Software bot: Difference between revisions

Revision as of 19:27, 27 January 2023

Revision as of 08:01, 18 May 2023

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Lebeuf et al.<ref name="LebeufZagalsky2019" /> provide a faceted taxonomy to characterize bots based on a literature review. It is composed of 3 main facets: (i) properties of the environment that the bot was created in; (ii) intrinsic properties of the bot itself; and (iii) the bot's interactions within its environment. They further detail the facets into sets of sub-facets under each of the main facets.

Paikari and van der Hoek <ref name="Paikari_vdHoek2018">{{cite book|last1=Paikari|first1=Elahe|title=Proceedings of the 11th International Workshop on Cooperative and Human Aspects of Software Engineering - CHASE '18|last2=van der Hoek|first2=André|author2-link=André van der Hoek|chapter=A Framework for Understanding Chatbots and their Future|year=2018|pages=13–16|doi=10.1145/3195836.3195859|isbn=9781450357258|s2cid=49562888}}</ref> defined a set of dimensions to enable comparingcomparison of software bots, applied especificallyspecifically to chatbots. It resulted in six dimensions:

* '''Type''': the main purpose of the bot (information, collaboration, or automation)