Windows Error Reporting: Difference between revisions

Revision as of 01:42, 7 October 2023

Revision as of 11:24, 20 February 2024

Line 49:

==Impact on future software==

Microsoft has reported that data collected from Windows Error Reporting has made a huge difference in the way software is developed internally. For instance, in 2002, [[Steve Ballmer]] noted that error reports enabled the Windows team to fix 29% of all Windows&nbsp;XP errors with Windows XP SP1. Over half of all [[Microsoft Office]] XP errors were fixed with Office XP SP2.<ref>[http://www.microsoft.com/mscorp/execmail/2002/10-02customers.mspx Steve Ballmer's letter: Connecting to customers]</ref> Success is based in part on the [[pareto principle|80/20 rule]]. Error reporting data reveals that there is a small set of bugs that is responsible for the vast majority of the problems users see. Fixing 20% of code defects can eliminate 80% or more of the problems users encounter. An article in the [[New York Times]] confirmed that error reporting data had been instrumental in fixing problems seen in the beta releases of Windows&nbsp;Vista and [[Microsoft Office 2007]].<ref>{{cite webnews |title=A Challenge for Exterminators (Published 2006) |websitework=[[The New York Times]] |date=9 October 2006 |url=https://www.nytimes.com/2006/10/09/technology/09vista.html?_r=1&oref=slogin&pagewanted=print |last1=Markoff |first1=John }}</ref>

==Privacy concerns and use by the NSA==