Training and development: Difference between revisions

Content deleted Content added
m Reverting possible vandalism by SharYX to version by Ira Leviton. Report False Positive? Thanks, ClueBot NG. (4346414) (Bot)
NotAmira (talk | contribs)
Copy-editing (currently incomplete)
Line 1:
{{Short description|Improving the effectiveness of organizations and the individuals and teams within them}}
{{Use dmy dates|date=October 2013}}
'''Training and development''' involveinvolves improving the effectiveness of organizations and the individuals and teams within them.<ref name=":1">{{Cite journal|last1=Aguinis|first1=Herman|last2=Kraiger|first2=Kurt|date=January 2009|title=Benefits of Training and Development for Individuals and Teams, Organizations, and Society|journal=[[Annual Review of Psychology]]|volume=60|issue=1|pages=451–474|doi=10.1146/annurev.psych.60.110707.163505|pmid=18976113|s2cid=45609735 |issn=0066-4308}}</ref> [[Training]] may be viewed as related to immediate changes in [[organizational effectiveness]] via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While [[training]] and development technically have differing definitions, the twoterms are oftentimesoften used interchangeably and/or together. Training and development have historically been topics within adult education and applied psychology but have within the last two decades become closely associated with [[Human resource management|human resources management]], [[talent management]], human resources development, [[instructional design]], [[Human factors and ergonomics|human factors]], and knowledge management.<ref name=":1" />
 
Skills training has taken on varying organizational forms across industrialized economies.<ref name=":8">{{Cite book |last=Thelen |first=Kathleen |url=https://books.google.com/books?id=I0afDJGPczwC |title=How Institutions Evolve: The Political Economy of Skills in Germany, Britain, the United States, and Japan |date=2004 |publisher=Cambridge University Press |isbn=978-0-521-54674-4 |language=en}}</ref> Germany has an elaborate [[Vocational education|vocational training]] system, whereas the United States and the United Kingdom are considered to generally have weak vocational training systemsystems.<ref name=":8" />
 
==History==
Aspects of training and development have been linked to ancient civilizations around the globe.<ref>{{Cite journal|last1=Alagaraja|first1=Meera|last2=Dooley|first2=Larry M.|date=March 2003|title=Origins and Historical Influences on Human Resource Development: A Global Perspective|url=http://journals.sagepub.com/doi/10.1177/1534484303251170|journal=Human Resource Development Review|language=en|volume=2|issue=1|pages=82–96|doi=10.1177/1534484303251170|s2cid=143353567 |issn=1534-4843}}</ref> Early training-related articles appeared in journals marketed to enslavers in the antebellum[[Antebellum southSouth]]<ref>{{Cite journal|last=Phillips|first=Lisa|date=2013-03-08|title=David R. Roediger and Esch Elizabeth. The Production of Difference. Race and the Management of Labor in US History. Oxford University Press, Oxford [etc.]2012. x, 286 pp. Ill. £22.50.|journal=International Review of Social History|volume=58|issue=1|pages=129–131|doi=10.1017/s0020859013000059|s2cid=144977591 |issn=0020-8590|doi-access=free}}</ref> and training approaches and philosophies were discussed extensively by [[Booker T. Washington]].<ref>{{Cite book|last=Washington|first=Booker, T.|title=Up From Slavery}}</ref> Early academic was publishing related to training included a 1918 article in the Journal of Applied Psychology., This articlewhich explored an undergraduate curriculum designed for applied psychologists.<ref name=":0">{{Cite journal|last1=Bell|first1=Bradford S.|last2=Tannenbaum|first2=Scott I.|last3=Ford|first3=J. Kevin|last4=Noe|first4=Raymond A.|last5=Kraiger|first5=Kurt|date=2017|title=100 years of training and development research: What we know and where we should go.|journal=Journal of Applied Psychology|volume=102|issue=3|pages=305–323|doi=10.1037/apl0000142|pmid=28125262|issn=1939-1854|url=https://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=2306&context=articles|hdl=1813/74878|s2cid=26505012|hdl-access=free}}</ref> Training was also discussed in first handbook on adult education in 1934.<ref>{{Cite book|last=Rowden|first=D|title=Handbook of adult education in the United States|publisher=American Association for Adult Education.|year=1934}}</ref> World War II influenced the focus of applied psychology research to be on the effectiveness of training programs, particularly in military contexts.

