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Process patterns can be more easily understood by dividing it into terms: "Process", which means the steps followed to achieve a task and "patterns", which means the recurrence of same basic features during the lifecycle of a process. Thus in a more universal term process patterns are common or general solution for a complexity.
Typical
# Customer communication (a process activity).
# Analysis (an action).
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# Design model (a work product).
Process
# Communication.
# Planning.
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