Revision as of 07:27, 12 June 2025 edit Sooraj D (talk \| contribs) 48 edits →Products and services: Updated 'Products and services' section to reflect current industry coverage and AI initiatives, including development of a mortgage-specific LLM. Added citations from PitchBook and Economic Times CIO. ← Previous edit		Revision as of 14:47, 12 June 2025 edit undo Ira Leviton (talk \| contribs) Extended confirmed users 358,012 edits Fixed references. Please see Category:CS1 errors: invisible characters. Next edit →
Line 40: === Acquisitions === In 2002, the company acquired Customer Asset.com with its two subsidiaries and Tawny Dove Ltd. One year later they acquired FirstRing India Pvt Ltd to gain customer acquisition and credit card services capabilities. In 2005, they acquired RevIT to expand their services into the healthcare sector.<ref name=":0" /> One year later, in December 2006, they acquired Business Process Management Inc (BPM) with the aim to enhance the company capabilities in the healthcare sector.<ref name=":0" /> In November 2021, Firstsource announced to acquire the US mortgage services provider The StoneHill Group.<ref>{{Cite news\|title=Firstsource Solutions transitioning from being a BPO player to a platform player: Sanjiv Goenka\|work=The Economic Times\|url=https://economictimes.indiatimes.com/markets/expert-view/firstsource-solutions-transitioning-from-being-a-bpo-player-to-a-platform-player-sanjiv-goenka/articleshow/87625117.cms?from=mdr\|access-date=2021-11-29}}</ref><ref>{{Cite web\|title=Firstsource Solutions' step-down subsidiary Sourcepoint to acquire US-led The StoneHill Group\|url=https://www.indiainfoline.com/article/news-top-story/firstsource-solutions-step-down-subsidiary-sourcepoint-to-acquire-us-led-the-stonehill-group-121111100576_1.html\|access-date=2021-11-29\|website=~~www.~~indiainfoline.com\|language=en}}</ref> In May 2024, Firstsource acquired Chennai-based medical billing firm Quintessence Business Solutions & Services (QBSS) for ₹327.8 crore (approximately US$39 million). The acquisition included its US arm, Quintessence Health LLC, which became a step-down subsidiary.<ref name=qbss1>{{cite news \|title=Firstsource Solutions to acquire medical billing firm QBSS for nearly $40 mn \|publisher=VCCircle \|date=3 May 2024 \|url=https://www.vccircle.com/firstsource-solutions-to-acquire-medical-billing-firm-qbss-for-nearly-40-mn}}</ref><ref name=qbss2>{{cite news \|title=Firstsource acquires medical billing firm QBSS for $40Mn \|publisher=Outsource Accelerator \|date=7 May 2024 \|url=https://news.outsourceaccelerator.com/firstsource-medical-qbss-40mn/}}</ref> ~~\|title=Firstsource Solutions to acquire medical billing firm QBSS for nearly $40 mn~~ ~~\|publisher=VCCircle~~ ~~\|date=3 May 2024~~ ~~\|url=https://www.vccircle.com/firstsource-solutions-to-acquire-medical-billing-firm-qbss-for-nearly-40-mn}}</ref><ref name=qbss2>{{cite news~~ ~~\|title=Firstsource acquires medical billing firm QBSS for $40Mn~~ ~~\|publisher=Outsource Accelerator~~ ~~\|date=7 May 2024~~ ~~\|url=https://news.outsourceaccelerator.com/firstsource-medical-qbss-40mn/}}</ref>~~ In September 2024, Firstsource acquired UK-based customer experience provider Ascensos for £42 million (approximately US$56 million). Ascensos continues to operate independently as a business unit headquartered in Scotland.<ref name=ascensos1>{{cite news \|title=Firstsource acquires UK-based Ascensos for $56 million \|publisher=The Economic Times \|date=23 September 2024 \|url=https://economictimes.indiatimes.com/tech/information-tech/firstsource-acquires-uk-based-ascensos-for-56-million/articleshow/113604886.cms}}</ref><ref name=ascensos2>{{cite press_release \|title=Firstsource acquires Ascensos \|publisher=Firstsource Solutions \|date=September 2024 \|url=https://www.firstsource.com/newsroom/press-releases/firstsource-acquires-ascensos}}</ref> ~~\|title=Firstsource acquires UK-based Ascensos for $56 million~~ ~~\|publisher=The Economic Times~~ ~~\|date=23 September 2024~~ ~~\|url=https://economictimes.indiatimes.com/tech/information-tech/firstsource-acquires-uk-based-ascensos-for-56-million/articleshow/113604886.cms}}</ref><ref name=ascensos2>{{cite press_release~~ ~~\|title=Firstsource acquires Ascensos~~ ~~\|publisher=Firstsource Solutions~~ ~~\|date=September 2024~~ ~~\|url=https://www.firstsource.com/newsroom/press-releases/firstsource-acquires-ascensos}}</ref>~~ ===Public offer===

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