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Social media services have policies and processes to confirm the identity and death of a deceased user.
[[Twitter]] does not allow access to deceased user profiles. They will, however, deactivate an account for someone who is "authorized to act on the behalf of the estate, or with a verified immediate family member of the deceased" provides the user's death certificate and their own [[Identity document|government-issued ID]].<ref>
It is [[Facebook]]'s policy to automatically memorialize a profile if they are made a aware of a user's death. Only verified immediate family members of the deceased may request that the account be fully deleted.<ref name=":3">Facebook. (n.d.). ''How do I report a deceased person or an account on Facebook that needs to be memorialized?'' Retrieved December 17, 2021, from https://www.facebook.com/help/150486848354038/?helpref=related</ref> If a user would like to decide what happens to their account upon their death, they have two options. In account settings, they can choose to have their account automatically deleted after death, or set up a legacy contact who will have the ability to manage their memorialized page.<ref>Facebook. (n.d.). ''What will happen to my Facebook account if I pass away?'' Retrieved December 17, 2021, from https://www.facebook.com/help/103897939701143/?helpref=related</ref> Facebook will not provide an account's login information to either a legacy contact or a family member.<ref name=":3">Facebook. (n.d.). ''How do I report a deceased person or an account on Facebook that needs to be memorialized?'' Retrieved December 17, 2021, from https://www.facebook.com/help/150486848354038/?helpref=related</ref>
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