Computer rage: Difference between revisions

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In 2009, a survey was conducted with British computer users about their experiences with computers. This survey found that 54% of respondents reported verbally abusing their computers, and 40% reported that they had become physically violent toward their computers. The survey also found that most users experienced computer rage three to four times a month.<ref name=":2">{{Cite news |title= 'Computer rage' affects more than half of Britons |url= https://www.telegraph.co.uk/technology/5086091/Computer-rage-affects-more-than-half-of-Britons.html |website= Telegraph.co.uk |access-date= 2015-11-03|date= April 2009 |last1= Wardrop |first1= Murray }}</ref>

Differences in types of computer rage have also been found between different geographical regions. For example, one survey found that individuals from London have been found to be five times more likely to physically assault their computers, while those from [[Yorkshire and the Humber]] were found to be more likely to yell at their computers.<ref>{{Cite web |title= Computer anger: Northerners shout, Southerners lash out {{!}} ZDNet |url= httphttps://www.zdnet.com/article/computer-anger-northerners-shout-southerners-lash-out/ |website= [[ZDNet]] |access-date= 2015-11-17}}</ref> Differences have also been observed for age groups, as younger adults (18–24 years old) have reported more abusive behaviors in the face of computer frustration when compared to older adults (over 35 years old).<ref name=":8" /> Individuals with less computer experience in particular have also been reported to experience increased feelings of anger and helplessness when it comes to computers,<ref name=":4">{{Cite web |title= No. It's Not OK Computer! Computer-Related Stress in the Workplace |url= http://www.freshbusinessthinking.com/business_advice.php?AID=5202 |website= Fresh Business Thinking |access-date= 2015-11-03 |archive-date= 2018-03-04 |archive-url= https://web.archive.org/web/20180304055021/http://www.freshbusinessthinking.com/business_advice.php?AID=5202 |url-status= dead }}</ref> but other research has argued that it is the [[self-efficacy]] beliefs about computers that are predictive of computer frustration, not the amount of computer experience or use.<ref name=":9">{{Cite journal |title= Computer anxiety and anger: the impact of computer use, computer experience, and self-efficacy beliefs |journal= Computers in Human Behavior |date= 2006-11-01 |pages= 1001–1011 |volume= 22 |issue=6 |doi= 10.1016/j.chb.2004.03.020 |first= Jeffery D. |last= Wilfong}}</ref>

In 1999, Professor Robert J. Edelmann, a chartered clinical, forensic and health psychologist and a fellow of the British Psychological Society, was offering a special helpline in the UK for those with technology-related anger.<ref name="Ipsos">{{cite web |url= https://www.ipsos.com/ipsos-mori/en-uk/employees-get-it-out-their-systems |title= Employees Get 'It' Out Of Their Systems. Frustration levels with technology soar, according to new survey |publisher=[[Ipsos]] |date=27 May 1999 |access-date= March 4, 2018}}</ref><ref name="People Management"/>