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These four stages are:<ref name="Encoding and Decoding" />
#'''''Production''''' – This is where the encoding, the construction of a message begins. Production process has its own "discursive" aspect, as it is also framed by meanings and ideas; by drawing upon society's dominant ideologies, the creator of the message is feeding off of society's beliefs, and values. Numerous factors are involved in the production process. On one hand "knowledge-in-use concerning the routines of production, technical skills, professional ideologies, institutional knowledge, definitions and assumptions, assumptions about the audience"<ref name="Encoding and Decoding" /> form the "production structures of the television."<ref name="Encoding and Decoding" /> On the other hand, "topics, treatments, agendas, events, personnel, images of the audience,
#'''''Circulation''''' – How individuals perceive things: visual vs. written. How things are circulated influences how audience members will receive the message and put it to use. According to Philip Elliott the audience is both the "source" and the "receiver" of the television message. For example, circulation and reception of a media message are incorporated in the production process through numerous "feedbacks." So circulation and perception, although not identical, are certainly related to and involved into the production process.
#'''''Use''''' (distribution or consumption) – For a message to be successfully "realized", "the broadcasting structures must yield encoded messages in the form of a meaningful discourse."<ref name="Encoding and Decoding" /> This means that the message has to be adopted as a meaningful discourse and it has to be meaningfully decoded. However, the decoding/interpreting of a message requires active recipients.
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David Morley is a sociologist who studies the sociology of the television audience. Known for being a key researcher in conducting [[The Nationwide Project]] in the late 1970s, Morley took this popular news program that aired daily on BBC. It reported on national news from London and the major events of the day, and was broadcast throughout the UK. He applied Hall's [[reception theory]] to study the encoding/decoding model of this news program. This study focused on the ways this program addressed the audience member and the ideological themes it presented. Morley then took it a step further and conducted qualitative research that included individuals with varying social backgrounds. This was where Hall's research came into play. He wanted to see how they would react to certain clips of the program based on Hall's three decoding methods: dominant/hegemonic, negotiated, or oppositional.{{Cn|date=October 2021}}
[[Janice Radway]], an American literary and cultural studies scholar, conducted a study on women in terms of romance reading. In her book ''[[Reading the Romance|Reading the Romance: Women, Patriarchy and Popular Literature]]'', Radway studied a group of midwestern women that were fans of romance novels. She argued that this cultural activity functioned as personal time for women that
== Three positions upon decoding messages ==
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==The encoding/decoding model critique==
Hall's encoding/decoding model has left its proponents with three main problems to solve.<ref>{{cite journal|first1=Shangwei|last1=Wu|first2=Tabe|last2=Bergman|url=http://www.participations.org/Volume%2016/Issue%201/7.pdf|title=An active, resistant audience – but in whose interest? Online discussions on Chinese TV dramas as maintaining dominant ideology|journal=Participations: International Journal of Audience Research|volume=16|issue=1|date=May 2019|page=23}}</ref> The first problem concerns [[polysemy]]. The three positions of decoding proposed by Hall are based on the audience's conscious awareness of the intended meanings encoded into the text. In other words, these positions – agreement, negotiation, opposition – are in relation to the intended meaning. However, polysemy means that the audience may create new meanings out of the text. The audience's perceived meanings may not be intended by the producers. Therefore,
</ref> The third problem addresses the positions of encoding. Hall's model does not differentiate the various positions media producers may take in relation to the dominant ideology. Instead, it assumes that encoding always takes place within a dominant-hegemonic position.<ref name=":0">Ross, S. (2011, May 25th). The encoding/decoding model revisited: ''Annual Meeting of the International Communication Association''. Boston, MA.</ref>
Ross<ref name=":0"/> suggests two ways to modify Hall's typology of the Encoding/Decoding Model by expanding the original version.<ref name="Encoding and Decoding" /> While presenting the modified typology, Ross stresses that his suggested version
In line with previous scholarship criticizing Hall's model, Ross<ref name=":0" /> and Morley<ref name=":1">Morley, D. (2006). Unanswered questions in audience research. ''Communication Review 9''(2), 101-121.</ref> argue that the model has some unsolved problems. First, Morley mentions that in the decoding stage there is a need to distinguish comprehension of the text and its evaluation. Comprehension here refers to the reader's understanding of the text in the basic sense and the sender's intention, and to possible readers interpretations of the text (borrowed from Schroder<ref name=":2">Schrøder, K. (2000). Making sense of audience discourses: Towards a multidimensional model of mass media reception. ''European Journal of Cultural Studies 3''(2), 233-258.</ref>). Evaluation is how readers relate the text to the ideological position (also borrowed from Schroder<ref name=":2" />).
Second, Morley<ref name=":1" /> discusses the problem of understanding the concept of
In order to address these problems, Ross<ref name=":0" /> suggests two steps in modifying the original model. The first step is to distinguish between the graphical model and the typology, which is different decoding positions (dominant-hegemonic, negotiated, and oppositional). The second step is to divide the model into two versions, an ideology version (Figure 1) and a text-related version (Figure 2).
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{{=}} ''Agreement with oppositional text''
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The main addition in both new typologies of Hall's model are two types of encoding meanings, which are a Negotiated position and an Oppositional position. As the original model makes all media institutions encode messages in the dominant-hegemonic manner,<ref name="Encoding and Decoding" /> Ross<ref name=":0" /> takes a step further and
Another addition to the original model is the appearance of a Neutralization category meaning that media texts encoded within an oppositional or negotiated framework are decoded according to the dominant ideology. Let's look at the upper right corner of the Ross ideology version (Figure 1) at the cell when a radical text intersects with a dominant-hegemonic decoding position. For example, neutralization will happen if a TV news report conveying a message about an oppositional political party in Russia may be interpreted by a conservative viewer as an evidence of the US sponsorship of anti-government organizations underlying Russian independency. Let's now look at the lower right corner of the same version at the cell when a radical text is decoded by viewers within an oppositional position. In this case
'''Figure 2. The modified encoding/decoding typology (text-relative version)'''<ref name=":0" />
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{{=}} ''Neutralization''
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In order to avoid misinterpretations and to make an alternative typology more reader-friendly, Ross suggests a text-relative version that stresses not the ideological tendency of the text, but rather if receivers are in agreement or opposition with any kind of text.<ref name=":0" /> In this version Ross changed the term 'dominant-hegemonic' to
In the text-relative version a Neutralization category moved to the lower right cell while saving its meaning. Neutralization means applying dominant ideology to the radical text or rejecting oppositional texts.
Wu and Bergman<ref>Wu, S., & Bergman, T. (2019). An active, resistant audience – but in whose interest? Online discussions on Chinese TV dramas as maintaining dominant ideology. ''Participations 16''(1), 23.</ref> propose a revision to Hall's encoding/decoding model in a different way. They conceptualize the adoption of certain codes by producers and viewers respectively as ''encoding strategies'' and ''decoding strategies''. For producers, encoding strategies are partly influenced by their imagination of how the audience will decode their products, which they conceptualize as the ''imagined decoding strategies''. For viewers, their awareness of the
To conclude, while Hall's Encoding/Decoding model of communication is highly evaluated and widely used in research, it has been criticised as it contains some unsolved problems. This section discussed some flaws in the original model and introduced proposed revisions to Hall's typology.
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