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Line 72: == External links == [http://www.olc.org/ore/2intro.htm Ohio Reference Excellence] Ranasinghe, W. M. &Tharanga, D. [http://liswiki.org/wiki/Reference_interview Reference Interview] in LISWiki *[http://www.ala.org/ala/rusa/protools/referenceguide/guidelinesbehavioral.cfm Guidelines for Behavioral Performance of Reference and Information Service Providers]

Reference interview: Difference between revisions