Reference interview: Difference between revisions

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According to ODLIS, the reference interview is "the interpersonal communication that occurs between a reference librarian and a library user to determine the person's specific information need(s), which may turn out to be different from the reference question as initially posed...A reference interview may occur in person, by telephone, or electronically (usually via e-mail) at the request of the user, but a well-trained reference librarian will sometimes initiate communication if a hesitant user appears to need assistance".{{sfnp|Reitz|2014}}

Stephen Abram finds the library as conversation a vital component to the profession. In regards to the reference question, "Our core skills are the skills and competencies required to improve the quality of the question."<ref>{{cite web |last1=Abram |first1=Stephen |title=Special Library Reference Interviews: Basics of a Neglected Professional Skill |url=https://lucidea.com/blog/special-library-reference-interviews-basics-of-a-neglected-professional-skill/ |website=Lucidea |publisherdate=Lucidea16 April 2019 |access-date=17 April 2019}}</ref>

== Parts of a reference interview ==