Netcracker Technology: Difference between revisions

Revision as of 02:09, 4 September 2024

Revision as of 21:20, 5 September 2024

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{{Short description|IT solutions company offering telecom companies various OSS and BSS products/services to telecom companies}}

{{Use mdy dates|date=July 2024}}

{{Infobox company

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===Acquisitions===

* 2004 {{En dash}} Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering and IT consulting.<ref name=PitchBook2>{{Citation |url= https://pitchbook.com/profiles/company/185740-93#overview |title= Firma AVD |access-date= August 29, 2024 |website= PitchBook}}</ref><ref name=FL>{{Citation |url= https://www.thefreelibrary.com/NetCracker+acquires+professional+services+firm+Firma+AVD.-a0124180972 |title= NetCracker acquires professional services firm Firma AVD |access-date= August 29, 2024 |website= TheFreeLibrary}}</ref>

* 2011 {{En dash}} [[Subex|Subex's]] activation business, including Subex's NetProvision, NetOptimizer, Vector products and associated business.<ref name=vanilla>{{cite web |title= NetCracker acquisition sees Subex bidding farewell to Syndesis |last= Dye |first= Mark |url= https://www.vanillaplus.com/2011/09/20/1447-netcracker-acquisition-sees-subex-bidding-farewell-to-syndesis/ |website= Vanilla+ |date= September 20, 2011 |access-date= July 10, 2024 |quote= The move sees NetCracker picking up Subex's NetProvision, NetOptimizer, Vector products and associated business... Financial terms of the agreement were not disclosed.}}</ref><ref name=middleton>{{Citation |title= Subex sells service fulfilment business to NetCracker |last= Middleton |first= James |url= https://www.telecoms.com/5g-6g/subex-sells-service-fulfilment-business-to-netcracker#close-modal |date= September 21, 2011 |access-date= July 10, 2024 |website= Telecoms.com}}</ref><ref name=bw1>{{Citation |title= Netcracker Announces Agreement to Acquire Subex’s Activation Business |url= https://www.businesswire.com/news/home/20110919006882/en/NetCracker-Announces-Agreement-Acquire-Subex%E2%80%99s-Activation-Business |date= September 19, 2011 |access-date= July 5, 2024 |website= BusinessWire.com}}</ref>

* 2012 {{En dash}} Global Information Management division of [[Convergys]]<ref name=nec1>{{Citation |title= NEC Announces Agreement to Acquire Convergys' Global Information Management (IM) Business, a Leader in Business Support Systems (BSS) |url= https://www.nec.com/en/press/201203/global_20120322_02.html |date= March 22, 2012 |access-date= July 10, 2024 |website= NEC.com}}</ref><ref name=nec2>{{Citation |title= NEC Completes Acquisition of Convergys Corporation's Information Management (IM) Business |url= https://www.nec.com/en/press/201205/global_20120517_02.html |date= May 16, 2012 |access-date= July 10, 2024 |website= NEC.com}}</ref><ref name=fn>{{Citation |title= NEC wraps up its purchase of Convergys' IM business |last= Buckley |first= Sean |url= https://www.fierce-network.com/telecom/nec-wraps-up-its-purchase-convergys-im-business |date= May 17, 2012 |access-date= July 10, 2024 |website= Fierce Network}}</ref>

* 2016 {{En dash}} CoralTree Systems, a systems integrator and service provider<ref name=cm>{{Citation |title= Netcracker Acquires CoralTree Systems |url= https://www.capacitymedia.com/article/29ot865vu8akt0jzxlyps/news/netcracker-acquires-coraltree-systems |website= CapacityMedia.com |date= July 13, 2016 |access-date= July 10, 2024}}</ref><ref name=bw2>{{Citation |title= Netcracker Acquires CoralTree Systems |url= http://www.businesswire.com/news/home/20160712006099/en/Netcracker-Acquires-CoralTree-Systems |website= BusinessWire.com |date= July 12, 2016 |access-date= July 5, 2024}}</ref>

