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Line 54: '''Encouraging good relationships'''- Encouraging employees to be vocal with each other about concerns and compliments promotes a culture where frustrations don't build up and cause delays in work. '''Recognizing conflict and dealing with its causes'''- Recognizing the roots of your employees' frustrations and working to fix them before they become a company-wide issue alleviates workplace tension and can establish a good morale with employees. ===Skills required for managing down=== It is claimed that good managing down requires the following attributes:<ref> nameWard ME, Zambito J (Nov 2013) The Bulletin Vol 81 Issue 6 Managing in All Directions: Up, Down, and Sideways</ref>

Managing up and managing down: Difference between revisions