Volunteer Response Team: Difference between revisions

Revision as of 05:39, 16 November 2021

Revision as of 20:58, 25 November 2021

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The Volunteer Response Team was previously known as '''OTRS''', named after the software that powered the system, [[w:Open-Source Ticket Request System|Open-source Ticket Request System (OTRS)]]. ("Volunteer Response Team" was then used as an alternative name in some wikis.) In 2021, the open-source edition of OTRS is discontinued, and in Wikimedia it is replaced by an open-source fork, [<tvar name="znuny">https://www.znuny.org/</tvar> Znuny]. The term "VRT software" is meant to prevent future renames in case of other software or structural changes.

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