Content deleted Content added
Significant rewrite. |
M.moosavi64 (talk | contribs) Measurement defenition added |
||
Line 5:
}}
{{technical|date=January 2025}}
'''Computer user satisfaction''' is the systematic [[measurement]] and evaluation of how well a [[computer system]] or [[computer application|application]] fulfills the needs and expectations of individual users. While sometimes referred to as '''System Satisfaction'''—especially when examining broader user groups or entire customer bases—it is also known simply as '''User Satisfaction''' in other contexts. These related terms can vary in scope, survey depth, anonymity, and in how the findings are applied or translated to value.
Evaluating [[user satisfaction]] helps gauge product stability, track industry trends, and measure overall user contentment. These insights are valuable for business strategy, market research, and sales forecasting, as they enable organizations to preempt dissatisfaction and protect their market share and revenue by addressing issues before they escalate.
| |||