End-user computing: Difference between revisions

Revision as of 03:17, 25 March 2021

Revision as of 23:34, 25 June 2021

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'''End-user computing''' ('''EUC''') refers to systems in which non-programmers can create working [[Application software|application]]s.<ref name="EUC">{{cite conference | url=http://dl.acm.org/citation.cfm?id=1120304 | title=End-user computing | publisher=[[Association for Computing Machinery]] | access-date=30 December 2015 | author=Goodall, Howie | book-title=CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems | date = March 1997 | conference=ACM CHI 97 Human Factors in Computing Systems Conference | ___location=Los Angeles, Los Angeles County, California, United States of America | pages=132 | isbn=0-89791-926-2}}</ref> EUC is a group of approaches to computing that aim to better integrate [[user (computing)|end users]] into the computing environment. These approaches attempt to realize the potential for high-end computing to perform problem-solving in a trustworthy manner.<ref>McBride, Neil, "[https://www.dora.dmu.ac.uk/handle/2086/213 Towards User-Oriented control of End-User Computing in Large Organizations]"</ref><ref>Mahmood, Adam, [http://www.idea-group.com/bookseries/details.asp?id=3 Advances in End User Computing Series] {{Webarchive|url=https://web.archive.org/web/20070129022235/http://www.idea-group.com/bookseries/details.asp?id=3 |date=2007-01-29 }} University of Texas, USA, {{ISSN|1537-9310}}</ref>

End-user computing can range in complexity from users simply clicking a series of buttons, to citizen developers writing scripts in a controlled [[scripting language]], to being able to modify and execute code directly.

Examples of end-user computing are systems built using [[fourth-generation programming language]]s, such as [[MAPPER]] or [[SQL]], or one of the [[fifth-generation programming language]]s, such as [[ICAD (software)|ICAD]].

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In businesses, an end-user concept gives workers more flexibility, as well as more opportunities for better productivity and creativity. However, EUC will work only when leveraged correctly. That’s why it requires a full-fledged strategy. Business owners should understand that every user-controlled app should be monitored and supervised. Otherwise, they risk facing a lot of problems and losses if end-users choose the wrong tool or don’t follow company policy. Any strategy should include all the tools users might need to carry out their tasks and work more productively.

'''Types of EUC'''

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* desktop and notebook computers;

* desktop operating systems and applications;

* scripting languages such as robotic desktop automation or RDA;

* smartphones and wearables;

* mobile, web and cloud applications;

* virtual desktops and applications<ref>{{Cite web|url=https://searchmobilecomputing.techtarget.com/definition/end-user-computing-platform-EUC-platform|title=What is end-user computing (EUC)? - Definition from WhatIs.com|website=SearchMobileComputing|language=en|access-date=2019-12-04}}</ref>

==EUC risk drivers==

Business owners should understand that every user-controlled app should be monitored and supervised. Otherwise, they risk facing a lot of problems and losses if end-users don’t follow company policy or leave their job.

When applied in finance, accounting or regulated activities, end-user computer poses operating and business risks driven by:

* lack of rigorous testing;

* lack of version & change control;

* lack of documentation and reliance on end-user who developed it;

* lack of maintenance processes;

* lack of security;

* lack of audit trail,

==See also==