Service-level objective: Difference between revisions

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{{UnreferencedRefimprove|date=December 20092013}}
 
A '''service level objective''' (SLO) is a key element of a [[service level agreement]] (SLA) between a [[service provider]] and a [[customer]]. SLOs are agreed as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two parties based on misunderstanding.
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