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:'''Critique results, not people:''' do not waste time on personal hostility, make other people feel good, avoid criticism and put downs
:'''Give and get respect:''' show respect for others' opinions, be considerate and friendly, put yourself in the other person's shoes, be responsive to emotions, speak with confidence but remain tactful
:'''Proceed slowly:''' present one idea at a time, check for understanding and acceptance of each idea before moving on to the next. Speak in an organized and logical sequence.
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