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| hq_location= 95 Sawyer Road<ref name=PitchBook1 />
| hq_location_city= [[Waltham, Massachusetts]]<ref name=doj />
| hq_location_country= [[United States]]
| area_served= Worldwide
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'''Netcracker Technology Corporation''', a [[subsidiary|wholly owned subsidiary]] of [[NEC Corporation]], provides [[Information technology]] (IT) solutions, products and professional services for communications service providers (CSPs) and cable providers. Products and services revolve around [[business support system]] (BSS) and [[operational support system]]s (OSS) solutions.
==History==
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* 2012 {{En dash}} Global Information Management division of [[Convergys]]<ref name=nec1>{{Citation |title= NEC Announces Agreement to Acquire Convergys' Global Information Management (IM) Business, a Leader in Business Support Systems (BSS) |url= https://www.nec.com/en/press/201203/global_20120322_02.html |date= March 22, 2012 |access-date= July 10, 2024 |website= NEC.com}}</ref><ref name=nec2>{{Citation |title= NEC Completes Acquisition of Convergys Corporation's Information Management (IM) Business |url= https://www.nec.com/en/press/201205/global_20120517_02.html |date= May 16, 2012 |access-date= July 10, 2024 |website= NEC.com}}</ref><ref name=fn>{{Citation |title= NEC wraps up its purchase of Convergys' IM business |last= Buckley |first= Sean |url= https://www.fierce-network.com/telecom/nec-wraps-up-its-purchase-convergys-im-business |date= May 17, 2012 |access-date= July 10, 2024 |website= Fierce Network}}</ref>
* 2016 {{En dash}} CoralTree Systems, a systems integrator and service provider<ref name=cm>{{Citation |title= Netcracker Acquires CoralTree Systems |url= https://www.capacitymedia.com/article/29ot865vu8akt0jzxlyps/news/netcracker-acquires-coraltree-systems |website= CapacityMedia.com |date= July 13, 2016 |access-date= July 10, 2024}}</ref><ref name=bw2>{{Citation |title= Netcracker Acquires CoralTree Systems |url= http://www.businesswire.com/news/home/20160712006099/en/Netcracker-Acquires-CoralTree-Systems |website= BusinessWire.com |date= July 12, 2016 |access-date= July 5, 2024}}</ref>
===Enhanced Security Plan Agreement===
On December 11, 2017, the [[United States Department of Justice]] announced in a press release a mutual agreement was reached with Netcracker regarding enhanced security protocols in software development.<ref name=doj>{{Citation |url= https://www.justice.gov/opa/pr/national-security-division-announces-agreement-netcracker-enhanced-security-protocols |title= National Security Division Announces Agreement with Netcracker for Enhanced Security Protocols in Software Development |website= Justice.gov |date= December 11, 2017 |access-date= August 30, 2024}}</ref> One primary finding that led to the agreement was Netcracker's use of a global technical workforce creating concerns for security of [[Information sensitivity#Personal and private information|sensitive individual data]], [[Information sensitivity#Digital sensitive information|sensitive network data]], and [[Infrastructure#Communications|domestic communications infrastructure]]. This concern was considered ''critical'' in light of "the cyber threat posed by foreign government agencies and cyber criminals".<ref name=doj2 /> The agreement would enhance security of U.S. [[telecommunications network]]s limiting information sent to, stored in, or accessed from overseas locations. Under the non-prosecution and security agreement,<ref name=doj2>{{Citation |url= https://www.justice.gov/media/924701/dl?inline |format= PDF |title= Netcracker Technology Corporation Non-Prosecution and Security Agreement |date= December 6, 2017 |access-date= September 5, 2024}}</ref> Netcracker would designate a Security Director and create/implement a security policy detailing specific procedures to comply with the plan.<ref name=doj3>{{Citation |url= https://www.justice.gov/file/1017066/dl |format= PDF |title= Enhanced Security Plan for U.S.-Based Customers’ Domestic Communications Infrastructure |website= Justice.gov |access-date= August 30, 2024}}</ref>
==Products and Services==
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