Netcracker Technology: Difference between revisions

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{{Short description|IT solutions company offering various OSS and BSS products/services to telecom companies}}
{{Use mdy dates|date=July 2024}}
{{ad}}
{{Infobox company
| name= Netcracker Technology
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| Operations & Maintenance
| [[Outsourcing]]
| Solution{{buzzword-inline}} Delivery
}}
| num_employees= 8,844<ref name=PitchBook1 />
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}}
 
'''Netcracker Technology Corporation''', a [[subsidiary|wholly owned subsidiary]] of [[NEC Corporation]], provides [[Information technology]] (IT) solutions{{buzzword-inline}}, products and professional services for communications service providers (CSPs) and cable providers. Products and services revolve around [[business support system]] (BSS) and [[operational support system]]s (OSS) solutions.{{buzzword-inline}} With headquarters in [[Waltham, Massachusetts]], a suburb of [[Boston]], Netcracker maintains operations and development facilities worldwide.
 
==History==
Founded in 1993, the company provides [[wikt:full-stack|full-stack]] [[OSS/BSS]] solutions{{buzzword-inline}} to [[communications service provider]]s.<ref name=PitchBook1>{{Citation |url= https://pitchbook.com/profiles/company/94460-59 |title= Netcracker Technology |access-date= August 28, 2024 |website= PitchBook}}</ref> Netcracker has since expanded into cloud-native, [[Microservices|microservices-based]] solutions{{buzzword-inline}},<ref name=appsource /> [[virtualization]], [[automation]], [[generative artificial intelligence]] (GenAI)<ref name="TelReview2023" /> and [[Digital Satellite Service]] solutions.{{buzzword-inline}}
 
On October 21, 2008, '''NEC Corporation''' acquired Netcracker for about {{currency|300 million|USD|passthrough=yes}} making it a wholly owned subsidiary of NEC.<ref name=PitchBook1 /><ref name=mergr1>{{Citation |title= NEC Acquires Netcracker Technology |url= https://mergr.com/nec-acquires-netcracker-technology |access-date= July 6, 2024 |website= Mergr.com}}</ref><ref name=clever>{{Citation |title= Netcracker Technology |url= https://www.cleverism.com/company/netcracker-technology/ |website= Cleverism.com|date= October 11, 2016 }}</ref> According to online publication, ''ComputerWorld'', the acquisition would expand NEC's offerings to several more industries including Internet Service Providers, broadband network companies and large-business service companies. The expansion is due to Netcracker's telecommunication provider customer base. NEC was expecting the acquisition to generate {{currency|1.9 billion|USD|passthrough=yes}} over the following 5 years through providing services to international carriers.<ref name=cw>{{Citation |title= NEC to acquire NetCracker for $300 million |last= Gross |first= Grant |url= https://www.computerworld.com/article/1320113/nec-to-acquire-netcracker-for-300-million.html |date= June 29, 2008 |access-date= July 10, 2024 |website= Computerworld}}</ref>
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==Products and Services==
{{More citations needed section|date=September 2024}}
As a software engineering company, Netcracker offers network solutions{{buzzword-inline}} to optimize network communications and operations.<ref name=doj2 /> Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.<ref name=6sense>{{Citation |url= https://6sense.com/tech/unified-communications/netcracker-market-share |title= Netcracker |website= 6Sense |access-date= August 30, 2024 |quote= Around the world in 2024, over 287 companies have started using Netcracker as Unified Communications tool}}</ref><ref name=sp>{{Citation |url= https://www.silver-peak.com/company/tech-partners/nfv/necnetcracker |title= Technology Alliances NFV - NEC/Netcracker |website= SilverPeak |date= July 11, 2017 |access-date= August 30, 2024 |quote= ...a forward-looking software company, offering mission-critical solutions{{buzzword-inline}} to service providers around the globe}}</ref>
 
===Products===
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| US8897174B2 || September 18, 2009 || November 25, 2014 || Network configuration management || July 11, 2030<ref>{{Citation |url= https://patents.google.com/patent/US8897174B2/en?assignee=Netcracker+Technology+Corp. |access-date= August 29, 2024 |title= Network configuration management |website= Google Patents}}</ref>
|}
 
