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Line 2: {{Refimprove\|date=December 2013}} A '''service-level objective''' ('''SLO''') is a key element of a [[service-level agreement]] (SLA) between a [[service provider]] and a [[customer]]. SLOs are agreed upon as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two parties based on misunderstanding. ==Overview==

Service-level objective: Difference between revisions