Comparison of usability evaluation methods: Difference between revisions

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{{Context|date=October 2009}}

{{One source|date=November 2007}}

[[Usability testing]] methods aim to evaluate the ease of use of a software product by its users. As existing methods are subjective and open to interpretation, scholars have been studying the efficacy of each method

[[Usability testing]] methods aim to evaluate the ease of use of a software product by its users. As existing methods are subjective and open to interpretation, scholars have been studying the efficacy of each method <ref>{{Cite web|last=Genise|first=Pauline|date=August 28, 2002.|title=Usability Evaluation: Methods and Techniques|url=|publisher=University of Texas|volume=|pages=|via=}}</ref><ref>{{Cite journal|last=Dhouib|first=A.|last2=Trabelsi|first2=Abdelwaheb|last3=Kolski|first3=C.|last4=Neji|first4=M.|date=2016|title=A classification and comparison of usability evaluation methods for interactive adaptive systems|url=https://www.semanticscholar.org/paper/A-classification-and-comparison-of-usability-for-Dhouib-Trabelsi/b29d5cee00fcc51d7e5e47578b632003a65a0f53|journal=2016 9th International Conference on Human System Interactions (HSI)|doi=10.1109/HSI.2016.7529639}}</ref><ref>{{Cite journal|last=Hocko|first=Jennifer M.|date=2002|title=Paper 2: the Reliability of Usability Evaluation Methods Reliability of Usability Evaluation Methods Heuristic Evaluations|url=https://www.semanticscholar.org/paper/Paper-2:-the-Reliability-of-Usability-Evaluation-of-Hocko/fcf67e225763cbffef05ba8a52ed190fdb111cc4}}</ref> and comparing which one may be the most appropriate in fields like e-learning,<ref>{{Cite journal|last=Vukovac|first=Dijana Plantak|last2=Kirinic|first2=V.|last3=Klicek|first3=B.|date=2010|title=A Comparison of Usability Evaluation Methods for e- Learning Systems|url=https://www.semanticscholar.org/paper/A-Comparison-of-Usability-Evaluation-Methods-for-e-Vukovac-Kirinic/5e9bb1c309218392e84b6b7228b08b6e80ad7ba8|doi=10.2507/daaam.scibook.2010.27}}</ref> e-commerce,<ref>{{Cite journal|last=Hasan|first=L.|last2=Morris|first2=Anne|last3=Probets|first3=S.|date=2012|title=A comparison of usability evaluation methods for evaluating e-commerce websites|url=https://www.semanticscholar.org/paper/A-comparison-of-usability-evaluation-methods-for-Hasan-Morris/b8c96ccbf6bd2ba60077ff0f6de810512fa4bce2|journal=Behav. Inf. Technol.|doi=10.1080/0144929X.2011.596996}}</ref> mobile applications,<ref>{{Cite journal|last=Mathur|first=P.|last2=Chande|first2=Swati V.|date=2020|title=Empirical Investigation of Usability Evaluation Methods for Mobile Applications Using Evidence-Based Approach|url=https://www.semanticscholar.org/paper/Empirical-Investigation-of-Usability-Evaluation-for-Mathur-Chande/94096f0dcd0e1b653d03ca26f817f9fa44207e02|doi=10.1007/978-981-15-0128-9_9}}</ref> insurance websites.<ref>{{Cite journal|last=Chen|first=W.|last2=Paul|first2=A.|last3=Kibaru|first3=Francis|last4=Ma|first4=Y.|last5=Saparova|first5=D.|date=2015|title=Two-Phase Usability Evaluation of Insurance Website Prototypes|url=https://www.semanticscholar.org/paper/Two-Phase-Usability-Evaluation-of-Insurance-Website-Chen-Paul/0824d40bf0175a7c16a11120eb8253f1022d4163|journal=Int. J. E Bus. Res.|doi=10.4018/IJEBR.2015010101}}</ref>

<ref>{{Cite web|last=Genise|first=Pauline|date=August 28, 2002.|title=Usability Evaluation: Methods and Techniques|url=|publisher=University of Texas|volume=|pages=|via=}}</ref>

<ref>{{Cite journal|last=Dhouib|first=A.|last2=Trabelsi|first2=Abdelwaheb|last3=Kolski|first3=C.|last4=Neji|first4=M.|date=2016|title=A classification and comparison of usability evaluation methods for interactive adaptive systems|url=https://ieeexplore.ieee.org/document/7529639|journal=2016 9th International Conference on Human System Interactions (HSI)|doi=10.1109/HSI.2016.7529639}}</ref>

<ref>{{Cite journal|last=Hocko|first=Jennifer M.|date=2002|title=Paper 2: the Reliability of Usability Evaluation Methods Reliability of Usability Evaluation Methods Heuristic Evaluations|url=http://citeseerx.ist.psu.edu/viewdoc/citations;jsessionid=C5845D40ECD67930411AE8996F45674D?doi=10.1.1.131.243}}</ref>

and their adequacy to different subjects, comparing which one may be the most appropriate in fields like e-learning,

<ref>{{Cite journal|last=Vukovac|first=Dijana Plantak|last2=Kirinic|first2=V.|last3=Klicek|first3=B.|date=2010|title=A Comparison of Usability Evaluation Methods for e- Learning Systems|url=https://www.daaam.info/Downloads/Pdfs/science_books_pdfs/2010/Sc_Book_2010-027.pdf|doi=10.2507/daaam.scibook.2010.27}}</ref>

e-commerce,

<ref>{{Cite journal|last=Hasan|first=L.|last2=Morris|first2=Anne|last3=Probets|first3=S.|date=2012|title=A comparison of usability evaluation methods for evaluating e-commerce websites|url=https://www.tandfonline.com/doi/abs/10.1080/0144929X.2011.596996|journal=Behav. Inf. Technol.|doi=10.1080/0144929X.2011.596996}}</ref>

mobile applications,

<ref>{{Cite journal|last=Mathur|first=P.|last2=Chande|first2=Swati V.|date=2020|title=Empirical Investigation of Usability Evaluation Methods for Mobile Applications Using Evidence-Based Approach|url=https://link.springer.com/chapter/10.1007%2F978-981-15-0128-9_9|doi=10.1007/978-981-15-0128-9_9}}</ref>

or insurance websites.<ref>{{Cite journal|last=Chen|first=Weichao|last2=Paul|first2=Anindita|last3=Kibaru|first3=Francis|last4=Ma|first4=Yanfei|last5=Saparova|first5=Dinara|date=2015-01-01|title=Two-Phase Usability Evaluation of Insurance Website Prototypes|url=https://doi.org/10.4018/ijebr.2015010101|journal=International Journal of E-Business Research|volume=11|issue=1|pages=1–22|doi=10.4018/ijebr.2015010101|issn=1548-1131}}</ref>

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