Program process monitoring: Difference between revisions

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* [[cream-skimming|creaming]]: selecting most success-prone targets.<ref name="Rossi" />
 
Some programs can experience overcoverage, whereby the program captures numbers far exceeding the intended [[target]]stargets (e.g. feeding schemes). Depending on the nature of the program, overcoverage can be costly and problematic (e.g. social grants). However, most programs fail to achieve high target participation, either because of bias in the way targets are recruited or retained or because potential [[customer|clients]] are unaware of the program, are unable to use it, or reject it.<ref name="Rossi" />(p.&nbsp;185).
 
=== Measuring and monitoring coverage ===