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==Term
The SLO term is found in various scientific papers, for instance in the reference architecture of the SLA@SOI project,<ref>Jens Happe, Wolfgang Theilmann, Andrew Edmonds, and Keven T. Kearney "A Reference Architecture for Multi-Level SLA Management" in "Service Level Agreements for Cloud Computing", eds. Wieder, Philipp and Butler, Joe M. and Theilmann, Wolfgang and Yahyapour, Ramin, Springer New York, 2011, DOI:10.1007/978-1-4614-1614-2_2</ref> and it is used in the Open Grid Forum document on WS-Agreement.<ref name=":0">Alain Andrieux, Karl Czajkowski, Asit Dan, Kate Keahey, Heiko Ludwig, Toshiyuki Nakata, Jim Pruyne, John Rofrano, Steve Tuecke, Ming Xu "Web Services Agreement Specification (WS-Agreement)", GFD-R-P.107, March 2007, Open Grid Forum.</ref>
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