==Products and Services==

{{More citations needed section|date=JulySeptember 2024}}

Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.<ref name=6sense>{{Citation |url= https://6sense.com/tech/unified-communications/netcracker-market-share |title= Netcracker |website= 6Sense |access-date= August 30, 2024 |quote= Around the world in 2024, over 287 companies have started using Netcracker as Unified Communications tool}}</ref><ref name=sp>{{Citation |url= https://www.silver-peak.com/company/tech-partners/nfv/necnetcracker |title= Technology Alliances NFV - NEC/Netcracker |website= SilverPeak |access-date= August 30, 2024 |quote= ...a forward-looking software company, offering mission-critical solutions to service providers around the globe}}</ref>

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===Industry awards===

===='''[[Frost & Sullivan Technology Innovation Leadership Award====]]'''

* GlobalCompany of the Year – Asia-Pacific OSS/ BSS Industry (2023)<ref name=nc3techdogs>{{Citation |url= https://www.techdogs.com/tech-news/business-wire/netcracker-receives-global-and-asia-pacific-oss-bss-awards-from-frost-sullivan |title= Netcracker Receives Global andAnd Asia-Pacific OSS/BSS Awards fromFrom Frost & Sullivan |website= TechDogs |access-date= September 5, 2024}}</ref><ref name=Frost1>{{Citation |url= https://www.netcrackerfrost.com/newsanalytics/pressbest-releases/netcrackerpractices-receives-global-and-asia-pacific-ossrecognition/bss2023-awards-from-frost-andaward-sullivan.htmlrecipients/ |datetitle= NovemberFrost 28,& Sullivan 2023 Award Recipients |website= Frost & Sullivan |access-date= JulySeptember 65, 2024 |website= Netcracker.com}}</ref>

* Technology Innovation Leadership – Global OSS/BSS (2023)<ref name=techdogs /><ref name=Frost1 />

* Asia-Pacific OSS/BSS (2023)<ref name=nc3 /><ref name=otis>{{cite web |last= Eleven |first= Otis |title= Netcracker Receives Global And Asia-Pacific OSS/BSS Awards From Frost & Sullivan |url= https://medium.com/@elevenotis/netcracker-receives-global-and-asia-pacific-oss-bss-awards-from-frost-sullivan-f772712a8e67 |website= Medium |access-date= July 10, 2024 |date= November 29, 2023}}</ref>

* Company of the Year – Asia-Pacific OSS BSS Industry (2022)<ref name=Frost3>{{Citation |url= https://www.frost.com/analytics/best-practices-recognition/2022-award-recipients/ |title= Frost & Sullivan 2022 Award Recipients |website= Frost & Sullivan |access-date= September 5, 2024}}</ref>

* Company of the Year – Asia-Pacific OSS BSS Industry – ''Excellence in Best Practices'' (2021)<ref name=Frost>{{Citation |url= https://www.frost.com/wp-content/uploads/2021/09/2021-Award-Write-Up-Netcracker-Technology.pdf |format= PDF |title= Netcracker Technology Recognized as the 2021 Company of the Year |page= 6 |quote= With its strong overall performance, Netcracker Technology earns Frost & Sullivan’s 2021 Asia-Pacific Company of the Year Award. |website= Frost & Sullivan |access-date= September 5, 2024}}</ref>

* Global OSS/BSS Technology Innovation Award (2021)<ref name=Frost2>{{Citation |url= https://www.frost.com/news/frost-sullivan-recognizes-netcracker-with-2021-global-oss-bss-technology-innovation-award/

|title= Frost & Sullivan recognizes Netcracker with 2021 Global OSS/BSS Technology Innovation Awardfor Enabling Communication Service Providers with Its Cloud-Native, Full-Stack BSS/OSS Solution

|date= December 8, 2021 |website= Frost & Sullivan |___location= San Antonio, TX |access-date= September 5, 2024}}</ref>

'''FutureNet World Awards'''

* The Customer Experience Award (2024)<ref name=Future>{{Citation |url= https://futurenetworld.net/events/futurenet-world-2024/event-awards/ |title= FutureNet World Awards |website= FutureNet World |access-date= September 5, 2024}}</ref><ref name=Future1>{{Citation |url= https://futurenetworld.net/automation-and-sustainability/crowning-glory-futurenet-world-announces-2024-award-winners/2024/05/ |title= Crowning glory: FutureNet World announces 2024 Award winners |website= FutureNet World |access-date= September 5, 2024}}</ref>

