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=== Account — Clarification and challenge ===
This stage is where interviewer attempts to obtain a full account of events from the subject without interrupting. Once the subject has explained what happened, the interview can can ask follow up questions which allow him, or her, to expand and clarify their account of events. If necessary this may involve challenging aspects of the interviewee’s story if contradictory information is available.<ref
=== Closure ===
This stage involves summarizing the subject's account of what happened and is designed to ensure there is mutual understanding between interviewer and interviewee about what has taken place. It also involves verifying that everything that needs to be discussed has been covered.<ref
=== Evaluation ===
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