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== History ==
Firstsource started its operations in 2001 as ICICI InfoTech Upstream Ltd, a business process outsourcing organisation wholly owned by ICICI Bank, India’s largest private financial services organisation.<ref name=":0">{{Cite news |title=Firstsource Solutions Ltd. |work=Business Standard India |url=https://www.business-standard.com/company/firstsour-solu-24882/information/company-history |access-date=2021-09-01}}</ref> Its name was changed to Firstsource Solutions Limited in 2006.<ref>{{Cite news|title=ICICI OneSource is now Firstsource|work=The Economic Times|url=https://economictimes.indiatimes.com/tech/ites/icici-onesource-is-now-firstsource/articleshow/544517.cms?from=mdr|access-date=2021-11-29}}</ref> The same year, Firstsource opened a branch office in the Philippines.<ref name=":0" /> In 2007, it became a public company listed on the Indian Stock Exchange.<ref>{{Cite web|title=Firstsource Solutions IPO Review - Firstsource Solutions IPO Dates, Issue Price, Subscription and Allotment Status|url=https://economictimes.indiatimes.com/firstsource-solutions-ltd/ipos/companyid-99.cms|access-date=2021-11-29|website=The Economic Times}}</ref>
=== Acquisitions ===
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Firstsource made a public offer in February 2007 and was listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India on February 22, 2007. Major shareholders in Firstsource include CESC Ventures Limited (53.96%), ICICI Bank Limited (4.85%), Rakesh Jhunjhunwala (3.25%), Steinberg India Emerging Opportunities Fund Limited (1.44%), HDFC Small Cap Fund (5.33%), Mutual Funds (5.65%), foreign institutional investors (9.01%) and the remaining 16.51% is held by the public.<ref name=sr>{{cite web|title=Firstsource Investor Relations - Share Information|url=https://www.firstsource.com/investor-relations/|publisher=Firstsource.com}}</ref>
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The RP-Sanjiv Goenka Group owns a 53.96% share of Firstsource through a subsidiary.<ref name=sr/> Firstsource expanded with the acquisition of ISGN in 2016, which was rebranded as Sourcepoint in 2019.<ref>{{cite web|title=ISGN Rebrands as Sourcepoint|url=https://nationalmortgageprofessional.com/news/70182/isgn-rebrands-sourcepoint|publisher=NationalMortgageProfessional.com}}</ref> As of March 2018, Firstsource had 15 subsidiaries and 1 associate company. Their 37 global operation centers are located across India, US, UK, and Philippines. The company provides services mostly to clients in United States and the United Kingdom.<ref name=":0">{{Cite news|title=Firstsource Solutions Ltd.|work=Business Standard India|url=https://www.business-standard.com/company/firstsour-solu-24882/information/company-history|access-date=2021-09-01}}</ref>▼
=== Organizational structure ===
Their 37 global operation centers are located across India, US, UK, and Philippines. The company provides services mostly to clients in United States and the United Kingdom.<ref name=":02">{{Cite news |title=Firstsource Solutions Ltd. |work=Business Standard India |url=https://www.business-standard.com/company/firstsour-solu-24882/information/company-history |access-date=2021-09-01}}</ref>
=== Management and leadership structure ===
Firstsource is managed by a leardership team with 11 members. Vipul Khanna serves as the the Managing Director and Chief Executive Officer.<ref>{{Cite web |title=Firstsource Leadership Team {{!}} Board of Directors & Senior Leadership |url=https://www.firstsource.com/leadership |access-date=2022-03-17 |website=Firstsource |language=en-US}}</ref>
=== Structure ===
▲The RP-Sanjiv Goenka Group owns a 53.96% share of Firstsource through a subsidiary.<ref name="sr" /> Firstsource expanded with the acquisition of ISGN in 2016, which was rebranded as Sourcepoint in 2019.<ref>{{cite web|title=ISGN Rebrands as Sourcepoint|url=https://nationalmortgageprofessional.com/news/70182/isgn-rebrands-sourcepoint|publisher=NationalMortgageProfessional.com}}</ref> As of March 2018, Firstsource had 15 subsidiaries and 1 associate company.
== Products and services ==
== See also ==
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