* The Automation Solution Award (2023)<ref name=Future2>{{Citation |url= https://futurenetworld.net/automation-and-sustainability/futurenet-world-2023-awards-the-winners-who-cleared-the-ever-higher-bar/2023/06/ |title= FutureNet World 2023 Awards – The winners who cleared the ever-higher bar |website= FutureNet World |access-date= September 5, 2024 |quote= The Automation Solution Award was won by Netcracker Technology for its cloud-native Network Domain Orchestration (NDO).}}</ref><ref name=Future3>{{Citation |url= https://futurenetworld.net/events/futurenet-world-2023/event-awards/ |title= FutureNet World Awards |website= FutureNet World |access-date= September 5, 2024}}</ref>

====FutureNet'''Gold WorldStevie Awards===='''

The American Business Awards – ''Product Management & New Product Awards'' – 2024<ref name=Stevie2>{{Citation |url= https://stevieawards.com/aba/product-management-new-product-awards |title= Product Management & New Product Awards |website= Stevie Awards |access-date= September 5, 2024}}</ref>

* The Automation Solution Award (2024)<ref name=nc2>{{Citation |title= Netcracker Receives Awards for Achievements in Customer Experience and Automation from FutureNet World |url= https://www.netcracker.com/news/press-releases/netcracker-receives-awards-for-achievements-in-customer-experience-and-automation-from-futurenet-world.html |date= May 22, 2024 |access-date= July 6, 2024 |website= Netcracker.com}}</ref>

* Product Management Category – Telecommunications – Product

* The Customer Experience Award (2024)<ref name=nc2 />

* Business Technology Category – Mobile Operations Management Solution (2024)<ref name=nc1 />

* Business Technology Category – Subscription Billing Solution

The International Business Awards – ''New Product Awards'' – 2024<ref name=Stevie1>{{Citation |url= https://stevieawards.com/iba/new-product-awards-category-winners-0 |title= The International Business Awards – New Product Awards Category Winners |website= Stevie Awards |access-date= September 5, 2024}}</ref>

====Gold Stevie Award Winner====

* Product & Service Category – Telecommunications – Product

* New Product Award – Subscription Billing Solution (2024)<ref name=nc1>{{Citation

|title= Netcracker Honored as Gold Stevie Award Winner for 3 Categories in 2024 American Business Awards Program |url= https://www.netcracker.com/news/press-releases/netcracker-honored-as-gold-stevie-award-winner-for-3-categories-in-2024-american-business-awards-program.html |date= July 1, 2024 |access-date= July 5, 2024 |website= Netcracker.com}}</ref>

* Mobile Operations Management Solution (2024)<ref name=nc1 />

* Telecommunication - Product (2024)<ref name=nc1 />

===='''[[MEF Forum|Metro Ethernet Forum (MEF)]] Excellence Award===='''

* Most Impactful Service Automation Vendor (2023)<ref name=nc4MEF>{{Citation |titleurl= Netcrackerhttps://www.mef.net/awards/2023-most-impactful-service-automation-vendor/ Receives|title= MEF Excellence Award for2023 Most Impactful Service Automation Vendor |website= MEF.net |access-date= September 5, 2024}}</ref><ref name=MEF1>{{Citation |url= https://www.netcrackermef.comnet/news/press-releases/netcracker-receives-mef-excellencehonors-awardindustry-forleaders-mostat-impactful-service-automation-vendor.htmlgne/ |title= MEF Honors Industry Leaders at GNE |first= Melissa |last= Power |date= October 184, 2023 |access-date___location= July 6Dallas, 2024Texas |website= NetcrackerMEF.comnet |access-date= September 5, 2024}}</ref>

* Market Game Changer Award (2021)<ref name=MEF2>{{Citation |url= https://www.mef.net/news/mef-poc-showcase-award-winners/ |title= MEF Announces Proof of Concept Showcase Award Winners |date= March 10, 2021 |___location= Los Angeles |website= MEF.net |access-date= September 5, 2024}}</ref>