By the 1960s and 70s, the field began developing theories and conducting theory-based research because up until that point,since the field hadwas beenhistorically rooted in trial-and-error intervention research.,<ref name=":0" /> Thisand eranew alsotraining broughtmethods alongwere thedeveloped developmentin ofthis new training methodsperiod, such as the use of computers, television, case studies, and role playing.<ref name=":0" /><ref name=":2">{{Cite journal|last=Campbell|first=J P|date=January 1971|title=Personnel Training and Development|journal=[[Annual Review of Psychology]]|volume=22|issue=1|pages=565–602|doi=10.1146/annurev.ps.22.020171.003025|issn=0066-4308}}</ref> The scope of training and development also expanded to include [[Cross-cultural communication|cross-cultural]] training, a focus on the development of the individual employee, and the use of new [[organization development]] literature to frame training programs.<ref name=":2" /> The

IThe 1980s marked a shift to focus on how employees were receiving and implementing training programs, and encouraged the collection of data for evaluation purposes, particularly management training programs.<ref>{{Cite journal|last1=Burke|first1=Michael J.|last2=Day|first2=Russell R.|date=1986|title=A cumulative study of the effectiveness of managerial training.|journal=Journal of Applied Psychology|volume=71|issue=2|pages=232–245|doi=10.1037/0021-9010.71.2.232|issn=0021-9010}}</ref> The development piece of training and development became increasingly popular in the 1980s and 90s, with employees more frequently being influenced by the concept of "[[lifelong learning]]".<ref name=":3">{{Cite journal|last1=Birdi|first1=Kamal|last2=Allan|first2=Catriona|last3=Warr|first3=Peter|date=1997|title=Correlates and perceived outcomes of 4 types of employee development activity.|journal=Journal of Applied Psychology|volume=82|issue=6|pages=845–857|doi=10.1037/0021-9010.82.6.845|pmid=9638086|issn=0021-9010}}</ref> It was in this decade that research revealing the impact and importance of fostering a training and development-positive culture (including management and co-worker) was first conducted.<ref name=":3" /> The turn of the century brought more research in topics such as team-training, for example cross-training.<ref name=":4">{{Cite journal|last1=Marks|first1=Michelle A.|last2=Sabella|first2=Mark J.|last3=Burke|first3=C. Shawn|last4=Zaccaro|first4=Stephen J.|date=2002|title=The impact of cross-training on team effectiveness.|journal=Journal of Applied Psychology|volume=87|issue=1|pages=3–13|doi=10.1037/0021-9010.87.1.3|pmid=11916213|issn=0021-9010}}</ref> Cross-training emphasizes training in coworkers' responsibilities.<ref name=":4" />
 
The 21st century had brought more research in topics such as team-training; for example cross-training, which emphasizes training in coworkers' responsibilities.<ref name=":4">{{Cite journal |last1=Marks |first1=Michelle A. |last2=Sabella |first2=Mark J. |last3=Burke |first3=C. Shawn |last4=Zaccaro |first4=Stephen J. |date=2002 |title=The impact of cross-training on team effectiveness. |journal=Journal of Applied Psychology |volume=87 |issue=1 |pages=3–13 |doi=10.1037/0021-9010.87.1.3 |issn=0021-9010 |pmid=11916213}}</ref>
Skills training has taken on varying organizational forms across industrialized economies.<ref name=":8">{{Cite book |last=Thelen |first=Kathleen |url=https://books.google.com/books?id=I0afDJGPczwC |title=How Institutions Evolve: The Political Economy of Skills in Germany, Britain, the United States, and Japan |date=2004 |publisher=Cambridge University Press |isbn=978-0-521-54674-4 |language=en}}</ref> Germany has an elaborate [[Vocational education|vocational training]] system whereas the United States and the United Kingdom have weak vocational training system.<ref name=":8" />
 
