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SML addresses a growing industry need as a result of the numerous methods of representing the same IT resource. Besides being inefficient, the use of different formats leads to two problems. First, because the tools and management applications use different formats, they don’t speak the same language. Therefore the information must be translated, which can lead to the loss or misinterpretation of technical details. Second, the use of different formats may require IT architects to use written descriptions or sketches to convey information about resources. Such descriptions must then be translated into a form that tools and management applications can consume, which is a manual, error-prone process.
The Service Modeling Language (SML) provides a rich set of constructs for creating models of complex IT services and systems. These models typically include information about configuration, deployment, monitoring, policy, health, capacity planning, target operating range, service level agreements, and so on. Models provide value in several important ways.
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