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{{Short description|Concept in digital marketing}}
[[File:Conversion marketing example.svg|thumb|A bar chart showing three stages in a "[[Sales process engineering|sales funnel]]": "saw the advertisement" -> "clicked the advertisement" -> "bought the product". The
'''Conversion rate optimization''' ('''CRO''') is the process of increasing the percentage of users or website visitors to take a desired action (such as buying a product or leaving contact details).<ref>{{Cite book|last1=Saleh|first1=Khalid|url=https://books.google.com/books?id=USIKL4celYcC|title=Conversion Optimization: The Art and Science of Converting Prospects to Customers|last2=Shukairy|first2=Ayat|date=Nov 1, 2010|publisher=[[O'Reilly Media]]|isbn=9781449397692|___location=[[Sebastopol, California]]|pages=2|oclc=733752533|access-date=May 7, 2021}}</ref><ref>{{Cite book|last1=Ash|first1=Tim|url=https://books.google.com/books?id=d7xvcnxYa1wC|title=Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions|last2=Ginty|first2=Maura|last3=Page|first3=Rich|date=April 24, 2012|publisher=[[Wiley (publisher)|Wiley]]|isbn=9780470610121|edition=2nd, illustrated|___location=[[Indianapolis]]|pages=13|oclc=751127244|access-date=May 7, 2021}}</ref>
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