==Training practice and methods==
Training and development encompassesencompass three main activities: training, education, and development.<ref name="Harrison">{{cite book|title=Learning and Development|author=Rosemary Harrison|date=2005|publisher=CIPD Publishing|isbn=9781843980506|pages=5}}</ref><ref>{{cite book|title=Management|author1=Patrick J. Montana |author2=Bruce H. Charnov |name-list-style=amp |pages=225|chapter=Training and Development|publisher=Barron Educationally Series|date=2000|isbn=9780764112768}}</ref><ref name=IITD>{{cite book|title=Training and Development in Ireland|author1=Thomas N. Garavan |author2=Pat Costine |author3=Noreen Heraty |name-list-style=amp |publisher=Cengage Learning EMEA|date=1995|pages=1|chapter=Training and Development: Concepts, Attitudes, and Issues|isbn=9781872853925}}</ref> Differing levels and types of development may be used depending on the roles of employees in an organisation.<ref>{{Cite book |last1=Peacock |first1=Melanie |title=Understanding Human Resources Management |last2=Steward |first2=Eileen B. |last3=Belcourt |first3=Monica |publisher=Alexis Hood |year=2020 |isbn=978-0-17-679806-2 |pages=185}}</ref>
 
The "stakeholders" in training and development are categorized into several classes. The sponsors of training and development are senior managers. The clients of training, and development are business planners. Lineline managers are responsible for coaching, resources, and performance. The clients of training and development are business planners, while the participants are those who actually undergo the processes. The facilitators are human resource management staff. Andand the providers are specialists in the field. Each of these groups has its own agenda and motivations, which sometimes conflict with the agendas and motivations of the others.<ref name=":6">{{cite book|title=Human Resource Management|author1=Derek Torrington |author2=Laura Hall |author3=Stephen Taylor |name-list-style=amp |pages=363|publisher=Pearson Education|date=2004|isbn=9780273687139}}</ref>
 
Especially inSince the last couple decades2000s, training has become more trainee-focused, which allows those being trained more flexibility and active learning opportunities.<ref name="Bell 2008 296–316">{{Cite journal|last1=Bell|first1=Bradford S.|last2=Kozlowski|first2=Steve W. J.|date=2008|title=Active learning: Effects of core training design elements on self-regulatory processes, learning, and adaptability.|journal=Journal of Applied Psychology|volume=93|issue=2|pages=296–316|doi=10.1037/0021-9010.93.2.296|pmid=18361633|issn=1939-1854|url=https://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=1417&context=articles|hdl=1813/75102|hdl-access=free}}</ref> For example, theseThese active learning techniques include exploratory/discovery learning,<ref>{{Cite journal|last1=McDaniel|first1=Mark A.|last2=Schlager|first2=Mark S.|date=June 1990|title=Discovery Learning and Transfer of Problem-Solving Skills|journal=Cognition and Instruction|volume=7|issue=2|pages=129–159|doi=10.1207/s1532690xci0702_3|issn=0737-0008}}</ref> error management training,<ref>{{Cite journal|last1=Keith|first1=Nina|last2=Frese|first2=Michael|date=2005|title=Self-Regulation in Error Management Training: Emotion Control and Metacognition as Mediators of Performance Effects.|journal=Journal of Applied Psychology|volume=90|issue=4|pages=677–691|doi=10.1037/0021-9010.90.4.677|pmid=16060786|issn=1939-1854|url=http://fox.leuphana.de/portal/de/publications/selfregulation-in-error-management-training-emotion-control-and-metacognition-as-mediators-of-performance-effects(82a4fe6d-6219-40a6-abe7-fc21f6d2bbad).html}}</ref> guided exploration,<ref>{{Cite journal|last1=Wood|first1=Robert|last2=Kakebeeke|first2=Bastiaan|last3=Debowski|first3=Shelda|last4=Frese|first4=Michael|date=April 2000|title=The Impact of Enactive Exploration on Intrinsic Motivation, Strategy, and Performance in Electronic Search|journal=Applied Psychology|volume=49|issue=2|pages=263–283|doi=10.1111/1464-0597.00014|issn=0269-994X}}</ref> and mastery training.<ref name="Bell 2008 296–316"/> Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training. Training is particularly critical in [[High reliability organization|high-reliability organizations]], which rely on high safety standards to prevent catastrophic damage to employees, equipment, or the environment (e.g. nuclear power plants, operating rooms).<ref>{{Cite journal|last=Roberts|first=Karlene H.|date=July 1990|title=Managing High Reliability Organizations|journal=California Management Review|volume=32|issue=4|pages=101–113|doi=10.2307/41166631|issn=0008-1256|jstor=41166631|s2cid=154274951}}</ref>
 
