End-user development: Difference between revisions

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In this collaboration, various approaches such as the Software Shaping Workshop<ref>{{Cite book|title=End User Development|last1=Lieberman|first1=Henry|last2=Paternò|first2=Fabio|last3=Klann|first3=Markus|last4=Wulf|first4=Volker|date=2006-01-01|publisher=Springer Netherlands|isbn=9781402042201|editor-last=Lieberman|editor-first=Henry|series=Human-Computer Interaction Series|pages=[https://archive.org/details/enduserdevelopme0000unse/page/1 1–8]|language=en|doi=10.1007/1-4020-5386-x_1|s2cid=15559793 |editor-last2=Paternò|editor-first2=Fabio|editor-last3=Wulf|editor-first3=Volker|url=https://archive.org/details/enduserdevelopme0000unse/page/1}}</ref> are proposed to bridge the communication gap between professional developers and end-user developers. These approaches often provide translucency according to the social translucence model,<ref>{{Cite journal|last1=Erickson|first1=Thomas|last2=Kellogg|first2=Wendy A.|date=2000-03-01|title=Social Translucence: An Approach to Designing Systems That Support Social Processes|journal=ACM Trans. Comput.-Hum. Interact.|volume=7|issue=1|pages=59–83|doi=10.1145/344949.345004|s2cid=5943805 |issn=1073-0516}}</ref> enabling everyone in the collaboration to be aware of changes made by others and to be held accountable of their actions because of the awareness.

Besides programming collaboration platforms like GitHub, which are mostly utilized by expert developers due to their steep learning curve, collaborations among end-user developers often take place on wiki platforms where the software artifacts created are shared. End-user development is also often used for creating automation scripts or interactive tutorials for sharing “how-to” knowledge. Examples of such application include CoScripter<ref>{{Cite book|last1=Leshed|first1=Gilly|last2=Haber|first2=Eben M.|last3=Matthews|first3=Tara|last4=Lau|first4=Tessa|title=Proceedings of the SIGCHI Conference on Human Factors in Computing Systems |chapter=CoScripter |date=2008-01-01|series=CHI '08|___location=New York, NY, USA|publisher=ACM|pages=1719–1728|doi=10.1145/1357054.1357323|isbn=9781605580111|s2cid=5989563 }}</ref> and HILC.<ref>{{Cite book|last1=Intharah|first1=Thanapong|last2=Turmukhambetov|first2=Daniyar|last3=Brostow|first3=Gabriel J.|title=Proceedings of the 22nd International Conference on Intelligent User Interfaces |chapter=Help, It Looks Confusing |date=2017-01-01|series=IUI '17|___location=New York, NY, USA|publisher=ACM|pages=233–243|doi=10.1145/3025171.3025176|isbn=9781450343480|s2cid=16596496 }}</ref> In such applications, user can create scripts for tasks using pseudo-natural language or via programming by demonstration. The users can choose to upload the script to a wiki style repository of scripts. OnUsers thison wiki,such userswikis can browse available scripts and extend existing scripts to support additional parameters, to handle additional conditions or to operate on additional objects.

Online and offline communities of end-user developers have also been formed, where end-user developers can collaboratively solve EUD problems of shared interest or for mutual benefit. In such communities, local experts spread expertise and advice. Community members also provide social support for each other to support the collaborative construction of software.<ref>{{Cite journal|last1=Fischer|first1=G.|last2=Giaccardi|first2=E.|last3=Ye|first3=Y.|last4=Sutcliffe|first4=A. G.|last5=Mehandjiev|first5=N.|date=2004-09-01|title=Meta-design: A Manifesto for End-user Development|journal=Commun. ACM|volume=47|issue=9|pages=33–37|doi=10.1145/1015864.1015884|s2cid=11675776 |issn=0001-0782}}</ref>