===Industry recognition===
'''[[Frost & Sullivan]]'''
* Company of the Year – Asia-Pacific OSS BSS Industry (2023)<ref name=techdogs>{{Citation |url= https://www.techdogs.com/tech-news/business-wire/netcracker-receives-global-and-asia-pacific-oss-bss-awards-from-frost-sullivan |title= Netcracker Receives Global And Asia-Pacific OSS/BSS Awards From Frost & Sullivan |website= TechDogs |access-date= September 5, 2024}}</ref><ref name=Frost1>{{Citation |url= https://www.frost.com/analytics/best-practices-recognition/2023-award-recipients/ |title= Frost & Sullivan 2023 Award Recipients |website= Frost & Sullivan |access-date= September 5, 2024}}</ref>
* Technology Innovation Leadership – Global OSS/BSS (2023)<ref name=techdogs /><ref name=Frost1 />
* Company of the Year – Asia-Pacific OSS BSS Industry (2022)<ref name=Frost3>{{Citation |url= https://www.frost.com/analytics/best-practices-recognition/2022-award-recipients/ |title= Frost & Sullivan 2022 Award Recipients |website= Frost & Sullivan |access-date= September 5, 2024}}</ref>
* Company of the Year – Asia-Pacific OSS BSS Industry – ''Excellence in Best Practices'' (2021)<ref name=Frost>{{Citation |url= https://www.frost.com/wp-content/uploads/2021/09/2021-Award-Write-Up-Netcracker-Technology.pdf |title= Netcracker Technology Recognized as the 2021 Company of the Year |page= 6 |quote= With its strong overall performance, Netcracker Technology earns Frost & Sullivan’s 2021 Asia-Pacific Company of the Year Award. |website= Frost & Sullivan |access-date= September 5, 2024}}</ref>
* Global OSS/BSS Technology Innovation Award (2021)<ref name=Frost2>{{Citation |url= https://www.frost.com/news/frost-sullivan-recognizes-netcracker-with-2021-global-oss-bss-technology-innovation-award/
|title= Frost & Sullivan recognizes Netcracker with 2021 Global OSS/BSS Technology Innovation Awardfor Enabling Communication Service Providers with Its Cloud-Native, Full-Stack BSS/OSS Solution
|date= December 8, 2021 |website= Frost & Sullivan |___location= San Antonio, TX |access-date= September 5, 2024}}</ref>
 
'''FutureNet World Awards'''
* The Customer Experience Award (2024)<ref name=Future>{{Citation |url= https://futurenetworld.net/events/futurenet-world-2024/event-awards/ |title= FutureNet World Awards |website= FutureNet World |access-date= September 5, 2024}}</ref><ref name=Future1>{{Citation |url= https://futurenetworld.net/automation-and-sustainability/crowning-glory-futurenet-world-announces-2024-award-winners/2024/05/ |title= Crowning glory: FutureNet World announces 2024 Award winners |website= FutureNet World |date= May 3, 2024 |access-date= September 5, 2024}}</ref>
* The Automation Solution Award (2023)<ref name=Future2>{{Citation |url= https://futurenetworld.net/automation-and-sustainability/futurenet-world-2023-awards-the-winners-who-cleared-the-ever-higher-bar/2023/06/ |title= FutureNet World 2023 Awards – The winners who cleared the ever-higher bar |website= FutureNet World |date= June 3, 2023 |access-date= September 5, 2024 |quote= The Automation Solution Award was won by Netcracker Technology for its cloud-native Network Domain Orchestration (NDO).}}</ref><ref name=Future3>{{Citation |url= https://futurenetworld.net/events/futurenet-world-2023/event-awards/ |title= FutureNet World Awards |website= FutureNet World |access-date= September 5, 2024}}</ref>
 
'''Gold Stevie Awards'''
The American Business Awards – ''Product Management & New Product Awards'' – 2024<ref name=Stevie2>{{Citation |url= https://stevieawards.com/aba/product-management-new-product-awards |title= Product Management & New Product Awards |website= Stevie Awards |date= May 2, 2019 |access-date= September 5, 2024}}</ref>
* Product Management Category – Telecommunications – Product
* Business Technology Category – Mobile Operations Management Solution
* Business Technology Category – Subscription Billing Solution
 
The International Business Awards – ''New Product Awards'' – 2024<ref name=Stevie1>{{Citation |url= https://stevieawards.com/iba/new-product-awards-category-winners-0 |title= The International Business Awards – New Product Awards Category Winners |website= Stevie Awards |date= August 12, 2019 |access-date= September 5, 2024}}</ref>
* Product & Service Category – Telecommunications – Product
 
