center. 2006. Retrieved from http://www.ethics.va.gov/docs/infocus/InFocus_20060401_Teach_Back.pdf</ref> This can be due to various reasons such as a patient not understanding medical terminology, not feeling comfortable asking questions or even cognitive impairment. <ref name="In Focus" /> Not only does the teach-back method help providers understand the patient's needs in understanding their care, it also allows providers to evaluate their communication skills. <ref name="In Focus" /> Case studies lead by the [[National Quality Forum]] on the informed consent processes of various hospitals found that those that effectively used the teach-back method benefited in areas of quality, patient safety, risk management and cost/efficiency. <ref name="NQF">Implementing a National Voluntary Consensus Standard for Informed Consent: A User's Guide for Healthcare Professionals. National Quality Forum. 2005. Retrieved from http://www.qualityforum.org/Publications/2005/09/Implementing_a_National_Voluntary_Consensus_Standard_for_Informed_Consent__A_User’s_Guide_for_Healthcare_Professionals.aspx</ref>
▲== The Method ==
The [[National Quality Forum]] describes the practice as follows:<ref name="NQF"/><br />
'''Who''' should use the method→ Any healthcare providers. E.g. physicians, nurses, healthcare professionals<br />
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'''How'''→When asked to teach-back, patients should be able to clearly describe or explain the information provided to them.<br />
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Depending on the patient's successful or unsuccessful teach-back, the provider will clarify or modify the information and reassess the teach-back to confirm the patient's comprehension and understanding.
== Knowledge
The cycle of reassessing and teaching back to confirm comprehension has been found to improve knowledge retention and lower readmission rates in heart failure patients.
Beyond healthcare literacy, the teach-back method can be utilized in academic and professional settings as well. Teachers often create [[feedback loops]]
==References==
{{reflist}}
<!--- After listing your sources please cite them using inline citations and place them after the information they cite. Please see http://en.wikipedia.org/wiki/Wikipedia:REFB for instructions on how to add citations. --->
[[Category:Health education]]
[[Category:Practice of medicine]]
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