It is important to note that all employees require different levels and types of development in order to fulfill their job roles in the organization. All employees need some type(s) of training and development on an ongoing basis to maintain effective performance, adjust to new ways or work, and remain motivated and engaged.<ref>{{Cite book|last1=Peacock|last2=Steward|last3=Belcourt|first1=Melanie|first2=Eileen B.|first3=Monica|title=Understanding Human Resources Management|publisher=Alexis Hood|year=2020|isbn=978-0-17-679806-2|pages=185}}</ref> The instructional systems design approach (often referred to as ADDIE model) is greatoften used for designing effective learning programs {{Citation needed|date=May 2023}} and used for instructional design. Instructional design is the process of designing, developing and delivering learning content. There are 5 phases in the ADDIE model: (1) needs assessment, (2) program design, (3) program development, (4) training delivery or implementation, and (5) evaluation of training.
 
# Needs assessment
'''Analyze -''' problem identification, (TNA) training needs analysis, target audience determined, stakeholder's needs identified, identify the resources required.<ref name="digitalhrtech.com">{{Cite web|date=2020-11-02|title=The ADDIE Model for Instructional Design Explained|url=https://www.digitalhrtech.com/addie-model/|access-date=2020-11-29|website=AIHR Digital|language=en-US}}</ref>
# Program design
# Program development
# Training delivery/implementation
# Evaluation of training
 
'''AnalyzeNeeds assessment -''' problemProblem identification, (TNA); training needs analysis,; targetdetermination of audience determined,; identification of stakeholder's needs; identified,identification identifyof the resources required.<ref name="digitalhrtech.com">{{Cite web|date=2020-11-02|title=The ADDIE Model for Instructional Design Explained|url=https://www.digitalhrtech.com/addie-model/|access-date=2020-11-29|website=AIHR Digital|language=en-US}}</ref>
'''Design -''' learning intervention/implementation outline and mapped, mapping evaluation methods.<ref name="digitalhrtech.com"/>
 
'''DesignProgram design -''' Mapping of learning intervention/implementation outline and mapped, mapping evaluation methods.<ref name="digitalhrtech.com" />
'''Development -''' determine delivery method, production of learning product that is in line with design, determine instructional strategies/media/methods, quality evaluation of the learning product, development of communication strategy, development of required technology, development and evaluation of assessments and evaluation tools.<ref name="digitalhrtech.com"/>
 
'''ImplementProgram development -''' participationDetermination inof side-programsdelivery method, trainingproduction delivery,of learning participation,product; implementationalong with quality evaluation of athe communicationlearning plan,product; evaluationdevelopment of businesscommunication strategy, executionrequired oftechnology, formaland evaluationsassessments and evaluation tools.<ref name="digitalhrtech.com" />
 
'''EvaluationImplementation -''' (integralParticipation partin ofside-programs, eachtraining step) formal evaluationdelivery, continuous learning evaluationparticipation, and evaluation of business, potential points of improvement.<ref name="digitalhrtech.com" />
 
'''Evaluation -''' Formal evaluation; including the evaluation of learning and potential points of improvement.<ref name="digitalhrtech.com" />
Many different training methods exist today, including both on and off-the-job methods. On-the-job training methods happen within the organization where employees learn by working alongside co-workers in ways such as [[coaching]], [[mentorship]], internship, apprenticeship, job rotation, job instructional technique (JIT), or by being an understudy.{{citation needed|date=December 2020}} To contrast, off-the-job training methods happen outside the organization where employees attend things such as lectures, seminars, and conferences or they take part in simulation exercises like case studies and role-playing.{{citation needed|date=December 2020}} It could also include vestibule, sensitivity or transactional training activities.{{citation needed|date=December 2020}} Other training methods include:
 
