Program process monitoring: Difference between revisions

Revision as of 18:57, 8 October 2012

Revision as of 19:02, 8 October 2012

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In order to evaluate the outcomes of a program, the evaluator first needs to monitor the process in order to assess the implementation of the intervention. The reason for this is that many program failures are due to failures in the implementation of the program. Therefore, in order to determine whether or not the planned outcomes have been reached, the evaluator needs to assess hoe the intervention was implemented.<ref name="Rossi" />

== ProgrammeProgram Process Evaluation ==

'''ProgrammeProgram process evaluation''' is an assessment of how the program is performing in terms of service utilisation and program organisation. '''Service utilisation''' examines program coverage in terms of intended services for the intended target population whereas '''programmeprogram organisation''' looks at whether services provided are the ones actually laid down in the planprogram.

== Monitoring Service Utilisation ==

According to <ref name="Valadez">Valadez, J., Bamberger, M. (1994). Monitoring and Evaluating Social Programs in Developing Countries: A Handbook for Policymakers, Managers, and Researchers EDI Development Studies, The World Bank: USA</ref>(p.&nbsp;136), an objective of many program projects is to ensure that project services or benefits reach a certain target population - defined in terms of its geographic, economic, or [[demographic]] characteristics. What is critical in program process monitoring is determining whether intended targets actually receive programmeprogram services intended for them in the plan. This is of paramount importance especially in programs that are voluntary, involve behaviour change, taking of instructions or learning of new procedures.<ref name="Rossi" />.

=== Coverage and Bias ===

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=== Measuring and Monitoring Coverage ===

Overcoverage and undercoverage are basic concerns in programmeprogram [[implementation]] and should be measured and monitored to ascertain the extent of their effect on service utilisation. Efficient service utilisation requires that the program serve as many people as possible who are in need and very few who are not in need. A drawback to this exercise is that people may distort information so as to be eligible for the project <ref name=Valadez /> .<ref name="Rossi" /> identified three sources of information that can be used to assess the extent to which a program is serving the appropriate target population:

:* program records;

:* [[surveys]] of program participants; and