'''[[MEF Forum|Metro Ethernet Forum (MEF)]] Excellence Award'''
* Most Impactful Service Automation Vendor (2023)<ref name=MEF>{{Citation |url= https://www.mef.net/awards/2023-most-impactful-service-automation-vendor/ |title= 2023 Most Impactful Service Automation Vendor |website= MEF.net |access-date= September 5, 2024}}</ref><ref name=MEF1>{{Citation |url= https://www.mef.net/news/mef-honors-industry-leaders-at-gne/ |title= MEF Honors Industry Leaders at GNE |first= Melissa |last= Power |date= October 4, 2023 |___location= Dallas, Texas |website= MEF.net |access-date= September 5, 2024}}</ref>
* Market Game Changer Award (2021)<ref name=MEF2>{{Citation |url= https://www.mef.net/news/mef-poc-showcase-award-winners/ |title= MEF Announces Proof of Concept Showcase Award Winners |date= March 10, 2021 |___location= Los Angeles |website= MEF.net |access-date= September 5, 2024}}</ref>
* MEF 3.0 Proof of Concept Award Winner – SD-WAN Implementation (2019)<ref name=MEF3>{{Citation |url= https://www.mef.net/news/award-winning-mef-3-0-proof-of-concept/ |title= Award-Winning MEF 3.0 Proof of Concept Demonstrations Recognized at MEF19 |date= November 21, 2019 |___location= Los Angeles |website= MEF.net |access-date= September 5, 2024}}</ref>
 
'''Telecom Review Excellence Award'''
* Best AI Use for Network Monetization – Global (2023)<ref name="TelReview2023">{{Citation |title= Telecom Review Excellence Awards 2023: Meet the Winners |url= https://www.telecomreview.com/articles/reports-and-coverage/7632-telecom-review-excellence-awards-2023-meet-the-winners |website= Telecom Review |access-date= July 10, 2024 |date= December 8, 2023 |quote= With its remarkable ability to create new content and engage in powerful human-like interactions, generative AI (GenAI) has the potential to dramatically enhance business and operational efficiency and usher in a new era of customer satisfaction across the telecom industry. Netcracker has proved this by producing the best AI use case for network monetization}}</ref>
* Best BSS Solution – Global (2023)<ref name=TelReview2023 />
* Best Global Digital Transformation Provider (2022)<ref name=TelReview2022>{{Citation |title= Presenting the Winners of Telecom Review Excellence Awards 2022 |url= https://www.telecomreview.com/articles/reports-and-coverage/6598-presenting-the-winners-of-telecom-review-excellence-awards-2022
|website= Telecom Review |access-date= July 10, 2024 |date= December 9, 2022 |quote= Their full suite of pre-integrated solutions, precise delivery and extensive expertise will enable them to sustain rapid growth, achieve improved customer experience and deliver new innovative products in the 5G era}}</ref>
* Best Cloud Provider (2021)<ref name=TelReview2021>{{Citation |title= Telecom Review Excellence Award winners for 2021 |url= https://www.telecomreview.com/articles/reports-and-coverage/5672-telecom-review-excellence-award-winners-for-2021 |website= Telecom Review |access-date= September 5, 2024 |date= December 9, 2021}}</ref>
 
'''Telecoms.com’s Glotel Awards'''
* Progressing Monetization and Mobile Money (2023)<ref name=Telecom>{{Citation |url= https://www.telecoms.com/communications-service-provider/2023-global-telecoms-awards-winners-announced |title= 2023 Global Telecoms Awards winners announced |date= November 30, 2023 |access-date= September 5, 2024}}</ref><ref name=Telecom1>{{Citation |last= Bicheno |first= Scott |title= 2023 Global Telecoms Awards winners announced |url= https://www.telecoms.com/communications-service-provider/2023-global-telecoms-awards-winners-announced |website=Telecoms.com |access-date= July 10, 2024 |date= November 30, 2023 |quote= Progressing Monetization and Mobile Money}}</ref>
* Best Digital Transformation Project – ''Netcracker Digital BSS'' (2022)<ref name=Telecom2>{{Citation |last1=Bicheno |first1=Scott |title=2022 Global Telecom Awards winners revealed |url=https://www.telecoms.com/enterprise-telecoms/2022-global-telecom-awards-winners-revealed |website=Telecoms.com |access-date=July 10, 2024 |date=December 1, 2022}}</ref>
* BSS/OSS Transformation Excellence (2022)<ref name=Telecom2 />
* Digital Transformation Innovation – ''Netcracker 2020 Digital Transformation Solution'' (2020)<ref name=Telecom3>{{Citation |url= https://www.telecoms.com/operator-ecosystem/emerging-technologies-win-big-at-the-2020-glotel-awards |title= Emerging technologies win big at the 2020 Glotel Awards |website=Telecoms.com |access-date= September 5, 2024 |date= November 6, 2020}}</ref>
 