Many different training methods exist today, including both on- and off-the-job methods. On-the-job training methods happen within the organization, and include methods where employees learn by working alongside co-workers in ways such as [[coaching]], [[mentorship]], internship, apprenticeship, job rotation, job instructional technique (JIT), or by being an understudy.{{citation needed|date=December 2020}} To contrast, offOff-the-job training methods, however, happen outside the organization; whereoff-the-job employeesmethods attend things such asinclude lectures, seminars, and conferences; orthis theymay takealso part ininclude simulation exercises, likesuch as case studies and role-playing.{{citation needed|date=December 2020}} It could also include vestibule, sensitivity or transactional training activities.{{citation needed|date=December 2020}} Other training methods may include:
'''Apprenticeship Training''': system of training in which a worker entering the skilled trades is given thorough instruction and experience, both on and off the job, in the practical and theoretical aspects of the work.<ref>{{Cite book|last1=Peacock|last2=Steward|last3=Belcourt|first1=Melanie|first2=Eileen B.|first3=Monica|title=Understanding Human Resources Management|publisher=Alexis Hood|year=2020|isbn=978-0-17-679806-2|pages=189}}</ref>
 
'''Co-operativeApprenticeship programs and internshiptraining programs:-''' System of training programsin thatwhich combinea practical,worker entering on-the-job experienceskilled withtrades formalis education.given Typicallythorough theseinstruction programsand areexperience, offeredboth aton collegesand off the job, in the practical and universitiestheoretical aspects of the work.<ref name=":12">{{Cite book|last1=Peacock|last2=Steward|last3=Belcourt|first1=Melanie|first2=Eileen B.|first3=Monica|title=Understanding Human Resources Management|publisher=Alexis Hood|year=2020|isbn=978-0-17-679806-2|pages=190189}}</ref>
 
'''ApprenticeshipCo-operative Training''':programs systemand ofinternship trainingprograms in-''' whichTraining aprograms workerthat enteringcombine the skilled trades is given thorough instruction and experiencepractical, both on-the-job andexperience offwith theformal job,education. inTypically thethese practicalprograms andare theoreticaloffered aspectsat ofcolleges theand workuniversities.<ref name=":12">{{Cite book|last1=Peacock|last2=Steward|last3=Belcourt|first1=Melanie|first2=Eileen B.|first3=Monica|title=Understanding Human Resources Management|publisher=Alexis Hood|year=2020|isbn=978-0-17-679806-2|pages=189190}}</ref>
'''Classroom instruction:''' information can be presented in lectures, demonstrations, films, and videotapes or through computer instruction. (This includes vestibule training where trainees are instructed in the operation of equipment.)<ref name=":12" />
 
'''Classroom instruction: -''' informationInformation can beis presented in lectures, demonstrations, films, and videotapes or through computer instruction. (This includes vestibule training where trainees are instructed in the operation of equipment.)<ref name=":12" />
'''Self-Directed Learning:''' individuals work at their own pace during programmed instruction. Including books, manuals, or computers to break down subject-matter content into highly organized, logical sequences that demand a continuous response on the trainee's part.<ref name=":13">{{Cite book|last1=Peacock|last2=Steward|last3=Belcourt|first1=Melanie|first2=Eileen B.|first3=Monica|title=Understanding Human Resources Management|publisher=Alexis Hood|year=2020|isbn=978-0-17-679806-2|pages=191}}</ref>
 
'''Self-Directeddirected Learning:learning -''' individualsIndividuals work at their own pace during programmed instruction. IncludingThis may include books, manuals, or computers tothat break down subject-matter content into highly organized, logical sequences that demand a continuous response on the trainee's part.<ref name=":13">{{Cite book|last1=Peacock|last2=Steward|last3=Belcourt|first1=Melanie|first2=Eileen B.|first3=Monica|title=Understanding Human Resources Management|publisher=Alexis Hood|year=2020|isbn=978-0-17-679806-2|pages=191}}</ref> This often includes the use of computer and/or online resources.<ref>{{Cite book |last1=Peacock |first1=Melanie |title=Understanding Human Resources Management |last2=Steward |first2=Eileen B. |last3=Belcourt |first3=Monica |publisher=Alexis Hood |year=2020 |isbn=978-0-17-679806-2 |pages=192}}</ref>
'''Audiovisual:''' methods used to teach the skills and procedures required for a number of jobs.<ref name=":13" />
 
