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eircom recently (feb 2006) automatically "upgraded" all their broadband 30 euro a month customers to faster speeds at the same price. soon after less than three months they increased the price of this new faster speed connection to 40 euro a month. A sneaky and questionable sales tactic designed to exploit the massive intertia of eircom customers? Customers can downgrade back to 30 euro a month and are presented with information on their bill but most will not. Cannot think of an unbaised way to add this criticism to the article.
I would suggest not adding it because I'm pretty sure that didn't happen. What they did was change the name off all the packages. If you were on eircom home starter which was 39.99 you were upgraded to homeplus. They at the same time, decreased all the packages. People ended up on a slightly better package for the same money. I know people who were annoyed because it was really giving someone something they didn't order, but there was no difference in price.
--[[User:Liam123|Liam123]] 23:23, 26 August 2006 (UTC)
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