Wikipedia:Administrators' guide/Dealing with disputes: Difference between revisions

Revision as of 20:08, 3 March 2022

Revision as of 20:16, 3 March 2022

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* When wading into a dispute, stay excruciatingly civil. Many in the dispute will be looking to you as an authority figure, so it is essential that you set an excellent example of behavior.

* In general, never issue a block unless you have first tried warnings at both the infringing editor's user talkpage, as well as the ___location of where the attacks are taking place.

* When issuing a warning to the ''<em>article''</em> talkpage, don't single out individual editors. Make a general appeal for calm, link the appropriate policies, and be very ambivalent about who exactly you are referring to (even if it's obvious). Referring to all editors equally can help calm the situation.

* Try to avoid using the word "you" in your posts. Referring to everything in the third person can help reduce tension. Referring to everything in the first person plural ("we"), can reduce tension even more, if you're careful not to presume too much.

* Most disputes cannot be adequately resolved until the editors are civil to one another, so that's a good place to start. However, be aware that just because someone is uncivil, does not mean they are wrong about the article. There may be a gang or [[Wikipedia:Tag team|tag team]] situation.