'''Simulation:Audiovisual -''' Methods used whento itteach isthe notskills practicaland orprocedures saferequired tofor traina peoplenumber onof the actual equipment or within thejobs actualthrough workvisual environmentmeans.<ref name=":13" />
 
'''Simulation -''' Used when it is not practical or safe to train people on the actual equipment or within the actual work environment.<ref name=":13" />
'''E-learning:''' training that uses computer and/or online resources. Such as CBT (computer-based training), videotapes, satellites and broadcast interactive TV/DVD/CD-ROM.<ref>{{Cite book|last1=Peacock|last2=Steward|last3=Belcourt|first1=Melanie|first2=Eileen B.|first3=Monica|title=Understanding Human Resources Management|publisher=Alexis Hood|year=2020|isbn=978-0-17-679806-2|pages=192}}</ref>
 
The benefits of training employees are increased productivity and performance in the workplace, uniformity of work processes, reduced supervision and reduced wastage, promoting employees from within, improving organizational structure and designs, boosting morale, better knowledge of policies and organization's goals, improved customer valuation and improved/updated technology.<ref name=":14">{{Cite web|title=The Importance of Training Employees: 11 Benefits|url=https://www.indeed.com/career-advice/career-development/importance-of-training|access-date=2020-11-29|website=Indeed Career Guide|language=en-us}}</ref> There is significant importance in training as it prepares employees for higher job responsibilities, shows employees they are valued, improves IT and computer processes, and tests the efficiency of new performance management systems. However, some believe training wastes time and money because, in certain cases, real life experience may trump education, and organizations want to spend less, not more.<ref>{{Cite web|last=Say|first=My|title=Why Your Employee Training Is A Waste Of Time And Money -- And What To Do About It|url=https://www.forbes.com/sites/groupthink/2015/08/30/why-your-employee-training-is-a-waste-of-time-and-money-and-what-to-do-about-it/|access-date=2020-11-29|website=Forbes|language=en}}</ref>
[[File:Training Seminar.jpg|center|thumb|418x418px|Seminar Training Method]]
 
Line 73 ⟶ 83:
 
== Benefits ==
The benefits of the training and development of employees include:
Training has been used in organizations for the past several decades. Although training and development requires investments of many types, there are cited benefits to integrating training and development into organizations:
 
* Increased productivity and job performance <ref name=":1" />
* Skills development <ref name=":1" />
*Team development <ref name=":1" /><ref>{{Citation|last1=Kozlowski|first1=Steve W. J.|title=Work Groups and Teams in Organizations|date=2003-04-15|work=Handbook of Psychology|publisher=John Wiley & Sons, Inc.|isbn=0471264385|last2=Bell|first2=Bradford S.|doi=10.1002/0471264385.wei1214|url=https://digitalcommons.ilr.cornell.edu/articles/389|hdl=1813/75229|s2cid=28847722 |hdl-access=free}}</ref>
*Decreasing safety-related accidents <ref>{{Cite book|title=Improving patient safety through teamwork and team training|others=Salas, Eduardo, Frush, Karen|isbn=9780199875542|___location=New York|oclc=811142213|last1 = Salas|first1 = Eduardo|last2 = Frush|first2 = Karen|date = 24 August 2012}}</ref>
 