* MEF 3.0 Proof of Concept Award Winner – SD-WAN Implementation (2019)<ref name=MEF3>{{Citation |url= https://www.mef.net/news/award-winning-mef-3-0-proof-of-concept/ |title= Award-Winning MEF 3.0 Proof of Concept Demonstrations Recognized at MEF19 |date= November 21, 2019 |___location= Los Angeles |website= MEF.net |access-date= September 5, 2024}}</ref>

===='''Telecom Review Excellence Award===='''

* Best AI Use for Network Monetization – Global (2023)<ref name=nc5>{{Citation |title= Netcracker Wins Telecom Review Excellence Award for Best Global Digital Transformation Provider |url= https://www.netcracker.com/news/press-releases/netcracker-wins-telecom-review-excellence-award-for-best-global-digital-transformation-provider.html |date= March 8, 2023 |access-date= July 7, 2024 |website= Netcracker.com }}</ref><ref name="TelReview2023">{{cite webCitation |title= Telecom Review Excellence Awards 2023: Meet the Winners |url= https://www.telecomreview.com/articles/reports-and-coverage/7632-telecom-review-excellence-awards-2023-meet-the-winners |website= Telecom Review |access-date= July 10, 2024 |date= December 8, 2023 |quote= With its remarkable ability to create new content and engage in powerful human-like interactions, generative AI (GenAI) has the potential to dramatically enhance business and operational efficiency and usher in a new era of customer satisfaction across the telecom industry. Netcracker has proved this by producing the best AI use case for network monetization}}</ref>

* Best BSS Solution – Global (2023)<ref name=TelReview2023 />

* Best Global Digital Transformation Provider (2022)<ref name=TelReview2022>{{cite webCitation |title= Presenting the Winners of Telecom Review Excellence Awards 2022 |url= https://www.telecomreview.com/articles/reports-and-coverage/6598-presenting-the-winners-of-telecom-review-excellence-awards-2022

|website= Telecom Review |access-date= July 10, 2024 |date= December 9, 2022 |quote= Their full suite of pre-integrated solutions, precise delivery and extensive expertise will enable them to sustain rapid growth, achieve improved customer experience and deliver new innovative products in the 5G era}}</ref>

* Best Cloud Provider (2021)<ref name=TelReview2021>{{Citation |title= Telecom Review Excellence Award winners for 2021 |url= https://www.telecomreview.com/articles/reports-and-coverage/5672-telecom-review-excellence-award-winners-for-2021 |website= Telecom Review |access-date= September 5, 2024 |date= December 9, 2021}}</ref>

===='''Telecoms.com’s Glotel Awards===='''

* Progressing Monetization and Mobile Money (2023)<ref name=Telecom>{{Citation |url= https://www.telecoms.com/communications-service-provider/2023-global-telecoms-awards-winners-announced |title= 2023 Global Telecoms Awards winners announced |date= November 30, 2023 |access-date= September 5, 2024}}</ref><ref name=Telecom1>{{Citation |last= Bicheno |first= Scott |title= 2023 Global Telecoms Awards winners announced |url= https://www.telecoms.com/communications-service-provider/2023-global-telecoms-awards-winners-announced |website=Telecoms.com |access-date= July 10, 2024 |date= November 30, 2023 |quote= Progressing Monetization and Mobile Money}}</ref>

* BSS/OSS Transformation Excellence (2023)<ref name=nc6>{{Citation |title= Netcracker Wins Glotel Awards for BSS/OSS Transformation Excellence and Best Digital Transformation Project |url= https://www.netcracker.com/news/press-releases/netcracker-wins-glotel-awards-for-bss/oss-transformation-excellence-and-best-digital-transformation-project.html |date= February 16, 2023 |access-date= July 7, 2024 |website= Netcracker.com}}</ref><ref>{{cite web |last= Bicheno

* Best Digital Transformation Project – ''Netcracker Digital BSS'' (2022)<ref name=Telecom2>{{Citation |firstlast1=Bicheno |first1=Scott |title= 20232022 Global TelecomsTelecom Awards winners announcedrevealed |url= https://www.telecoms.com/communicationsenterprise-service-providertelecoms/20232022-global-telecomstelecom-awards-winners-announcedrevealed |website=Telecoms.com |access-date= July 10, 2024 |date=December November 301, 2023 |quote= Progressing Monetization and Mobile Money2022}}</ref>

