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=== Motivation ===
Motivation is an internal process that influences an employee's behavior and willingness to achieve organizational goals.<ref>{{Cite book|last=Stack, Laura|url=https://www.worldcat.org/oclc/852507794|title=Managing employee performance : motivation, ability, and obstacles|date=2013|publisher=Productivity Pro|isbn=978-1-62723-025-4|___location=[Highlands Ranch, CO]|oclc=852507794}}</ref> Creating a motivational environment within an organization can help employees achieve their highest level of productivity,<ref name="Aik 28–32" /> and can create an engaged workforce that enhances individual and organizational performance.<ref name=":9">{{Cite book|last=MacRae, Ian (Psychologist)|url=https://www.worldcat.org/oclc/966315014|title=Motivation and performance : a guide to motivating a diverse workforce|others=Furnham, Adrian.|date=3 February 2017|isbn=978-0-7494-7814-8|___location=London|oclc=966315014}}</ref> The model for motivation is represented by motivators separated into two different categories:
 
* Intrinsic factors, which represent the internal factors of an individual, such as the {{Clarify span|difficulty of work|Sounds more like an extrinsic factor|date=September 2024}}, achievement recognition, responsibility, opportunity for meaningful work, involvement in decision making, and importance within the organization<ref name=":9" />