However, if the training and development is not strategic and pointed at specific goals, it can lead to more harm than good.<ref>{{Cite book|title=Learning and development|last=Rebecca|first=Page-Tickell|isbn=9780749469894|edition= 1st|___location=London|oclc=883248797|date = 3 July 2014}}</ref> [[Needs assessment]]s, especially when the training is being conducted on a large-scale, are frequently conducted in order to gauge what needs to be trained, how it should be trained, and how extensively.<ref>{{Cite journal|last=Brown|first=Judith|date=December 2002|title=Training Needs Assessment: A Must for Developing an Effective Training Program|journal=Public Personnel Management|volume=31|issue=4|pages=569–578|doi=10.1177/009102600203100412|s2cid=154852480|issn=0091-0260}}</ref> Needs assessments in the training and development context often reveal employee and management-specific skills to develop (e.g. for new employees), organizational-wide problems to address (e.g. performance issues), adaptations needed to suit changing environments (e.g. new technology), or employee development needs (e.g. career planning). The needs assessment can predict the degree of effectiveness of training and development programs and how closely the needs were met, the execution of the training (i.e. how effective the trainer was), and trainee characteristics (e.g. motivation, cognitive abilities).<ref name=":5">{{cite journal|last1=Tannenbaum|first1=S I|last2=Yukl|first2=G|date=January 1992|title=Training and Development in Work Organizations|journal=[[Annual Review of Psychology]]|volume=43|issue=1|pages=399–441|doi=10.1146/annurev.ps.43.020192.002151}}</ref> Effectiveness of training is typically done on an individual or team-level, with few studies investigating the impacts on organizations.<ref name=":1" />
 
* Increased productivity and job performance in the workplace<ref name=":1" />
* Uniformity of work processes
* Skills and team development<ref name=":1" /><ref>{{Citation |last1=Kozlowski |first1=Steve W. J. |title=Work Groups and Teams in Organizations |date=2003-04-15 |work=Handbook of Psychology |url=https://digitalcommons.ilr.cornell.edu/articles/389 |publisher=John Wiley & Sons, Inc. |doi=10.1002/0471264385.wei1214 |isbn=0471264385 |hdl=1813/75229 |s2cid=28847722 |last2=Bell |first2=Bradford S. |hdl-access=free}}</ref><ref name=":15">{{Cite book |last1=Salas |first1=Eduardo |title=Improving patient safety through teamwork and team training |last2=Frush |first2=Karen |date=24 August 2012 |others=Salas, Eduardo, Frush, Karen |isbn=9780199875542 |___location=New York |oclc=811142213}}</ref>
* Reduced supervision and wastage
* Decrease in safety-related accidents<ref name=":15" />
* Improved organizational structure, designs and morale
* Better knowledge of policies and organization's goals
* Improved customer valuation<ref name=":14" />
 
However, if the training and development may lead to adverse outcomes if it is not strategic and pointed at specific goals, it can lead to more harm than good.<ref>{{Cite book|title=Learning and development|last=Rebecca|first=Page-Tickell|isbn=9780749469894|edition= 1st|___location=London|oclc=883248797|date = 3 July 2014}}</ref> [[Needs assessment]]s, especially when the training is being conducted on a large-scale, are frequently conducted in order to gauge what needs to be trained, how it should be trained, and how extensively.<ref>{{Cite journal|last=Brown|first=Judith|date=December 2002|title=Training Needs Assessment: A Must for Developing an Effective Training Program|journal=Public Personnel Management|volume=31|issue=4|pages=569–578|doi=10.1177/009102600203100412|s2cid=154852480|issn=0091-0260}}</ref> Needs assessments in the training and development context often reveal employee and management-specific skills to develop (e.g. for new employees), organizational-wide problems to address (e.g. performance issues), adaptations needed to suit changing environments (e.g. new technology), or employee development needs (e.g. career planning). The needs assessment can predict the degree of effectiveness of training and development programs and how closely the needs were met, the execution of the training (i.e. how effective the trainer was), and trainee characteristics (e.g. motivation, cognitive abilities).<ref name=":5">{{cite journal|last1=Tannenbaum|first1=S I|last2=Yukl|first2=G|date=January 1992|title=Training and Development in Work Organizations|journal=[[Annual Review of Psychology]]|volume=43|issue=1|pages=399–441|doi=10.1146/annurev.ps.43.020192.002151}}</ref> Effectiveness of training is typically done on an individual or team-level, with few studies investigating the impacts on organizations.<ref name=":1" />
== Barriers and access to training ==