* BSS/OSS transformationTransformation excellenceExcellence (2022)<ref name=Bicheno2Telecom2 />

* Best Digital Transformation Project (2022<ref name="Bicheno2">{{cite web |last1=Bicheno |first1=Scott |title=2022 Global Telecom Awards winners revealed |url=https://www.telecoms.com/enterprise-telecoms/2022-global-telecom-awards-winners-revealed |website=Telecoms.com |access-date=July 10, 2024 |date=December 1, 2022}}</ref> & 2023<ref name=nc6 />)

* Digital Transformation Innovation – ''Netcracker 2020 Digital Transformation Solution'' (2020)<ref name=Telecom3>{{Citation |url= https://www.telecoms.com/operator-ecosystem/emerging-technologies-win-big-at-the-2020-glotel-awards |title= Emerging technologies win big at the 2020 Glotel Awards |website=Telecoms.com |access-date= September 5, 2024 |date= November 6, 2020}}</ref>

* BSS/OSS transformation excellence (2022)<ref name=Bicheno2 />

===='''Telcoms World Middle East Awards===='''

* 5G Innovator of the Year (2022)<ref>{{cite web |last= Bayat |first= Ehsan |title= These 3 Operators Won at the 2022 Telecoms World Middle East Awards |url= https://ehsanbayat.com/these-3-operators-won-at-the-2022-telecoms-world-middle-east-awards/ |access-date= July 10, 2024 |date= October 11, 2022}}</ref><ref name="SalesTech">{{cite web |title=Netcracker Wins Awards for Virtualization and 5G Innovator of the Year

|url=https://salestechstar.com/digital-workspace-platforms/netcracker-wins-awards-for-virtualization-and-5g-innovator-of-the-year/ |website=SalesTechSeries |access-date=July 10, 2024 |date=June 1, 2022 |quote=The awards, for Virtualization & Cloud leadership and 5G Innovator of the Year, validate Netcracker’s many projects in the Middle East region...}}</ref>

* Virtualization & Cloud Leadership (2022)<ref name=SalesTech />

====Telemanagement Forum ('''[[TM Forum|TMForumTelemanagement Forum]]) Excellence Award===='''

* Excellence in Customer Experience (2024)<ref name="TMF1">{{cite webCitation |title= From Transformative Customer Programs to Integrated IoT, AI and 5G Solutions – meet the 17th Annual TM Forum Excellence Awards Winners |url= https://www.tmforum.org/press-and-news/from-transformative-customer-programs-to-integrated-iot-ai-and-5g-solutions-meet-the-17th-annual-tm-forum-excellence-awards-winners/ |website= TMForum |access-date= July 10, 2024 |date= June 18, 2024}}</ref>

* Operational Transformation and Agility Award (2018 & 2019)<ref name="TMF2">{{cite webCitation |title= Excellence Awards 2019 Winners |url= https://www.tmforum.org/about-tm-forum/awards-and-recognition/excellence-awards/past-winners/ |website= TMForum |access-date= July 10, 2024}}</ref>

* Outstanding Contribution to Enabling Improved Business Agility Award (2016 & 2017)<ref name=TMF2 />

* Customer Centricity – Solution Provider Award (2015)<ref name=TMF2 />

* TM Forum Best Practices Award – Supplier / System Integrator (2009)<ref name=TMF2 />

===='''Vodafone Oman’s Chairman Award===='''

* Champion Partner of the Year (2023)<ref name=nc7TelReview4>{{Citation |title= Netcracker Receives Vodafone Oman’s Chairman Award for Champion Partner of the Year |url= https://www.netcracker.com/news/press-releases/netcracker-receives-vodafone-oman’s-chairman-award-for-champion-partner-of-the-year.html |date= March 29, 2023 |access-date= July 7, 2024 |website= Netcracker.com}}</ref><ref>{{cite web |title= A Partner From Day One: Vodafone Oman Recognizes Netcracker’s Key Contributions |url= https://www.telecomreview.com/articles/telecom-operators/6922-a-partner-from-day-one-vodafone-oman-recognizes-netcracker-s-key-contributions |website= Telecom Review |access-date= July 10, 2024 |date= March 30, 2023}}</ref>

==See also==