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Line 63: ===Service Orientation Operating Models=== Operating models have become popular with service organisations, looking to improve processes to deliver greater value to customers and/or beneficiaries. One such operating model is the Service Operating Model Skills (SOMS) framework.<ref>{{Cite web \|url=http://www.service-operating-model.co.uk/ \|title=~~Archived~~Service ~~copy~~Operating Model \|access-date=2016-12-07 \|archive-date=2016-12-01 \|archive-url=https://web.archive.org/web/20161201014221/http://www.service-operating-model.co.uk/ \|url-status=dead }}</ref> SOMS is an operating model focused on the service sector. SOMS stipulates the expertise needed for people creating and working with operating models. The framework consists of seven elements:

Operating model: Difference between revisions