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{{Use mdy dates|date=July 2024}}
{{Infobox company
| name
| logo
| logo_caption
| type
| ISIN
| industry
| [[Information technology|Information Technology]]
| [[Software industry|Software (Telecom)]]
}}
| genre
| [[Business support system|Business Support System (BSS)]]
| [[Operations support system|Operations Support System (OSS)]]
}}
| founded
| founder
|Bonnie Ward
|Michael Feinberg
}}
| hq_location
| hq_location_city
| hq_location_country= [[United States]]
| area_served
| num_locations=
| num_locations_year= <!-- Year of num_locations data (if known) -->
| key_people
|Andrew Feinberg ([[Chair (officer)|Chair]] & [[Chief executive officer|CEO]])<ref name=PitchBook1 /><ref name=cw />
| Kelly Thoms ([[Chief human resources officer|CPO]])
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| Frank DeTraglia ([[Chief customer officer|CCO]])
}}
| products
| services
| [[Consultant|Consulting]]
| [[Managed services|Managed Services]]
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| num_employees= 8,844<ref name=PitchBook1 />
| num_employees_year= 2023
| parent
| website
| footnotes
}}
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==History==
Founded in 1993, the company provides [[wikt:full-stack|full-stack]] [[OSS/BSS]] solutions to [[communications service provider]]s.<ref name=PitchBook1>{{Citation |url= https://pitchbook.com/profiles/company/94460-59 |title= Netcracker Technology |access-date= August 28, 2024 |website= PitchBook}}</ref> Netcracker has since expanded into cloud-native, [[Microservices|microservices-based]] solutions,<ref name=appsource /> [[virtualization]], [[automation]], [[generative artificial intelligence]] (GenAI)<ref name="TelReview2023" /> and [[Digital Satellite Service]] solutions.
On October 21, 2008, '''NEC Corporation''' acquired Netcracker for about {{currency|300 million|USD|passthrough=yes}} making it a wholly owned subsidiary of NEC.<ref name=PitchBook1 /><ref name=mergr1>{{Citation |title= NEC Acquires Netcracker Technology |url= https://mergr.com/nec-acquires-netcracker-technology |access-date= July 6, 2024 |website= Mergr.com}}</ref><ref name=clever>{{Citation |title= Netcracker Technology |url= https://www.cleverism.com/company/netcracker-technology/ |website= Cleverism.com}}</ref> According to online publication, ''ComputerWorld'', the acquisition would expand NEC's offerings to several more industries including Internet Service Providers, broadband network companies and large-business service companies. The expansion is due to Netcracker's telecommunication provider customer base. NEC was expecting the acquisition to generate {{currency|1.9 billion|USD|passthrough=yes}} over the following 5 years through providing services to international carriers.<ref name=cw>{{Citation |title= NEC to acquire NetCracker for $300 million |last= Gross |first= Grant |url= https://www.computerworld.com/article/1320113/nec-to-acquire-netcracker-for-300-million.html |date= June 29, 2008 |access-date= July 10, 2024 |website= Computerworld}}</ref>
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==Products and Services==
{{More citations needed section|date=July 2024}}
Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.<ref name=6sense>{{Citation |url= https://6sense.com/tech/unified-communications/netcracker-market-share |title= Netcracker |website= 6Sense |access-date= August 30, 2024 |quote= Around the world in 2024, over 287 companies have started using Netcracker as Unified Communications tool}}</ref><ref name=sp>{{Citation |url= https://www.silver-peak.com/company/tech-partners/nfv/necnetcracker |title= Technology Alliances NFV - NEC/Netcracker |website= SilverPeak |access-date= August 30, 2024 |quote= ...a forward-looking software company, offering mission-critical solutions to service providers around the globe}}</ref>
===Products===
* [[Cloud computing|Cloud services]]<ref
* [[Customer Engagement]] (customer experience and service-related transitions)
* Digital [[OSS/BSS]]<ref name=appsource>{{Citation |url= https://appsource.microsoft.com/en-us/product/web-apps/netcrackertechnology1583914445588.5678?tab=overview |title= Digital OSS by NetCracker Technology - Driving Operations in a Digital World |website= Microsoft AppSource |access-date= August 30, 2024 |quote= Netcracker Digital OSS utilizes a microservices-based, cloud-native architecture}}</ref>
===Managed Services===
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===Professional Services===
* [[Business consultant|Business]] & [[Technology Consulting]]<ref name=6sense />
* [[End-to-end principle|End-to-End]] [[Program management|Program]] Delivery
* [[DevOps]] Enablement
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| US8897174B2 || September 18, 2009 || November 25, 2014 || Network configuration management || July 11, 2030<ref>{{Citation |url= https://patents.google.com/patent/US8897174B2/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Network configuration management |website= Google Patents}}</ref>
|}
===Industry awards===
====Frost & Sullivan Technology Innovation Leadership Award====
* Global OSS/BSS (2023)<ref name=nc3>{{Citation |title= Netcracker Receives Global and Asia-Pacific OSS/BSS Awards from Frost & Sullivan |url= https://www.netcracker.com/news/press-releases/netcracker-receives-global-and-asia-pacific-oss/bss-awards-from-frost-and-sullivan.html |date= November 28, 2023 |access-date= July 6, 2024 |website= Netcracker.com}}</ref>
* Asia-Pacific OSS/BSS (2023)<ref name=nc3 /><ref name=otis>{{cite web |last= Eleven |first= Otis |title= Netcracker Receives Global And Asia-Pacific OSS/BSS Awards From Frost & Sullivan |url= https://medium.com/@elevenotis/netcracker-receives-global-and-asia-pacific-oss-bss-awards-from-frost-sullivan-f772712a8e67 |website= Medium |access-date= July 10, 2024 |date= November 29, 2023}}</ref>
====FutureNet World Awards====
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