Service-level objective: Difference between revisions

Revision as of 15:03, 11 August 2005

Revision as of 17:26, 7 November 2006

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{{linkless|November 2006}}

'''Service Level Objectives''' (SLOs) are a key element of a [[Service Level Agreement]] between a [[Service Provider]] and a [[customer]]. SLOs are agreed as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two parties based on misunderstanding.

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* Controllable

* Affordable

* Mutually acceptable

[[lt:SLO]]

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[[lt:SLO]]