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| date = March 1972
| edition = Third
| pages =
| section = Chapter 9: IMAPTFLE
| section-url = http://bitsavers.org/pdf/ibm/360/os/R21.0_Mar72/GC28-6719-2_Service_Aids_Rel_21_Mar72.pdf#page=219
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| date = June 1970
| edition = Twelfth
| pages =
| section = The IEBEDIT Program
| section-url = http://bitsavers.org/pdf/ibm/360/os/R19_Jun70/GC28-6586-11_Utilities_Rel_19_Jun70.pdf#page=392
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* non-IBM software -or-
* user-specified configuration errors,
IBM support staff, if they suspect that a defect in a current release of an IBM program is the cause, will file a formal report confirming the existence of an issue. This is referred to as an ''Authorized Program Analysis Report (APAR).'' See {{cite web|title=APARs and PTFs|website=[[IBM]] |url=https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.0.0/com.ibm.mq.tro.doc/q040520_.htm}}
APARs also include
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There are at least 2 levels of fix:<ref>"An APAR fix is usually replaced later by a permanent correction called a PTF." {{cite book
|title=Introduction to the New Mainframe: z/OS Basics
|url=https://books.google.com/books?isbn=0738435341 |isbn=
|first1=Mike |last1=Ebbers |first2=John |last2=Kettner |first3=Wayne |last3=O'Brien |date=2012}}</ref>
* The APAR may result in an "APAR fix."
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|date=August 7, 2011}}</ref> whereas the PTF "is a tested APAR... The PTF 'closes' the APAR. " Prior to that, an APAR is "a problem with an IBM program that is formally tracked until a solution is provided.”<ref name=Gabe>{{cite web
|website=destinationz.org (MSP TechMedia) |author=Gabe Goldberg |date=June 12, 2013
|title=
|url=http://www.destinationz.org/Mainframe-Solution/Systems-Administration/APAR-Process-Provides-Tools-to-Deal-With-Software-}}</ref>
|