Content deleted Content added
Clementjd2 (talk | contribs) This is a new page on an important, emerging topic in the literature. I plan to work on this page over the next few days. |
Clementjd2 (talk | contribs) No edit summary |
||
Line 1:
{{AfC submission|t||ts=20210908160922|u=Clementjd2|ns=118|demo=}}<!-- Important, do not remove this line before article has been created. -->
'''Algorithm aversion''' is "biased assessment of an algorithm which manifests in negative behaviours and attitudes towards the algorithm compared to a human agent."<ref name=":0">{{Cite journal|last=Jussupow|first=Ekaterina|last2=Benbasat|first2=Izak|last3=Heinzl|first3=Armin|date=2020|title=Why Are We Averse Towards Algorithms ? A Comprehensive Literature Review on Algorithm Aversion|url=https://aisel.aisnet.org/ecis2020_rp/168/|journal=Twenty-Eighth European Conference on Information Systems (ECIS2020)|pages=1-16}}</ref> It describes a phenomenon where humans reject advice from an algorithm in a case where they would accept the same advice if they thought it was coming from another human.
[[Algorithm|Algorithms]], such as those employing [[machine learning]] methods or various forms of [[artificial intelligence]], are commonly used to provide recommendations or advice to human decisionmakers. For example, [[Recommender system|recommender systems]] are used in [[E-commerce]] to identify products a customer might like, and [[Artificial intelligence in healthcare|artificial intelligence is used in healthcare]] to assist with diagnosis and treatment decisions. However, humans sometimes appear to resist or reject these algorithmic recommendations more than if the recommendation had come from a human. Notably, algorithms are often capable of outperforming humans, so rejecting algorithmic advice can result in poor performance or suboptimal outcomes. This is an emerging topic and it is not completely clear why or under what circumstances people will display algorithm aversion. In some cases, people seem to be more likely to take recommendations from an algorithm than from a human, a phenomenon called ''algorithm appreciation''.<ref name=":1">{{Cite journal|date=2019-03-01|title=Algorithm appreciation: People prefer algorithmic to human judgment|url=https://www.sciencedirect.com/science/article/abs/pii/S0749597818303388|journal=Organizational Behavior and Human Decision Processes|language=en|volume=151|pages=90–103|doi=10.1016/j.obhdp.2018.12.005|issn=0749-5978}}</ref> == Examples of Algorithm Aversion ==
| |||