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{{Short description|Type of software agent}}
A '''software bot''' is a type of [[software agent]] in the service of software project management and software engineering. A software bot has an identity and potentially personified aspects in order to serve their stakeholders.<ref name="LebeufZagalsky2019">{{cite journalbook|last1=Lebeuf|first1=Carlene|last2=Zagalsky|first2=Alexey|last3=Foucault|first3=Matthieu|last4=Storey|first4=Margaret-Anne|title=2019 IEEE/ACM 1st International Workshop on Bots in Software Engineering (BotSE) |chapter=Defining and Classifying Software Bots: A Faceted Taxonomy |year=2019|pages=1–6|doi=10.1109/BotSE.2019.00008|journal=Proceedings of Bots in Software Engineering|isbn=978-1-7281-2262-5|s2cid=195064960}}</ref> Software bots often compose software services and provide an alternative user interface, which is sometimes, but not necessarily conversational.
 
Software bots are typically used to execute tasks, suggest actions, engage in dialogue, and promote social and cultural aspects of a software project.<ref>{{Cite web|url=https://stackoverflow.blog/2019/09/17/meet-the-bots-that-help-moderate-stack-overflow/|title=Meet the Bots that Help Moderate Stack Overflow|last=Team|first=The SOBotics|date=2019-09-17|website=Stack Overflow Blog|language=en-US|access-date=2019-11-22}}</ref>
 
The term ''bot'' is derived from [[robot]]. However, robots act in the physical world and software bots act only in digital spaces.<ref name="LebeufZagalsky2019"/> Some software bots are designed and behave as [[chatbot]]s, but not all [[chatbot]]s are software bots. Erlenhov et al.<ref name="Erlenhov2019">{{Cite journalbook|last1=Erlenhov|first1=Linda|last2=Gomes de Oliveira Neto|first2=Francisco|last3=Scandariato|first3=Riccardo|last4=Leitner|first4=Philipp|yeartitle=2019 IEEE/ACM 1st International Workshop on Bots in Software Engineering (BotSE) |titlechapter=Current and Future Bots in Software Development |year=2019|chapter-url=https://ieeexplore.ieee.org/document/8823643|journal=2019 IEEE/ACM 1st International Workshop on Bots in Software Engineering (BotSE)|___location=Montreal, QC, Canada|publisher=IEEE|pages=7–11|doi=10.1109/BotSE.2019.00009|isbn=978-1-7281-2262-5|s2cid=195065273}}</ref> discuss the past and future of software bots and show that software bots have been adopted for many years.
 
== Usage ==