Draft:Operational intelligence: Difference between revisions

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sometimes known as Business process intelligence (which redirects here)
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* how the execution of the business activities contribute to revenue gains or losses.
 
This is achieved by observing the progress of the business activities and computing several metrics in real-time using these ''progress events'' and publishing the metrics to one or more channels (e.g., a [[Dashboard_(interface)|dashboard]] that can display the metrics as charts and graphs, [[autonomic]] software that can receive these updates and fine-tune the processes in real-time, email, mobile, and [[messaging system]]s that can notify users, and so on). Thresholds can also be placed on these metrics to create notifications or new events.
 
In addition, these metrics act as the starting point for further analysis (drilling down into details, performing root cause analysis — tying anomalies to specific transactions and of the business activity).