'''Telcoms World Middle East Awards'''
* 5G Innovator of the Year (2022)<ref>{{cite web |last= Bayat |first= Ehsan |title= These 3 Operators Won at the 2022 Telecoms World Middle East Awards |url= https://ehsanbayat.com/these-3-operators-won-at-the-2022-telecoms-world-middle-east-awards/ |access-date= July 10, 2024 |date= October 11, 2022}}</ref><ref name="SalesTech">{{cite web |title=Netcracker Wins Awards for Virtualization and 5G Innovator of the Year
|url=https://salestechstar.com/digital-workspace-platforms/netcracker-wins-awards-for-virtualization-and-5g-innovator-of-the-year/ |website=SalesTechSeries |access-date=July 10, 2024 |date=June 1, 2022 |quote=The awards, for Virtualization & Cloud leadership and 5G Innovator of the Year, validate Netcracker’s many projects in the Middle East region...}}</ref>
* Virtualization & Cloud Leadership (2022)<ref name=SalesTech />
 
'''[[TM Forum|Telemanagement Forum]] Excellence Award'''
* Excellence in Customer Experience (2024)<ref name=TMF1>{{Citation |title= From Transformative Customer Programs to Integrated IoT, AI and 5G Solutions – meet the 17th Annual TM Forum Excellence Awards Winners |url= https://www.tmforum.org/press-and-news/from-transformative-customer-programs-to-integrated-iot-ai-and-5g-solutions-meet-the-17th-annual-tm-forum-excellence-awards-winners/ |website= TMForum |access-date= July 10, 2024 |date= June 18, 2024}}</ref>
* Open API Adoption (2019)<ref name=OSS>{{Citation |url= https://www.ossnewsreview.com/netcracker-wins-2019-tm-forum-excellence-award-for-open-api-adoption-5655 |title= Netcracker Wins 2019 TM Forum Excellence Award for Open API Adoption |website= OSS News Review |date= May 15, 2019 |access-date= September 5, 2024}}</ref>
* Operational Transformation and Agility Award (2018 & 2019)<ref name=TMF2>{{Citation |title= Excellence Awards 2019 Winners |url= https://www.tmforum.org/about-tm-forum/awards-and-recognition/excellence-awards/past-winners/ |website= TMForum |access-date= July 10, 2024}}</ref>
* Outstanding Contribution to Enabling Improved Business Agility Award (2016 & 2017)<ref name=TMF2 />
* Customer Centricity – Solution Provider Award (2015)<ref name=TMF2 />
* TM Forum Best Practices Award – Supplier / System Integrator (2009)<ref name=TMF2 />
 
'''Vodafone Oman’s Chairman Award'''
* Champion Partner of the Year (2023)<ref name=TelReview4>{{Citation |title= A Partner From Day One: Vodafone Oman Recognizes Netcracker's Key Contributions |url= https://www.telecomreview.com/articles/telecom-operators/6922-a-partner-from-day-one-vodafone-oman-recognizes-netcracker-s-key-contributions |website= Telecom Review |access-date= July 10, 2024 |date= March 30, 2023}}</ref>
 
'''Pipeline Innovation Awards'''<ref name=Pipe>{{Citation |url= https://www.pipelinepub.com/info/awards/winners.php |title= Pipeline's Innovation Awards |website= Pipeline Magazine |access-date= September 5, 2024}}</ref>
* Innovation in Agility & Automation (2023)
* Innovation in Cloud Technology (2019, 2020, 2022 & 2023)
* Innovation in Digital Experience (2023)
* Most Innovative Technology Provider (2020 & 2022)
* Innovations in Operational Support Systems (2020 & 2022)
* Innovation in Business Support Systems (2019, 2020, 2021 & 2022)
* Innovations in Customer Experience (2019)
* Innovations in Managed Services (2019, 2020 & 2022)
 
==See also==
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==References==
{{Reflist}}
 
==External links==
{{Official website}}
 
{{NEC Corporation|state=collapsed}}