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'''Knowledge-based authentication''', commonly referred to as '''KBA''', is a method of [[authentication]] which seeks to prove the identity of someone accessing a service such as a financial institution or website. As the name suggests, KBA requires the knowledge of [[Personal data|private information]]
== Static KBA (shared secrets) ==
Static KBA, also referred to as "shared secrets" or "shared secret questions", is commonly used by banks, financial services companies and e-mail providers to prove the identity of the customer before allowing account access or, as a fall-back, if the user forgets their password. At the point of initial contact with a customer, a business using static KBA must collect the information to be shared between the provider and customer—most commonly the questions and corresponding answers. This data must then be stored only to be retrieved when the customer comes back to access the account.
The weakness of static KBA was demonstrated in [[Sarah Palin email hack|an incident in 2008]] where
Some identity verification providers have recently introduced secret sounds or pictures in an effort to help secure sites and information. These tactics require the same methods of data storage and retrieval as secret questions.
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