Structured interview: Difference between revisions

Revision as of 15:14, 9 June 2022

Revision as of 04:44, 4 January 2023

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Structured interviews are a means of collecting data for a [[statistical survey]]. In this case, the data is collected by an interviewer rather than through a self-administered [[questionnaire]]. Interviewers read the questions exactly as they appear on the survey questionnaire. The choice of answers to the questions is often fixed (close-ended) in advance, though open-ended questions can also be included within a structured interview.

A structured interview also standardises the order in which questions are asked of survey respondents, so the questions are always answered within the same context. This is important for minimising the impact of [[context effects]], where the answers given to a survey question can depend on the nature of preceding questions. Though context effects can never be avoided, it is often desirable to hold them constant across all respondents. By doing so, structured interviews often have increased validity.<ref>{{Cite journal|lastlast1=Blackman|firstfirst1=Melinda C.|last2=Funder|first2=David C.|date=2002|title=Effective Interview Practices for Accurately Assessing Counterproductive Traits|url=http://doi.wiley.com/10.1111/1468-2389.00197|journal=International Journal of Selection and Assessment|language=en|volume=10|issue=1&2|pages=109–116|doi=10.1111/1468-2389.00197|issn=0965-075X}}</ref>

== Other uses ==

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=== Hiring ===

Structured interviews have been advocated for use in the hiring process as well,<ref>"[http://www.gladwell.com/2000/2000_05_29_a_interview.htm The New-Boy Network] {{webarchive|url=https://web.archive.org/web/20120728154839/http://www.gladwell.com/2000/2000_05_29_a_interview.htm |date=2012-07-28 }}", [[Malcolm Gladwell]], ''[[The New Yorker]],'' May 29, 2000</ref> . Structured interviews have been found to provide better hiring decisions as they are more accurate and objective.<ref>{{Cite web |last=Dept of Psych EDI committee, McGill University |title=Structured vs. Unstructured Interview: Improving Accuracy & Objectivity |url=https://www.mcgill.ca/psychology/files/psychology/structuredinterviews.pdf |url-status=live |website=McGill University Department of Psychology}}</ref> The United States Postal Service uses structured interviews for at least some of its hiring, and has printed [https://apps.opm.gov/ADT/ContentFiles/SIGuide09.08.08.pdf a guide to structured interviews] that is publicly available online. Also [[Google]] started them too after data-driven research found it to be beneficial over more common unstructured interviews.<ref>{{cite web |url=https://careers.google.com/how-we-hire/#does-google-still-ask-brainteasers-in-job-interviews|title=How we hire}}</ref><ref>{{cite web |url=https://rework.withgoogle.com/guides/hiring-use-structured-interviewing/steps/read-googles-internal-research/|title=Read Google's internal research}}</ref>

==References==